Restaurant

Reviews of Hotel IMLAUER & Bräu

4 out of 5
Hotel IMLAUER & Bräu
Rainerstraße 12-14, Salzburg

Reviews

8.8

Excellent

Rating 10 - Excellent. 505 out of 1000 reviews" "
Rating 8 - Good. 394 out of 1000 reviews" "
Rating 6 - Okay. 69 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John, Branson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff couldn't have been more helpful. Volunteering to help print out tickets. I appreciate that the staff spoke fluent English as well.
Stayed 1 night in Apr 2024
Response from bm on Apr 15, 2024
Dear John,It is excellent to hear that you felt so well assisted by our staff and appreciated their helpfulness and professionalism. Thank you very much for choosing the IMLAUER & Bräu Hotels Salzburg for your stay and giving us this awesome review. It has been a pleasure to have you as our guest, and we hope that you will come back to our hotel on your next visit to Salzburg. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very convenient to both train and old town. Recommend to all
Stayed 2 nights in Mar 2024
Response from bm on Apr 5, 2024
Dear Greg,It is a wonderful compliment for us that you were greatly satisfied with your stay at our hotel and can recommend it to other guests. We are delighted that you enjoyed your time with us and especially appreciated its convenient location. Thank you very much for being our guest and giving us this awesome review. It would be very nice to welcome you back at the IMLAUER & Bräu Hotels Salzburg on another occasion. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt very welcome and at home at Hotel Imlauer & Bräu. The beds were very comfy and the property was just a 10 min walk from the Marionette Theatre and the Old Town. The staff member who first welcomed us was incredibly kind and helpful, and it set the tone for our entire stay in Salzburg. Danke schön!
Stayed 2 nights in Mar 2024
Response from bm on Apr 2, 2024
Dear Michelle,What a kind and awesome review you have given us here. We are thrilled that you had a most pleasant stay at our hotel and appreciated the convenient location, the comfort of the beds, and especially the friendly and helpful service of our staff. It has been very nice to have you as our guests, and we thank you again for sharing your excellent experience with us. It would be very nice to welcome you back for another stay at the IMLAUER & Bräu Hotels Salzburg. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from bm on Jan 9, 2024
Dear Janet,Thank you very much for being our guest and giving us this fantastic review. It is wonderful to see that you found everything to your satisfaction. Please stay again at the IMLAUER & Bräu Hotels Salzburg whenever you return to our beautiful city in the future. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! About 10 min walk to main train station. Room was large, clean, comfortable, for our family of four. Great restaurant on site, also another sister property down the street w nice restaurant Pitterkeller. We enjoyed the stay and friendly service. Hotel helped us buy tickets for the Sound of Music tour which was amazing!
Stayed 2 nights in Jan 2024
Response from bm on Jan 9, 2024
Dear Cynthia,It has been very nice to have you and your family as our guests, and we are very happy that you found everything very satisfying. It is nice to hear that you liked the convenient location, the comfort and cleanliness of the room, and the friendliness of our staff. We are glad you visited our restaurant as well as that of our sister hotel. Thank you very much for choosing the IMLAUER & Bräu Hotels Salzburg and sharing your amazing review with us. We would be grateful to see you again someday at our hotel. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from bm on Jan 9, 2024
Dear Louisa,It is wonderful to see that you had a most pleasant stay at our hotel and found everything to your satisfaction. Thank you very much for your visit and your amazing rating. It would be very nice to see you again someday at the IMLAUER & Bräu Hotels Salzburg. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from bm on Dec 19, 2023
Dear Peter,Thank you very much for being our guest and giving us this amazing rating. We are very happy to see that everything was to your satisfaction. It would be a pleasure to welcome you back to the IMLAUER & Bräu Hotels Salzburg whenever you return to our beautiful city in the future. With kind regards,Johannes Rott, Hotel Manager

