Ratings based on 585 Verified Reviews

4.7 out of 5
94% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from PA, USA

Great waterfront location

Posted Mar 23, 2017
Beautiful hotel-great city. Mostly friendly staff. Delicious brunch
Comment from Hotel Management
Mar 23, 2017 by Armie-Angélique Lassiwe, Hotel Management
Dear S, My team and I want to say thank you for your kind feedback! We are indeed in the lucky position, to offer our guests a special location next to the river and a short walking distance to the old town. We are very grateful that our guests can benefit from all this, which ultimately contributes to a memorable stay with us. Furthermore we are all grateful to read your kind comments about our staff and our breakfast. I will make sure this is shared with the entire team. We are very much looking forward to welcoming you back again hopefully soon. Best regards, Armie-Angélique Lassiwe General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Great location

Posted Mar 20, 2017
Great hotel very helpful staff . Perfect location
Comment from Hotel Management
Mar 20, 2017 by Armie-Angélique Lassiwe, Hotel Management
Dear Sean, Thank you very much for having taken the time to review your stay at the Hotel Sacher Salzburg. We are indeed in a lucky position to offer our guests a special location next to the river with a beautiful view and a short walking distance to the old town. We are very grateful that our guests can benefit from all this and ultimately contribute to a memorable stay with us. Furthermore I really appreciate your kind comment concerning our staff and I will make sure it is shared with the entire Sacher-Team. My team and I look forward to welcoming you back at the Hotel Sacher Salzburg soon. Warmest regards, Armie-Angélique Lassiwe General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from mexico city

Excelent hotel and service!

Posted Mar 7, 2017
Second stay at the hotel, just to confirm the high level of service, the beautiful rooms and the great food at its restaurants. Close to everything but away from the very busy downtown area. The facilities are gorgeous in general!
Comment from Hotel Management
Mar 7, 2017 by Armie-Angélique Lassiwe, Hotel Management
Dear Octavio, First of all we would like to thank you for having taken the time to write such a lovely review about the Hotel Sacher Salzburg. It is indeed heart-warming to receive positive comments such as yours, especially since you are a return guest of ours. I am glad to hear that you were once again convinced of the service that we have provided during your stay. Dear Octavio, thank you again for your time to submit such a valuable review for us and we are all looking forward to welcoming you back to The Hotel Sacher Salzburg in the not too distant future. Best regards, Armie-Angélique Lassiwe General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth Australia

Beautifully appointed room. Excellent location.

Posted Mar 4, 2017
Great hotel, great location, value for money. Very happy!
Comment from Hotel Management
Mar 6, 2017 by Armie-Angélique Lassiwe , Hotel Management
Dear Roy, Thank you very much for taking the time to review your stay at the Hotel Sacher Salzburg. I am pleased to hear you have enjoyed the location of our hotel, We are indeed in a lucky position, to offer our guests a special location next to the river and a short walking distance to the old town. We are very grateful that our guest can benefit from all this, which ultimately contributes to a memorable stay with us. As a member of The Leading Hotels of the World, the hotel constantly strives to meet your needs and expectations. We are therefore very happy that you have spent an enjoyable stay at our hotel. We are very much looking forward to welcoming you back again hopefully soon. Sincerely, Armie-Angélique Lassiwe General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from AL

Perfect location and the best staff ever

Posted Mar 1, 2017
I booked this hotel with my girlfriend for two days and we enjoyed our time there and their spa was lovely, I highly recommend it. Their coffee shop and bar are also amazing.
Comment from Hotel Management
Mar 3, 2017 by Armie-Angélique Lassiwe, Hotel Management
Dear Naz, My team and I want to say thank you for your kind feedback! I am pleased to read your valuable feedback about the Hotel Sacher Salzburg. The hotel constantly strives to meet your needs and expectations and we are therefore happy that you and your girlfriend have spent an enjoyable stay with us. Thank you very much for highlighting your positive experience at the fitness club, the Café Sacher and the Sacher Bar. Furthermore I feel honoured about your comment “best staff ever” and I will make sure it is shared with the entire team. Dear Naz, we are all looking forward to many returns in the future. Best regards, Armie-Angélique Lassiwe General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, Washington

