Ratings based on 434 Verified Reviews

4.0 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the train station

Posted Dec 21, 2016
Good location, staffs are very friendly and gave us many traveling tips. Rooms are clean and tidy.
Comment from Hotel Management
Dec 27, 2016 by Monika, Hotel Management
Dear guests, Thank you for staying at our hotel IMLAUER & Bräu and for taking the time to write a review. I am delighted that you enjoyed your stay and liked the convenient location of our hotel. Thank you for your kind feedback about our staff. We are very happy about your wonderful feedback and your visit and we hope that we may welcome you again in the future. With kind regards, Monika Seibold, Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Kent, UK

Great location

Posted Dec 12, 2016
Pros: Clean and comfortable rooms, good size bathrooms. Excellent breakfast as you'd expect in Austria and friendly, helpful staf.
Location: Mirabell Platz and the bus stop for the hop-on-hop-off tour bus is just a couple of minutes walk down the road.
Staff looked after us very well in this comfortable hotel; everyone was really helpful and friendly. Much quieter than staying right in the centre of the old time - particularly during the Advent/Christmas markets, but easy to walk to everywhere we wanted to go.
Comment from Hotel Management
Dec 15, 2016 by Monika, Hotel Management
Dear Christine, Thank you very much for your wonderful feedback on your stay at our hotel IMLAUER & Bräu. I am very happy that you felt so well assisted by our staff and found our breakfast buffet very delicious. Thank you for appreciating the convenient location of our hotel. It has been a great delight to have you as our guests and I am happy that you enjoyed your stay. Please visit us again whenever you return to Salzburg for your next visit. With kind regards, Monika Seibold, Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Central hotel close to the train station

Posted Dec 10, 2016
Helpful, pleasant staff. The room was functional and spotlessly clean, a bit on the small side but fine.
Comment from Hotel Management
Dec 12, 2016 by Monika, Hotel Management
Dear guest, We are very delighted that you enjoyed your stay at our hotel IMLAUER & Bräu and were very satisfied with the friendliness and helpfulness of our staff. It is also good to hear that you liked the cleanliness in our hotel. I am sorry that the room was a bit too small for your comfort. Of course we also have bigger room sizes and room categories, which you will all find on the internet with exact sizes and detailed pictures. Thank you very much for your visit to our hotel. I hope that we may welcome you again in the future. With kind regards, Monika Seibold, Hotel Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from SG

Convenient location and spacious family room

Posted Dec 10, 2016
Pros: Location, cleanliness and comfort of rooms
Cons: Housekeeping needs to check and replenish the bathroom amenities daily. Reception staff can be more attentive and friendly.
Location: Close to train station, shopping options and several halal food options. Possible to walk to old town from hotel.
Hotel is close to train station (shopping) and several halal food options are nearby. Light sleepers might find the sound of trains passing by every now and then to be disruptive for sleep. Close to places of interest like the weekend morning markets opposite Mirabelle. Staff are not very friendly and could do with a warm smile every now and then instead of chatting with each other behind the reception but this comment does not apply to all of the reception staff. The girl who helped with checkout was nice. Also housekeeping needs to check and replenish the bathroom amenities daily.
Comment from Hotel Management
Dec 12, 2016 by Monika, Hotel Management
Dear JJ, Thank you very much for staying at our hotel and for taking the time to give us a feedback. I am sorry that the bathroom amenities were not sufficiently replenished. We will discuss this with our housekeeping staff and ask them to put extra care on this. Please apologize. I am also sorry to hear that you found not all our staff friendly. Please let me assure you that friendliness and helpfulness are very important values for us. I am delighted that you liked the cleanliness and comfort of the room very much and also appreciated the convenient location of our hotel. All our rooms are equipped with sound proofed windows to keep out any noise when the windows are closed. Thank you very much for your feedback. We would be delighted to welcome you again at our hotel. With kind regards, Monika Seibold, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Kent, England

A very good hotel.

Posted Dec 8, 2016
A clean, well appointed hotel. The staff were very welcoming and helpful. The hotel is near the main railway station but we were not concerned about its location. It is a 15 minute walk from the old centre of the city, but through beautiful gardens so not a problem. The restaurant is superb. We have stayed several times.
Comment from Hotel Management
Dec 12, 2016 by Monika, Hotel Management
Dear Carol, What a very delightful and kind review you have given us here. Thank you very much for your great satisfaction with your stay at our hotel IMLAUER & Bräu. I am delighted about your kind words about our staff. Thank you very much for visiting and enjoying our restaurant, the Braurestaurant. It has been a great pleasure to have you as our guests and we would be happy to welcome you also on your next visit to Salzburg. With kind regards, Monika Seibold, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice hotel close to train station.