8/10 Good

Lucy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The bed is comfy and clean.
Stayed 1 night in Dec 2023
Response from bm on Dec 14, 2023
Dear Lucy,We are very happy that you stayed at our hotel and that you gave us a wonderful review. Thank you so much. It is nice to hear that you especially liked the cleanliness and comfort of the beds. We hope that you will consider our hotel again whenever you have the chance to come back to Salzburg. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with our children and really liked the room set up. The breakfast was very good, and the staff were super helpful. The hotel is located about halfway between the train station and the old town, so it is convenient to walk to either. It might be more walking then some would like to the altstadt, (about 15 minutes or so) so if walking is a challenge, then a location closer within the altstadt might be a better choice.
Stayed 2 nights in Nov 2023
Response from bm on Dec 6, 2023
Dear Stephanie,Excellent that you and your family stayed at our hotel and enjoyed the room, our breakfast buffet, and the helpfulness of our staff. We are glad that you were also satisfied with the location of our hotel. If you do not want to walk, you can also take one of the public buses that stop nearby our hotel. Thank you very much for coming to our hotel and sharing your amazing review with us. We hope that you will remember the IMLAUER & Bräu Hotels Salzburg for another stay in our beautiful city. With kind regards,Johannes Rott, Hotel Manager

8/10 Good

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Close to city
Stayed 3 nights in Nov 2023
Response from bm on Dec 6, 2023
Dear Dennis,We are delighted that you enjoyed your stay at our hotel and appreciated its convenient location. Thank you very much for staying at our hotel and taking the time to give us a wonderful review. Please stay again at our hotel whenever you return to Salzburg next time. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The is an exceptional hotel. Extremely clean and well maintained. Very friendly, helpful staff. Great restaurant on site. Very convenient location.
Stayed 2 nights in Nov 2023
Response from bm on Nov 29, 2023
Dear Martin,It has been a great pleasure to have you as our guest, and we are thrilled that you found everything to your satisfaction. Wonderful that you appreciated the cleanliness of our hotel, the friendly and helpful service of our staff, and the convenient location. We are glad you also enjoyed a visit to our restaurant. Thank you very much for coming to our hotel and giving us this amazing review. It would be very nice if you considered the IMLAUER & Bräu Hotels Salzburg again on another occasion. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Heidi

Stayed 2 nights in Oct 2023
Response from bm on Nov 9, 2023
Dear Heidi,Thank you so much for your great satisfaction with your stay at our hotel and this amazing review. We are very happy that everything worked out perfectly during your stay, and we hope that you will come back to the IMLAUER & Bräu Hotels Salzburg in the future. With kind regards,Johannes Rott, Hotel Manager

4/10 Poor

Farbod

Disliked: Property conditions & facilities, room comfort
The hotel is very dated. Horrible water pressure. Uncomfortable bedding.
Stayed 3 nights in Oct 2023
Response from bm on Nov 2, 2023
Dear Farbod,We are very sorry to hear that you found our hotel dated. All our rooms are equipped with modern conveniences like soundproofed windows, air conditioning (summer), a refrigerator, free wifi, free tea and coffee making facilities, and more. The style of the room is as shown in the picture on Expedia. We take great care about the maintenance and cleanliness of the rooms. Please accept our apologies that the water pressure was too low. Our technician will attend to this right away. Thank you very much for your visit and for your feedback. We regret that we could not fully satisfy you on some points. With kind regards,Johannes Rott, Hotel Manager

8/10 Good

Colin

Stayed 3 nights in Oct 2023
Response from bm on Nov 2, 2023
Dear Colin,It has been a pleasure to have you as our guest, and we are delighted that you were quite satisfied with our hotel. Thank you very much for taking the time to share your kind review with us. Please stay again at our hotel whenever you have the chance to return to Salzburg. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Imlauer Hotel. Very close to the historic center of Salzburg. The room was impeccably clean and in good taste. The added bonus is their wonderful restaurant that is attached to the hotel.
Stayed 2 nights in Sep 2023
Response from bm on Oct 12, 2023
Dear Javier,We are thrilled that you had such a pleasant experience at our hotel and appreciated its convenient location, the cleanliness of the room, and our restaurant. Thank you very much for choosing the IMLAUER & Bräu Hotels Salzburg for your stay and giving us this awesome review. It would be very nice if you returned to our hotel on your next visit to Salzburg. With kind regards,Johannes Rott, Hotel Manager

