Ratings based on 9 Verified Reviews

4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Nice hotel; very comfortable; good breakfast

Posted May 9, 2015
Pros: Comfortable beds, Cable TV, free WiFi, bottled water, free express breakfast, helpful and friendly front desk
Location: El Museo Del Desierto-The Museum of the Desert-Great!-have guides in English and Spanish. Shopping - The Galleria Mall. Lots of great stores.
We stayed Friday, May 1 - Sunday, May 3, 2015. Hotel was very nice - seems relatively new. Beds were comfortable, bathroom was clean, and bottled water was provided in the room. The room was well-appointed and comfortable. There was a good view of the city from our room. Cable TV included some channels in English. Free WiFi is also available. Breakfast in the morning included a choice of fruit, scrambled eggs, sausage, refried beans, make your own toast, and pastries. There were also juices, coffee, and hot water for tea. There is A.C. control in the room. We were there to visit some cousins for a family reunion. Would stay there again.
Comment from Hotel Management
Jun 30, 2015 by General Manager, Hotel Management
Dear Guest- Thank you for taking the time to share the experience that you have in Holiday Inn Express Saltillo during your recent stay. I'm glad to know that you were pleased with our services and accommodations, you can be sure that everybody is working very hard to provide a great service and great experiences. Thank you again for your comments, I'm taking care about to make the improvements needed, and I hope to see you soon. Sincerely, Lorena de Leon General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good for Saltillo

Posted May 11, 2013
The hotel is very good! Good bed, good shower, clean, good breakfast, good internet, everything that you need you will have there. The only down point is the location, not many things around the hotel, so if you need to go out you need to schedule their shuttle or get a cab.
Comment from Hotel Management
Mar 8, 2014
Receive a cordial greeting from all the staff of your hotel Holiday In Express Saltillo Zona Aeropuerto. I really appreciate the time you take to share your comments about your recent stay with us, and we´re glad to know you were pleased with our service. You can be sure that everybody in this hotel is working very hard to make you feel like home. Again, thank you for making the effort to share your thoughts with us. We’ll be very glad to see you here soon in Holiday In Express Saltillo Zona Aeropuerto. Regards, General Manager
5 out of 5
Recommended
for Business Travelers
by Simon from Warren, MI, USA

Brown eyed angels.

Posted Jun 19, 2012
Cons: The tap water, while drinkable, tasted awful and was warm.
Very helpful desk staff. Their English was excellent and they helped me get to my destinations while I was in town for business. For example, I needed a taxi the next morning at 5:45 and it was waiting for me when I came down. When they say something will be done, you can count on it. They even found a way to exchange my American 20 dollar bill when I realized I'd run out of Pesos.
Comment from Hotel Management
Jul 5, 2014 by General Manager, Hotel Management
Receive a cordial greeting from all the staff of your hotel Holiday Inn Express Saltillo Zona Aeropuerto. I really appreciate the time you take to share your comment about your recent stay with us, and we´re glad to know you were pleased with our service. You can be sure that everybody in this hotel is working very hard to make you feel like home. Again, thank you for making the effort to share your thoughts with us. Hampton. We’ll be very glad to have you here soon in Holiday Inn Express Saltillo Zona Aeropuerto. Regards, General Manager
5 out of 5
Recommended
by A verified traveler from Salisbury, NC

Very clean and Safe

Posted Aug 5, 2009
Beds are pretty comfortable with nice linens. Hotel is fairly new so everything is in good condition. Complimentary breakfast was nice to have...a bit on the traditional Mexican side for my taste...but I was in Mexico afterall! Pool area is small and surprisingly cold due to it's shade location on the side of the hotel. Overall I would say it's a nice hotel and I would visit here again.
Comment from Hotel Management
Jul 5, 2014 by General Manager, Hotel Management
Receive a cordial greeting from all the staff of your hotel Holiday Inn Express Saltillo Zona Aeropuerto. I really appreciate the time you take to share your comment about your recent stay with us, and we´re glad to know you were pleased with our service. You can be sure that everybody in this hotel is working very hard to make you feel like home. You are a valuable guest for us, and also your opinion. Again, thank you for making the effort to share your thoughts with us. Sincerely, General Manager
5 out of 5
Recommended
by A verified traveler from Chapala, Mexico

excellent hotel

Posted Apr 8, 2009
There's nothing special about the exterior but inside, this is an up-to-date well-run hotel. The room was perfect - nicely appointed, clean, quiet, great beds, and everything worked. The breakfast was excellent too. We didn't have opportunity to try out the service in particular, but they were pleasant and efficient. For the price, you couldn't do better.
Comment from Hotel Management
Jul 5, 2014 by General Manager, Hotel Management
Receive a cordial greeting from all the staff of your hotel Holiday Inn Express Saltillo Zona Aeropuerto. I really appreciate the time you take to share your comment about your recent stay with us, and we´re glad to know you were pleased with our service. You can be sure that everybody in this hotel is working very hard to make you feel like home. You are a valuable guest for us, and also your opinion. Again, thank you for making the effort to share your thoughts with us. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2016
muy buen hotel, bien ubicado, solo falto tiempo para conocer mas saltillo.
Comment from Hotel Management
Dec 14, 2016 by Sr Anonymous, Hotel Management
Muchas Gracias por sus comentarios
4 out of 5
Recommended
for Everyone
by A verified traveler from san luis potosi

Hotel limpio y cómodo

Posted Oct 10, 2016
Pros: El hotel está bien, de fácil acceso, cómodo limpio.
Cons: El personal no fue muy amable, y el desayuno no está bueno
Location: Cerca de la plaza Galerias
4 out of 5
Recommended
for Everyone
by A verified traveler from Monterrey

hotel muy agradable

Posted Sep 19, 2016
Cons: El único contra es que no hay ningún lugar como para ir a tomar la copa cerca, solo hay un restaurante en la entrada y lo cierran temprano.
El hotel está lejos del centro pero muy cerca del aeropuerto así que depende de qué se esté buscando. El personal es muy amable, no tuve el más mínimo problema con mi reservación que ya estaba pagada, no me pidieron una tarjeta de crédito. Las habitaciones muy limpias y cómodas, todo funciona, la alberca es pequeña pero está bien. El desayuno (que estaba incluido) bastante bueno. Estuvimos muy a gusto en nuestra estancia. omiendo mucho.
Comment from Hotel Management
Dec 14, 2016 by Sr, Hotel Management
Agradecemos sus comentarios
4 out of 5
Recommended
for Everyone
by A verified traveler from A

Hotel muy agradable, buena atención del personal

Posted Jan 3, 2016
Excelente ubicación, buenas instalaciones, personal muy amable Habitaciones limpias hotel en general muy agradable
Comment from Hotel Management
Jan 7, 2016 by Gerente General, Hotel Management
Estimado Huésped- Reciba un cordial saludo de parte de nuestro equipo de trabajo de Holiday Inn Express Saltillo Zona Aeropuerto. Agradezco mucho sus comentarios acerca de su ultima estadía en nuestro hotel y me complace saber que nuestros servicios e instalaciones fueron de su agrado y le aseguro que todo nuestro equipo esta trabajando para ofrecer un excelente servicio y que nuestros huéspedes se sientan como en casa. Esperamos tener la oportunidad de verle nuevamente en este hotel. Le recordamos que en Holiday Inn Express Saltillo Zona Aeropuerto estamos trabajando por un 10 en su Satisfacción. Atentamente, Gerente General