Posted Nov 30, 2016
Pros: Great WiFi connection. Full bar in fridge in room. Concierge, laundry service, nice restaurant.
Cons: Trouble with heating system made sleeping miserable. Too hot, but with the window open the trains were noisy. Hopefully only a temporary problem.
Location: Easy walk to shopping and eateries, Mirabellplatz, and other sights.
The concierge service was most helpful. We took a taxi from the train station, but it wasn't far to walk there without baggage. The hotel is located between the station and some main sightseeing activities. The salt mine/Eagle's Nest tour that we booked through the hotel picked us up right in front. The room was well stocked with amenities, but it was VERY small, with little space for open luggage. OK for a night or 2, but I'd opt for a larger room if we return. The WiFi connection was very good, and there was a computer available for guest usage.
Comment from Hotel Management
Dec 2, 2016 by Monika, Hotel Management
Dear Darlene, What a very nice review you have given us here. Thank you very much for your satisfaction with your stay and especially with the service of our staff. It is good to hear that you liked the comfort of the room. I am very sorry that the room was too warm. The heating system regulates itself according to the outside temperature. As there were quite some changes of temperature during the day in the last weeks, the heating system had some difficulties in adjusting to the temperature. Please apologize the inconveniences. Of course we also have bigger rooms. You can find and book the different room types on Expedia. Thank you very much for your visit and your feedback. It would be very nice to see you again at our hotel in the future. With kind regards, Monika Seibold, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Norwich

Excellent hotel close to main station and Old city

Posted Nov 29, 2016
Just what I wanted close to Hbf and Salzburgs medieval old city and castle. Very clean and comfortable. They charge €10 for breakfast, don't bother theres a good coffee shop opposite. Would stay here again.
Comment from Hotel Management
Dec 2, 2016 by Monika, Hotel Management
Dear David, Thank you very much for your kind and wonderful feedback on your stay at our hotel IMLAUER & Bräu. It is good to hear that the location of our hotel worked out so perfectly for you. Thank you very much for your satisfaction with the comfort and the cleanliness of the room. I am especially delighted that you would like to stay again at our hotel. Thank you very much for this excellent feedback. We will definitely look forward to welcome you again in the future. With kind regards, Monika Seibold, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great hotel in every way

Posted Nov 22, 2016
Pros: Excellent location and restaurant.
Location: Within walking distance to train station and all major sights.
Excellent location and staff is very friendly and helpful.
Comment from Hotel Management
Nov 24, 2016 by Monika, Hotel Management
Dear Kent, We are very delighted that you enjoyed your stay at our hotel IMLAUER & Bräu so much. Thank you for taking the time to give us this wonderful feedback. It is good to hear that you liked the location of our hotel so near to everything. Thank you very much for your kind words about our staff and your satisfaction with our Braurestaurant. I hope that we will have the pleasure of seeing you again at our hotel. With kind regards, Monika Seibold, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Inverness, Il

Very Pleasant Experience

Posted Nov 22, 2016
Pros: Everything.
Cons: N/A
Location: Salzburg is now my favorite European city, even beating out all of Italy! The scenery is breathtaking! Shopping is great and the people are friendly
The hotel was very neat, clean, and accommodating. The hotel and restaurant staff were pleasant, helpful, courteous, and professional. Four of us had four separate rooms and all of us were treated wonderfully. The wait staff at the restaurant were wonderful and I was duly impressed with the restaurant kitchen being pristinely clean and properly organized when walking to the bathrooms. Overall, the entire experience was most pleasant and great.
Comment from Hotel Management
Nov 24, 2016 by Monika, Hotel Management
Dear Diane, It is wonderful to hear how much you enjoyed Salzburg and your stay at our hotel. Thank you so much for your excellent feedback and your kind words. I am very glad that you liked your stay so much and were also very satisfied with our restaurant. Thank you especially for your praises about our staff at the hotel as well as at the restaurant. It has been a pleasure to have you and your friends as our guests. It would be great to see you again at our hotel IMLAUER & Bräu on your next visit to Salzburg. With kind regards, Monika Seibold, Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Grafton, Australia

A pleasant stay in a delightful city!

Posted Nov 6, 2016
Pros: Proximity to all attractions and the railway. The staff were first rate.
Location: Sound of music fans need to walk only a couple of blocks to join the tour and visit the gardens. It is not much further to the old town.
The hotel is old style, which is perfect for Salzburg. It is a short walk to the railway station and Mirabelle Palace and gardens. The restaurant serves a good breakfast for 12 euros. We also had dinner there and we're very satisfied.
Comment from Hotel Management
Nov 14, 2016 by Monika, Hotel Management
Dear Ron, Thank you very much for your wonderful feedback on your stay at our hotel IMLAUER & Bräu. I am happy to hear that you liked the location of our hotel very much and were especially satisfied with our staff. Thank you for enjoying our breakfast buffet so much and for visiting our Braurestaurant also for dinner. It has been very nice to have you as our guests and we would be happy to welcome you again in the future. With kind regards, Monika Seibold, Hotel Manager