8/10 Good

James

Stayed 1 night in Sep 2023
Response from bm on Nov 2, 2023
Dear James,We are very happy that you enjoyed your stay at our hotel. Thank you very much for your visit and your very good review. We hope that you will consider our hotel again for your next visit to Salzburg. With kind regards,Johannes Rott, Hotel Manager

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and clean rooms, only downside was that the WiFi signal on floor 4 was weak
Stayed 2 nights in Sep 2023
Response from bm on Oct 9, 2023
Dear valued guest,It is nice to see that you liked the service we offer and appreciated the cleanliness of the room. We are very sorry that the wifi was not working properly in your room and will fix it right away. Thank you for letting us know.It has been very nice to have you as our guest, and we thank you very much for your good review. We hope to see you again someday at our hotel. With kind regards,Johannes Rott, Hotel Manager

6/10 Okay

Douglas E

Traveled with partner
Liked: Cleanliness
Decent room, only major complaint is that air conditioning underperformed. We don't expect North American ultra-cool temps -- for us, we can sleep comfortably at 23-24C. The AC system was clearly working (cool air at vent) but insufficient to get our room below 26C at bedtime (it was 24C when we woke up) with outdoor temps in the 25-28C range during the day and around 18C at night. So I would say this hotel is perfectly good except during hot summer days.
Stayed 2 nights in Sep 2023
Response from bm on Oct 9, 2023
Dear Douglas,We are delighted that you liked the room. However, we are very sorry that the air conditioning was not working well. We had no general issue with the AC, and it usually works very well. Our technician will attend to this right away and check the room. Thank you very much for coming to our hotel and giving us your feedback. Please apologize that we could not fully satisfy you on some points. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Binyu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location just 7min walking from train station and 20min walking radius to all sites in the old town. Only downside is that my room is on ground floor next to the housekeeping took room, every morning working staff coming in and out speaking loudly and slamming the doors, couldn't sleep at all. So avoid ground floor room E07 and E08.
Stayed 2 nights in Oct 2023
Response from bm on Oct 9, 2023
Dear Binyu,It is good to hear that you liked the location of our hotel and its proximity to the train station and the old town. We are very sorry that you were disturbed by noises from the hallway. Our cleaning staff does not start before 7.30 am, but we will ask them to be especially careful in the morning. Thank you very much for your visit and your excellent review. We would be very happy to welcome you back for another stay at the IMLAUER & Bräu Hotels Salzburg. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Eric, APO AE

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location with a great restaurant. Parking is a bit tight.
Stayed 2 nights in Sep 2023
Response from bm on Oct 2, 2023
Dear Eric,We are very happy that you appreciated your stay with us and enjoyed the convenient location and our restaurant. Please apologize that our hotel parking seemed a bit tight for your car. Thank you very much for choosing the IMLAUER & Bräu Hotels Salzburg for your stay and giving us this awesome review. We hope that you will return to our hotel whenever you decide to come back to Salzburg. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Petos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , very nice
Stayed 2 nights in Sep 2023
Response from bm on Sep 29, 2023
Dear Petos,Thank you so much for your amazing review of your stay at our hotel. We are very happy that you found everything very satisfying and especially appreciated the cleanliness of our hotel. It would be very nice if you returned to the IMLAUER & Bräu Hotels Salzburg on your next visit to our beautiful city. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 2 nights in Sep 2023
Response from bm on Sep 28, 2023
Dear Cynthia,Excellent that you had a very pleasant stay at our hotel and enjoyed your time with us. Thank you very much for choosing the IMLAUER & Bräu Hotels Salzburg for your stay and giving us this amazing review. We would be very happy if you considered our hotel again in the future. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Kornelia, Salinas

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a few minutes‘ walk from the train and bus station, and the downtown area (Getreidegasse) is an easy 15 minute walk along the river. The breakfast buffet is a bit pricey (€20) but has a very generous selection, and everything was very tasty.
Stayed 1 night in Sep 2023
Response from bm on Sep 27, 2023
Dear Kornelia,We are delighted that you had such a pleasant stay at our hotel and enjoyed its convenient location and proximity to the city center. It is wonderful to hear that you also appreciated our breakfast buffet. Thank you very much for your visit and for your amazing review. It would be a great pleasure to welcome you back for another stay at the IMLAUER & Bräu Hotels Salzburg. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Jennifer

