Ratings based on 266 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2015
did not like the location was not close to center city
Comment from EPC
Aug 28, 2015 by Mariana, EPC
Dear Guest, Thank you for taking the time to post comments about your recent stay with us. We hope to be able to welcome you back in the near future. Best Regards from Salzburg Mariana Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from australia

Clean hotel quiet spot

Posted Aug 18, 2015
Enjoyed the stay- staff were great About a 30 min walk to main tourist area- maybe a bit far inactive/ young people especially in the heat. Wifi very slow and frustrating Air conditioning not very good in the hot weather - made sleeping difficult.
2 out of 5
by A verified traveler

very dissapointing

Posted Jul 28, 2015
Pros: Nothing
Cons: Maintenance, cleanliness, staff friendliness
Location: Far from everything.
Far from everything, unsafe surroundings. Horrible welcome. Dusty room. Leakage in the bathroom. Poor wifi. No service at all. Noisy. Breakfast acceptable.
Comment from Hotel Management
Aug 6, 2015 by General Manager, Hotel Management
Dear Guest, Thank you for your stay and your feedback. It is correct that we are not located directly in the city center, but - we can assure - have no problems in our neighbourhood and it is safe to walk. You can reach the pedestrian zone in a 10 minutes walk, as well as the famous Mirabell Garden. To reach e.g. the cathedral of Salzburg you need about 20 minutes by foot. As alternative we have a connection by bus. We are sorry, that you felt not warmly welcomed and had a problem in your room. We will discuss your feedback with our teams, but ar at least happy, that you liked our breakfast. Kind regards, Roland Schaefer General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Komfortable Zimmer

Posted Jun 15, 2015
Städtetrip! 15 min zur Getreidegasse Sehr ruhige Lage
3 out of 5
Recommended
for Everyone
by A verified traveler from Ulm

Gute Unterkunft in Stadtnähe.

Posted Jun 6, 2015
Anreise mit dem Motorrad, drei Übernachtungen, nach hinten sehr ruhig, Hotel mit gutem Komfort, sehr freundliches Personal, 15 Min. zu Fuss in die Altstadt, alles in allem gerne wieder......Salzburg tolle Stadt :)
4 out of 5
Recommended
for Couples
by Peter from Sthlm

Grym utsikt i Salzburg

Posted May 30, 2015 on Hotels
Fantastisk utsikt från rummet, ganska nära till centralstationen.
Comment from Hotel Management
Aug 1, 2015 by Lisa, Hotel Management
Dear Guest, Thank you for taking the time to post comments about your recent stay with us. We hope to be able to welcome you back in the near future. sunny Regards from Salzburg Mariana Front Office Manager
5 out of 5
Recommended
for Couples
by LEANDRO from Rio de Janeiro

Excelente Hotel.

Posted May 20, 2015 on Hotels
Excelente Hotel, Quarto muito confortável. A cidade de Salzburg é muito pequena e do Hotel até o Centro são 15 minutos andando(Não existe opção por metro nem trem, somente ônibus). Bairro onde fica o Hotel tranquilo. Bom custo e Beneficio.
Comment from Hotel Management
Jul 25, 2015 by Lisa, Hotel Management
Dear guest Leandro, Thank you very much for choosing the Holiday Inn Salzburg City. We are very happy that everything was to your satisfaction. We are looking forward welcoming you back in the future. Best regards Mariana Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from ulm

Schöner Blick auf die Berge mit gewissen nachteile

Posted May 18, 2015
Pros: Freundliches Personal und Aufmerksam , gutes Frühstück Büfett.
Cons: Kamera Einstellung Erweiterung in den Tiefgaragen. Klimaanlage Funktion prüfen, Fenster Türen lassen sich teilweise nicht kippen. Neue Teppichboden
Location: Recht nahe am Stadt Zentrum
Das Zimmer war eigentlich sehr schön, "eigentlich ". Positive: Sehr höflicher Empfang am Abend. Alle Fragen wurden zu meiner Zufriedenheit beantworten. Tagsüber war die Belegschaft auch sehr höflich und Aufmerksam. Negativ: Wurde nicht gefragt wie der Aufenthalt war. Das Zimmer hatte zwei Fenster Türen es war ein großes Eckfenster, auf beiden Seiten waren Rohre platziert (Sicherheitsmaßnahme) damit man die Fenster Türen nicht öffnet. Eines dieser Fenster lies sich leider nicht kippen die andere fenster Tür lies sich kippen war aber an der Hauptstraße sprich recht laut. Man bekam sogut wie keine frisch Luft in das Zimmer. Die Klima Anlage war nicht wirklich effektiv Es war im Zimmer warm obwohl schlechtes Wetter wir hatten und die Außentemperatur bei Ca. 16-19 Grad lag. Leider wurde mein Fahrzeug durch ein nebenstehendes Auto beschädigt dies habe ich an der Rezeption gemeldet. Leider ohne Erfolg. Die Kamaras waren nur zur Ein-, Ausfahrt gerichtet. Die Parkplätze sind sehr eng ausgelegt für die Größe eines SUVs die Einfahrt in die Tiefgarage ist sehr eng. Internet ist nicht umsonst außer man hat die IHG App ansonsten ist es recht teuer.
4 out of 5
Recommended
for Everyone
by A verified traveler from oxnard, ca

20 euro parking fee in the basement

Posted May 16, 2015
Pros: Yes
Cons: The front desk lady should Treat customer better.
Location: A bit too far for walking to old town but did it anyway
This hotel is fine and reasonable priced. But the front desk lady was not very friendly and helpful. I booked the room with free parking. When I checked out next morning, she tried to charge me 20 euro for parking my car in the basement. Please make sure that you park your car at the right place to avoid such a shock.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2015
Pros: Clean comfortable and modest size room.
Hotel is relatively new and clean with nice comfortable rooms. On the periphery of the old town centre therefore a nice walk. ( 15 to 20 minutes). Parking great where it was not necessary to navigate in busy downtown streets.