Beautiful hotel in great location

Posted Feb 13, 2017
This hotel is a classic. Located right along the river with beautiful views. The hotel rooms are big and comfortable. Many have been updated. The staff is incredibly accommodating. Highly recommend the hotel both for comfort and location.
Comment from Hotel Management
Feb 17, 2017 by Armie-Angélique Lassiwe, Hotel Management
Dear Ella G, My team and I want to say thank you for the lovely feedback! I am pleased to read your valuable feedback about the staff at the Hotel Sacher Salzburg. The hotel constantly strives to meet your needs and expectations and we are therefore happy that you would recommend our hotel for comfort and location. We are indeed in a lucky position, to offer our guests a special location next to the river and a short walking distance to the old town. We are very grateful that our guest can benefit from all this, which ultimately contributes to a memorable stay with us. It was an honour to welcome you in our hotel and we are all looking forward to many returns in the future. Best regards, Armie-Angélique Lassiwe General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel,close,to historic neighborhood of Salz

Posted Feb 9, 2017
Pros: Everything. For those travelers concerned about cleanliness of hotels, no worries. SPOTLESS !
Location: Exit hotel, walk across the bridge and you are in the old quarter. Enjoy. Very close to train for journey to the next city - less than 10 euros.
The hotel,was,classic luxury European hotel in a historic city. The check-in experience gave a hint of what to expect in respect to the high quality service of the staff. The check-in clerk was very friendly and inquired of our interests in the city. After receiving a map, she marked where to walk and where the hotel was in relation to the historic section. She also made sure to explain restaurant options as well before escorting us to our room. Shortly thereafter the bags arrived. Room decor was very classic and comfortable. We ate dinner at the club - wife you are tired from journey we (which we were) we enjoyed the famous burger, beers, then went into the cafe for the equally famous Satcher torte (among other things). Of course the bed was turned down. Bed comfortable and we had a good nights sleep. The next morning, we ate breakfast in the main dining room. The buffet was great, but service over the top attentive. The staff allowed us a half hour late checkout, and the concierge watched our bag while we continued to tour. When we were checking out I offhand mentioned that we wanted to leave the hotel at 315pm for our 4pm train. When we arrived to pick up our bags, the taxi was already there - they called ahead. Just a wonderful experience.
Comment from Hotel Management
Feb 10, 2017 by Armie-Angélique Lassiwe, Hotel Management
Dear New York area t, Thank you very much for taking the time to write such a lovely review about your stay at the Hotel Sacher Salzburg. I am happy to hear you have enjoyed the location of our hotel, We are indeed in a lucky position, to offer our guests a special location next to the river and a short walking distance to the old town. We are very grateful that our guest can benefit from all this, which ultimately contributes to a memorable stay with us. Furthermore I am honoured to read your lovely words about the service and the staff at our hotel. I am delighted that you have showcased our true Sacher excellence and I will make sure your wonderful feedback is shared with the entire team. It was an honour to welcome you in our hotel and we are all looking forward to many returns in the future. Best regards, Armie-Angélique Lassiwe General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location

Posted Jan 20, 2017
After arriving I had a couple of little issues. The staff and management were great and dealt with them straight away. Excellent service!! Would defo stay there again.
Comment from Hotel Management
Jan 26, 2017 by Armie-Angélique Lassiwe, Hotel Management
Dear Anonymous, Thank you very much for having taken the time to review your stay at the Hotel Sacher Salzburg. I am pleased to read that an inconvenience upon your arrival has been treated quickly and professionally and that you therefore could enjoy your stay at the hotel. Furthermore I am delighted that you could enjoy the location of our hotel. It is right that we are in the lucky position to offer our guests a short walking distance into the old town of Salzburg as well as a marvelous view. We are very much looking forward to welcoming you back again hopefully soon. Warm regards, Armie-Angélique Lassiwe General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Beautiful hotel

Posted Dec 27, 2016
Beautiful hotel, full of charm. Great location for the old town area of Salzburg. They organise tours if needed- would recommend the sound of music one. Very comfy, excellent service. A nice gift awaits you in your room.
Comment from Hotel Management
Dec 29, 2016 by Armie-Angélique Lassiwe, Hotel Management
Dear Anonymous, First of all we would like to thank you for having taken the time to write such a lovely review about the Hotel Sacher Salzburg. As a member of The Leading Hotels of the World, the hotel constantly strives to meet your needs and expectations. We are therefore very happy that we met your expectations and we are very grateful about your kind feedback about our service. Dear Anonymous, I hope that you could enjoy the festive days and on behalf of the entire Sacher-Team I wish you all the best for 2017. We are very much looking forward to welcoming you back again hopefully soon. Warm regards, Armie-Angélique Lassiwe General Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 25, 2016 on Hotels