Traveled with partner
Liked: Staff & service, property conditions & facilities
Everyone at this hotel was super friendly, Johannes at the front desk went above and beyond for us. He helped us with directions and great suggestions on where to go. Without his help I would not have had such a wonderful trip.
Stayed 2 nights in Sep 2023
Response from bm on Sep 25, 2023
Dear Jennifer,It is wonderful to hear that you had such a pleasant stay at our hotel and felt very well assisted by our service. We are glad that you could greatly enjoy your time with us, and we thank you very much for your awesome review. Please stay again at the IMLAUER & Bräu Hotels Salzburg whenever you decide to return to our beautiful city. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find - staff was courteous and friendly. The hotel was very nice - rooms were very clean and comfortable. Dinner at the hotel was one of the best we had on our trip The hotel is walkable to the fortress, mirabell palace and many other....but its a bit of a walk. We never felt unsafe while walking. The only thing i would improve is the parking..small parking lot offsite from the hotel. Nothing bad but its extra and the lot is small.
Stayed 2 nights in Sep 2023
Response from bm on Sep 15, 2023
Dear Matthew,We are very happy that you had such a pleasant stay at our hotel and enjoyed the service of our staff, the cleanliness and comfort of the room, and the location of our hotel. If you do not want to walk to the other riverside, you can take one of the public buses that stop nearby our hotel. We are glad that you greatly appreciated your visit to our restaurant. We are sorry that you did not like our parking area and found the slots too small. We have a parking lot directly behind our hotel and another one about 50 meters away. Both of them provide together about 60 parking spaces, and it seldom happens that we do not have enough spaces for our guests. Thank you very much for your visit and for your excellent review. It would be very nice to welcome you back to the IMLAUER & Bräu Hotels Salzburg in the future. With kind regards,Johannes Rott, Hotel Manager

8/10 Good

Swetha

Traveled with family and small children
Liked: Cleanliness, staff & service
Very conveniently located near the train station and easy to walk to all the main attractions as well as great food options around. The hotel room and common areas were quite old and slightly shabby, expect better from a 4star hotel
Stayed 4 nights in Sep 2023
Response from bm on Sep 14, 2023
Dear Swetha,It is nice to hear that you appreciated the convenient location of our hotel within proximity of the sightseeing spots of the city. We are very sorry, though, that you found our hotel old and even “shabby”. We take great care of all our facilities and keep our rooms very well maintained. We are not a fancy hotel, but our rooms are equipped with all modern conveniences like soundproofed windows, air conditioning, a refrigerator, free wifi, free tea and coffee making facilities, and more.Thank you very much for your visit and for your feedback. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very comfortable room, excellent breakfast buffet.
Stayed 2 nights in Sep 2023
Response from bm on Sep 11, 2023
Dear Joan,We are delighted that you had a pleasant stay at our hotel and especially appreciated its convenient location, the comfort of the room, and our breakfast buffet. Thank you very much for coming to our hotel and giving us a wonderful review. It would be very nice if you would consider our hotel again for your next stay in Salzburg. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Arthur

Stayed 2 nights in Aug 2023
Response from bm on Sep 4, 2023
Dear Arthur,Thank you so much for this amazing rating of your stay at our hotel. We are very happy that you had such a pleasant time and found everything to your satisfaction. Please stay again at the IMLAUER & Bräu Hotels Salzburg whenever you return to our beautiful city in the future. With kind regards,Johannes Rott, Hotel Manager

