Great hotel,close,to historic neighborhood of Salz
Posted Feb 9, 2017
The hotel,was,classic luxury European hotel in a historic city. The check-in experience gave a hint of what to expect in respect to the high quality service of the staff. The check-in clerk was very friendly and inquired of our interests in the city. After receiving a map, she marked where to walk and where the hotel was in relation to the historic section. She also made sure to explain restaurant options as well before escorting us to our room. Shortly thereafter the bags arrived. Room decor was very classic and comfortable. We ate dinner at the club - wife you are tired from journey we (which we were) we enjoyed the famous burger, beers, then went into the cafe for the equally famous Satcher torte (among other things). Of course the bed was turned down. Bed comfortable and we had a good nights sleep. The next morning, we ate breakfast in the main dining room. The buffet was great, but service over the top attentive. The staff allowed us a half hour late checkout, and the concierge watched our bag while we continued to tour. When we were checking out I offhand mentioned that we wanted to leave the hotel at 315pm for our 4pm train. When we arrived to pick up our bags, the taxi was already there - they called ahead.
Just a wonderful experience.
Comment from Hotel Management
Feb 10, 2017 by Armie-Angélique Lassiwe, Hotel Management
Dear New York area t,
Thank you very much for taking the time to write such a lovely review about your stay at the Hotel Sacher Salzburg.
I am happy to hear you have enjoyed the location of our hotel, We are indeed in a lucky position, to offer our guests a special location next to the river and a short walking distance to the old town. We are very grateful that our guest can benefit from all this, which ultimately contributes to a memorable stay with us.
Furthermore I am honoured to read your lovely words about the service and the staff at our hotel. I am delighted that you have showcased our true Sacher excellence and I will make sure your wonderful feedback is shared with the entire team.
It was an honour to welcome you in our hotel and we are all looking forward to many returns in the future.