Ratings based on 606 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler

Posted Sep 2, 2015
Gute Lage nahe Zentrum. Parkmöglichkeit im Parkhaus Kapuzinerberg. Alles in allem ok, Frühstück war gut und vielfältig und das Personal sehr fleißig und freundlich.
3 out of 5
by A verified traveler from Coronado CA

Basic hotel. Nothing special.

Posted Aug 30, 2015
Paid way more here for a bare bones room than we did for a luxury experience in Vienna. Pros - close to Old Town. Floor fan provided to help with heatwave. Generous buffet and helpful staff. Cons - very basic room at end of long hall. Equipped with a/c but extra 10 euros/day to turn it on. Bathroom had broken sink stopper, no ventilation, no light for mirror. Turning shower on full popped sprayer out of holder. Only toiletries were institutional soap dispensers in wall. Free Internet was very slow and unreliable.
5 out of 5
for Everyone
by A verified traveler from London.

Good hotel close to Salzburg old town.

Posted Aug 22, 2015
Pros: Friendly and relaxed atmosphere. Hot water available in reception to make hot drinks.
Location: This hotel is ten minutes walk from the Mirabell Gardens and Old Town. There is a pedestrian precinct down into town with good shops to browse enroute
This hotel is a comfortable base to use when visiting Salzburg. The room I was allocated was on the ground floor and quiet apart from returning other guests at night. Air conditioning is a paid extra but I managed well with the window open. Beds are quite firm but comfortable and the bedding is good quality and clean. The room as a whole was immaculate and cleaned every day. Breakfast is buffet style and I found it a good and varied selection. There was plenty to eat and staff were constantly replenishing stocks. I found staff in all parts of the hotel friendly and obliging and would not hesitate to stay here again if visiting Salzburg. The number 2 bus from the airport stops 5 minutes walk from the hotel. Very easy to find from the bus stop.
4 out of 5
for Couples
by A verified traveler from HD

Bequemes Stadthotel zentral gelegen

Posted Jul 21, 2015
Pros: Innenstadtlage, freundliches Personal,Parkmöglichkeiten
Cons: Frisches Obst zum Frühstück, mehr Wasserdruck auf die Dusche,längere Wasserhähne an den Waschbecken anbringen
Das Hotel liegt in der Innenstadt.Samstag-Sonntag gibt es kostenlose Parkplätze rund um das Hotel. Das Personal war sehr freundlich. Das Frühstück war ordentlich und reichhaltig.Frisches Obst dazu wäre perfekt. Bei gutem Wetter gibt es Frühstück auf der Terrasse. Für die Dusche gibt es ein minus.In unsrem Zimmer im 2. OG war der Wasserdruck einfach viel zu lasch. Die Zimmer auf der Vorderseite am besten mit Klimaanlage buchen, die Straße ist etwas laut. Wir schliefen gut bei geschlossenem Fenster und Klimaanlage.Die Matratzen waren super. Im Zimmer war ein kleiner Kühlschrank für Getränke. Wir würden das Hotel beim nächsten Aufenthalt in Salzburg wieder buchen. In der Nähe(10 Minuten zu Fuß) ist ein uriger Biergarten "Die Weissen" in der Rupertgasse. Gutes Essen und leckeres selbstgebrautes Bier.
4 out of 5
for Everyone
by A verified traveler

Posted Jul 15, 2015
In general, my stay was a good experience. Only 10 minutes to the city center. Hotel staff is very helpful too!
3 out of 5
by A verified traveler from 대구 Daegu Korea

주요 관광지에서 적당한 거리, 조용한편, 객실이 생각보다 오래됨

Posted Jul 14, 2015
Pros: 아침식사 포함 가격이 저렴함
Cons: 객실 키 방식이 오래되어 있으며 트윈 침대로 예약하였는데 싱글침대 2개 객실배정
Location: 까페 식당 근처에 많이 있으며 미라벨 정원 10분, 모짜르트생가 10분거리로 가까운 편임.
주요 관광지에서 약간 거리가 있고, 도로 바로 옆이지만 조용한편, 객실이 생각보다 오래됨 아침식사는 그저 그런편이며, 에어컨 추가요금 부과가 단점임 비교적 저렴한 가격에 아침식사포함 호텔을 찾는다면 추천함.
3 out of 5
by A verified traveler from perth australia

O.k hotel

Posted Jul 12, 2015
Pros: It was in salzburg!
Cons: Not to charge 10euros to use the air con!
Location: Location is o.k and quite near train station
This hotel was o.k and not positioned badly, didn't have bad experience but would try a different hotel next time, however, salzburg is the most beautiful place I have ever been or seen, simply stunning!
3 out of 5
for Families
by Terri from HKG

Disappointed service for out of electricity

Posted Jun 7, 2015 on Hotels
The electricity was out of service on first night, the staff couldn't fix it and didn't offer us to change the room nor give us some compensation. We just had no electricity and stayed in a dark room for whole night. Fortunely, we had our own iPhone for torch otherwise I couldn't see how can we take a shower in a totally dark room. If the staff was not customer oriented, he should offer some extra help.
4 out of 5
for Everyone
by A verified traveler from Ayr

Nice hotel not far from old town centre.

Posted Jun 1, 2015
Pros: Light,attractive hotel.Well kept-clean and neat and tidy.Helpful and pleasant reception staff.Nice breakfast room.
Cons: Only thing I would highlight was the tiling in the shower would benefit from just a little work to freshen it up.Otherwise I found room to be good.
Location: Old town centre a straight forward 15 minute walk away.I travelled to/from city by train-train station 20-25 minute walk away.
Used this hotel to stay in Salzburg for five nights whilst touring round Austria.
5 out of 5
for Couples
by A verified traveler

Lovely hotel so close to the centre of everything

Posted May 28, 2015
Pros: It was so close to all the attractions in the old town and to public transport but it was such a peaceful and quiet location
Location: Only 5 - 10 minutes walk from the old town attractions
We would recommend this hotel to everyone. It is so close to all the city centre sights and to public transport to the other attractions (Untersberg mountain, Helbrunn Palace, the zoo) and yet it is so peaceful and quiet. All the staff were so helpful and friendly to everyone staying there. There was a huge choice at the buffet breakfast!