6/10 Okay

MARIO, Sun Lakes

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for Salzburg festival. Very convenient location just few blocks from Mirabelle palace and 15’ walk to town. Very near to train station. Would choose it again.
Response from bm on Sep 1, 2023
Dear Mario,We are happy that you had a nice stay at our hotel and would like to visit us again. It is good to hear that you especially enjoyed the location of our hotel. Thank you very much for your visit and for your feedback. We will look forward to welcoming you back on your next stay in Salzburg. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Epic stay at the Hotel IMLAUER & Bräu! My twin sister, family and I stayed at the hotel for four nights in Salzburg. The hotel was fantastic! The hotel staff was incredible! Lila, at the front desk, went out of her way everyday to help us with cabs, drinks, and guided us along the way with everything. Everyone took such great care of all of us. The rooms were clean, lovely and quiet. They offered a fantastic breakfast. The hotel is in a great location. Thank you so much for an epic stay in Salzburg! We appreciate you all! We will never forget you!
Response from bm on Aug 14, 2023
Dear Jennifer,Thank you so much for your kind words and this amazing review. We are delighted that you had such a wonderful stay at our hotel and felt very well assisted by our staff. It is nice to hear that you equally enjoyed the location of our hotel and our breakfast buffet. It has been a great pleasure to have you all as our guests, and we thank you very much for sharing your excellent experiences with us. We sincerely hope to see you again someday for another stay at the IMLAUER & Bräu Hotels Salzburg. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our stay
We were very happy with our room and the staff were very friendly and helpful. We took advantage of the £5 voucher towards the restaurant/bar in lieu of room cleaning for 1 day and were impressed by the green crudentials. We had dinner in the hotel - the restaurant was excellent. We’d definitely stay again.
Stayed 3 nights in Aug 2023
Response from bm on Aug 7, 2023
Dear Charlotte,What an awesome review you have given us here. It is excellent to hear that you were very satisfied with the friendliness and helpfulness of our staff and enjoyed a visit to our restaurant. We are delighted that you took part in our eco-friendly program. We are certified with the “Austrian Eco-Label” since 2015 and take different measures for eco-friendliness and sustainability.Thank you very much for choosing the IMLAUER & Bräu Hotels Salzburg and giving us this fantastic review. It would be a pleasure to welcome you back on another occasion. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Denise

Stayed 1 night in Aug 2023
Response from bm on Aug 28, 2023
Dear Denise,It is excellent to see that everything worked out perfectly during your stay and that you enjoyed your time at our hotel. Thank you very much for choosing the IMLAUER & Bräu Hotels Salzburg for your stay and giving us this fantastic rating. We hope that you will visit us again whenever you have the chance to come back to our beautiful city. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Pamela

Stayed 1 night in Aug 2023
Response from bm on Aug 28, 2023
Dear Pamela,We are very happy that you greatly enjoyed your stay at our hotel and found everything to your satisfaction. Thank you very much for staying at our hotel and giving us this amazing review. It would be a pleasure to welcome you back to the IMLAUER & Bräu Hotels Salzburg on another occasion. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Katherine

Liked: Amenities
This is always a great hotel. Comfortable, clean, and nice people. My only complaint is that at age seventy, it is quite difficult to get in and out of the tall bathtub/shower in the bathroom. If I had better knees, I would not mind it. Anyway , the staff is lovely, and the attached restaurant is very good. You will be happy.
Stayed 2 nights in Jul 2023
Response from bm on Jul 28, 2023
Dear Katherine,Wonderful that you had a very pleasant stay at our hotel and liked its comfort, cleanliness, and the friendly service of our staff. It is good to hear that you also enjoyed our restaurant. We are very sorry that the shower in the bathtub is not convenient for you. Please apologize. Your feedback will be noted for future renovations. Thank you very much for staying at our hotel and giving us this amazing review. It would be a pleasure to welcome you back for another stay at the IMLAUER & Bräu Hotels Salzburg. With kind regards,Johannes Rott, Hotel Manager

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower was a challenge. High step into the tub/shower. No shower curtain so we were relegated to only using a small portion of the tub.
Stayed 3 nights in Jul 2023
Response from bm on Jul 20, 2023
Dear Karen,We are delighted that you stayed at our hotel and had a nice time with us. Please apologize that the shower did not feel comfortable to you. We will check this bathroom for any possible improvements. Thank you very much for taking the time to write your review. We would be very happy to see you again someday for another stay in Salzburg. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located within walking distance from the train station and old town Salzburg. Also the food at the restaurant was fantastic and the staff at the hotel were terrific. Would stay there again.
Stayed 2 nights in Jul 2023
Response from bm on Jul 14, 2023
Dear Martha,It has been very nice to have you as our guest, and we are delighted that you appreciated the location of our hotel and the service of our staff. We are glad you also enjoyed a visit to our restaurant. Thank you very much for staying at our hotel and for giving us this awesome review. It is excellent to hear that you would like to stay again at our hotel. Please do so. We will look forward to welcoming you back at the IMLAUER & Bräu Hotels Salzburg. With kind regards,Johannes Rott, Hotel Manager

8/10 Good

Krista

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, and convenient
My friends and I appreciated the cleanliness of this hotel and its proximity within easy walking distance of the central train station. The front desk staff was lovely and made us feel right at home. We requested a room for 4 people and it was a little cramped with the extra roll away beds added, but it worked for us. Our room faced the train tracks but the noise wasn't too bad. Great place to stay for a few days in Salzburg.
Stayed 3 nights in Jun 2023
Response from bm on Jul 14, 2023
Dear Krista,We are happy to hear that you were very satisfied with the cleanliness of our hotel and with its convenient location. It is good to hear that you felt very well assisted by our staff. We are sorry that the room was a bit too small for your comfort. Thank you very much for staying with us and for sharing your feedback with us. It would be very nice if you would consider our hotel again for your next visit to Salzburg. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Ymelda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
very good location, close to all the places to explore.
Stayed 2 nights in Jul 2023
Response from bm on Jul 14, 2023
Dear Ymelda,Wonderful that everything turned out perfectly during your stay, and that you liked especially the convenient location of our hotel. Thank you very much for staying at the IMLAUER & Bräu Hotels Salzburg and for giving us this amazing review. We hope to see you again someday at our hotel. With kind regards,Johannes Rott, Hotel Manager

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
A good hotel near the train station. Staff is very helpful
Response from bm on Jul 12, 2023
Dear William,It is nice to hear that you liked your stay at our hotel and enjoyed its convenient location. We are glad that you also felt very well assisted by our staff. Thank you very much for staying at our hotel and for giving us a very good review. We hope to see you again on your next visit to Salzburg. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Sibylle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Perfect location, close to everything in Salzburg, great, friendly staff, wonderful large room and very clean and neat
Stayed 2 nights in Jun 2023
Response from bm on Jul 6, 2023
Dear Sibylle,It has been a great pleasure to have you as our guest, and we are thrilled that you found everything very satisfying. Wonderful that you liked the location of our hotel, the service of our staff, and the cleanliness and comfort of the room. Thank you very much for choosing the IMLAUER & Bräu Hotels Salzburg for your stay and for giving us this awesome review. We hope that you will consider our hotel again whenever you return to Salzburg next time. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Wenbo, MARKHAM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Front desk is helpful and friendly especially Lisie(?).
Stayed 3 nights in Jul 2023
Response from bm on Jul 6, 2023
Dear Wenbo,It is excellent to see that you greatly enjoyed your stay at our hotel and were very satisfied with the convenient location and the service of our staff. We are glad you felt so well assisted by our staff. Thank you very much for your kind words and this amazing review. It would be a great pleasure to see you again someday at the IMLAUER & Bräu Hotels Salzburg. With kind regards,Johannes Rott, Hotel Manager

8/10 Good

Abhishek, Bethesda

Liked: Cleanliness, staff & service
Staff is excellent and everything is great. We stayed here for 3 nights. However, we found that the newly renovated bathrooms had a few things lacking that are typical for a 4-star hotel that we wish to mention to make it a 5-star experience. All these minor issues can be fixed if the owner or a manager spends a couple of nights in the room, including using the bathroom to realize the issues. These are obvious fixes that the person who uses the bathroom will realize the designer needs to fix. 1) the bathroom needs hooks behind the door. The towel rod is at the opposite end of the bathtub. How do you expect a person to reach their towel at the end of the shower? 2) for a 4-star hotel, please consider adding a body moisturizer bottle next to the mirror. 3) move the location of the hand soap closer to the sink to allow for easier access. Right now it is a stretch to reach with wet hands making the countertop wet in the process. 4) the bathtub is terribly designed for use of the hand shower. The knobs and shower head should typically be at the head or foot of the bathtub to allow for a person to stand sideways in the bathtub and shower. If the plumbing does not allow it, at least put the shower hook in a position where it does not get stuck in the shower handle. Move it to the other side. Also, Presently the way the glass is fixed, it is very difficult to stand in the tub and take a shower without standing over the drain and pressing the drain cover, making it difficul
Response from bm on Jul 4, 2023
Dear Abhishek,We are sorry that you were not fully satisfied with the bathroom. We will have a close look at all your suggestions for possible improvements and for future renovations. It is very much appreciated that you took the time to share your experiences with us. Thank you very much for your visit and for your feedback. We would be delighted to see you again someday at one of our hotels in Salzburg, Vienna, or Styria. With kind regards,Johannes Rott, Hotel Manager

8/10 Good

HSIANG-CHIEH

Stayed 2 nights in Jun 2023
Response from bm on Jul 24, 2023
Dear Hsiang-Chieh,Thank you very much for staying at our hotel and for giving us a very good review. We are delighted that you found everything quite agreeable. It would be a pleasure to welcome you back at our hotel on your next visit to Salzburg. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Clay, OFallon

Stayed 2 nights in Jun 2023
Response from bm on Jul 10, 2023
Dear Clay,It has been very nice to have you as our guest, and we are thrilled to see that everything was to your utmost satisfaction. Thank you very much for your visit and for this amazing review. We hope that you will return to the IMLAUER & Bräu Hotels Salzburg on your next visit to our beautiful city. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Annabelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and the bed was comfortable. Quiet and good walking distance from shops. The shower was a bit inconvenient because there wasn’t a curtain and the glass only covered about 1/4 so there was a small side you could shower in unless you wanted water all over the bathroom floor.
Response from bm on Jun 19, 2023
Dear Annabelle,Wonderful that you were very satisfied with the service of our staff, the comfort of the beds, and the convenient location of our hotel. We are very sorry that the shower was a bit inconvenient. We will see what improvements we can make.Thank you very much for your visit and for your excellent review. We would be very happy to see you again someday at the IMLAUER & Bräu Hotels Salzburg. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel. Good neighborhood. About 10-15 minute walk to Maribell Garden and about 20 minute walk to Old Town. Parking extra!
Stayed 2 nights in Jun 2023
Response from bm on Jun 12, 2023
Dear valued guest,We are delighted that the location of our hotel worked out perfectly for you. It makes exploring the city indeed very easy and comfortable. Thank you very much for coming to the IMLAUER & Bräu Hotels Salzburg and for sharing your amazing experience with us. We would be very happy if you would consider our hotel again for your next visit to Salzburg. With kind regards,Johannes Rott, Hotel Manager

8/10 Good

ANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from bm on Jun 12, 2023
Dear Ana,Thank you very much for choosing our hotel for your stay in Salzburg and for giving us a very good rating. We are glad to see that you were quite satisfied with our hotel, and we hope that you will consider our hotel again on another occasion. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Shailesh

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Best Value for Money stay in Salzburg
Very good staff & excellent support & service. It's at a walkable distance from the train station.
Stayed 2 nights in May 2023
Response from bm on Jun 12, 2023
Dear Shailesh,Wonderful that you had a most pleasant stay at our hotel and were greatly satisfied with the service and helpfulness of our staff. We are glad you equally appreciated the convenient location and the price for value of our hotel. Thank you very much for your visit and for this amazing review. We hope to see you again someday at the IMLAUER & Bräu Hotels Salzburg. With kind regards,Johannes Rott, Hotel Manager

8/10 Good

Debbie

Liked: Cleanliness, staff & service
Didn’t like the fact that there are no Metro or subway stations in the area. The areas are actually are not walkable as described in Expedia.
Stayed 2 nights in May 2023
Response from bm on May 30, 2023
Dear Debbie,We are sorry that you were not satisfied with the location, but Salzburg does not have any metros or subways. We only have buses, and the next bus station is 3 walking minutes from our hotel. Maybe some mix-up with another hotel/city?Thank you very much for your visit and for your very good review. It would be nice to see you again someday at our hotel. With kind regards,Johannes Rott, Hotel Manager

10/10 Excellent

Elizabeth

Stayed 1 night in May 2023
Response from bm on May 29, 2023
Dear Elizabeth,Thank you so much for this fantastic rating on your stay at the IMLAUER & Bräu Hotels Salzburg. We are very happy that you found your stay very satisfying, and we hope that you will come back to our hotel on another occasion. With kind regards,Johannes Rott, Hotel Manager