Exterior

Reviews of Dorint City-Hotel Salzburg

4 out of 5
Dorint City-Hotel Salzburg
Sterneckstrasse 20, Salzburg, Salzburg

Reviews

8.2

Very Good

Rating 10 - Excellent. 331 out of 1002 reviews" "
Rating 8 - Good. 471 out of 1002 reviews" "
Rating 6 - Okay. 133 out of 1002 reviews" "
Rating 4 - Poor. 47 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and it was near a good supermarket.
Stayed 4 nights in Mar 2024
Response from Dorint City Hotel Salzburg on Apr 17, 2024
Dear Mrs. Sherrard,thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff helpful and that our hotels proximity was convenient for you.Your comments are greatly appreciated and we hope to have the pleasure of welcoming you back to our hotel in the future. If there is anything else we can assist you with during your next stay, please do not hesitate to reach out to us.Kind Regards,Dorint City Hotel Salzburg

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Your Team at Dorint City-Hotel Salzburg on Jan 16, 2024
Dear Guest,thank you so much for your outstanding rating of 10/10. We are truly delighted to know that we were able to provide you with such a perfect experience. Our team is deeply committed to ensuring the highest level of satisfaction for our guests, and your recognition is a wonderful validation of our efforts.We eagerly look forward to your next visit and the opportunity to deliver another exceptional experience.Warm regards from the city of Mozart,

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Your Team at Dorint City-Hotel Salzburg on Jan 4, 2024
Dear Guest,thank you for rating your stay with us 4 out of 5. We are glad to hear that your experience was largely positive. If there's any aspect of our service or facilities that we can improve upon, we would welcome your feedback.We look forward to the opportunity of hosting you again and striving to make your next visit a 5-star experience.Warm regards from the City of Mozart,

8/10 Good

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price. Spacious rooms and bathroom, nice shower. A bit of a hike to get to the river area and old city, but doable for people used to walking. Bus system is great and close by. There’s not a ton of dining options in the immediate vicinity (but I was happy with My Indigo Mooncity one block away!). I stayed on the top floor and it was quite warm up there. Thankfully the window opens. The linens and towels were fresh, clean and updated - comfy mattress too. The curtains in my room were a bit worn down but did the job just fine, and the Mozart music staff carpet in the bedroom could use a little refresh. Friendly and helpful staff. Ordered a taxi to the anirport and it arrived in about 3 minutes time. A great experience overall, I was happy.
Stayed 3 nights in Dec 2023
Response from Your Team at Dorint City-Hotel Salzburg on Jan 4, 2024
Dear Guest,Thank you for your review. We're glad you enjoyed our spacious rooms, convenient bus access, and the friendly service of our staff.Your feedback on the room temperature and decor is appreciated and will be considered as we continually improve.We're happy to hear that overall, your experience was great, and we look forward to welcoming you back.Warm regards from the City of Mozart,

10/10 Excellent

Michael

Stayed 1 night in Dec 2023
Response from Ihr Team vom Dorint City-Hotel Salzburg on Jan 4, 2024
Lieber Gast,vielen Dank für Ihre hervorragende Bewertung mit der vollen Punktzahl! Es freut uns außerordentlich, dass Sie mit Ihrem Aufenthalt bei uns im Dorint City-Hotel Salzburg rundum zufrieden waren.Wir sind stolz darauf, dass unser Hotel und unser Service Ihren Erwartungen entsprochen haben und bedanken uns für Ihr Vertrauen in uns. Ihr positives Feedback ist eine großartige Motivation für unser gesamtes Team.Wir freuen uns auf Ihren nächsten Besuch und darauf, Ihnen erneut einen unvergesslichen Aufenthalt in der Mozartstadt zu bieten.Mit herzlichen Grüßen aus der Mozartstadt,

10/10 Excellent

Sophia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was great! A lot of construction though, so I would call hotel to confirm you aren’t by any construction because they start early in the morning
Stayed 2 nights in Dec 2023
Response from Your Team at Dorint City-Hotel Salzburg on Dec 18, 2023
Dear Guest,thank you for taking the time to share your experience. We're delighted to hear that you found our location great. However, we apologize for any inconvenience caused by the construction nearby. Your comfort is important to us, and we appreciate your suggestion for future guests to check with us regarding their room location relative to construction activity.We hope to have the pleasure of welcoming you back in the future, ensuring a more peaceful stay.Warm regards from the City of Mozart,

8/10 Good

Joseph

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled to Salzburg for the Christmas markets. The hotel is only a short walk to the Old Town, but the weather wasn't very good which made that walk a bit unbearable. Can't control the weather, but just take into account the location if you have mobility issues. Also, there are not many dining options in the area. On the positive side, the staff was excellent (especially Rina!) and very accommodating. Our room was comfortable and the facilities were very good. We would recommend the hotel to travelers.
Stayed 2 nights in Dec 2023
Response from Your Team at Dorint City-Hotel Salzburg on Dec 11, 2023
Dear Guest,thank you so much for your valuable feedback. We're delighted to hear that you chose our hotel for your visit to the Salzburg Christmas markets and that you found our staff, particularly Rina, to be excellent and accommodating. It's also great to know that your room was comfortable and you were pleased with our facilities.We apologize for any inconvenience caused by the weather during your walks to the Old Town and understand the challenges it can pose, especially for those with mobility concerns. Your comment about the limited dining options nearby is also duly noted.We're grateful for your recommendation and look forward to the opportunity of welcoming you back to our hotel, hopefully under more favorable weather conditions.Warm regards from the City of Mozart,

10/10 Excellent

Hagai, new york

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, clean and mfortablr bed, shower. Excellent breakfast. There are more inspiring streets in Salzburg, but it is 15 min easy walk from city center. My cons are Slightly smoke smell on room, so I opened the windows and it helped. Light in the room is not the best, a bit dark.
Stayed 1 night in Dec 2023
Response from Your Team at Dorint City-Hotel Salzburg on Dec 6, 2023
Dear Guest,thank you for taking the time to share your experience. We're glad to hear that you appreciated the spaciousness and cleanliness of your room, along with the comfortable bed and shower. It's also great to know that our breakfast met your expectations.We apologize for the slight smoke smell in your room and the issue with the lighting. We take your comments seriously and will address these matters to improve our guest experience.We appreciate your feedback about our location being an easy walk from the city center and hope to welcome you back soon for a more perfect stay.Warm regards from the City of Mozart,

8/10 Good

Erica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Not too far to walk to the town centre. Staff friendly and it was helpful to leave the bags until we could check in. Unfortunately our shower didn’t drain very well and the bar wasn’t open on Friday night. Otherwise, would stay again.
Stayed 2 nights in Dec 2023
Response from Your Team at Dorint City-Hotel Salzburg on Dec 6, 2023
Dear Guest,Thank you for your review. We are pleased to hear that you found our hotel great and appreciated its convenient location, friendly staff, and the luggage service.We apologize for the inconvenience with the shower drainage and the bar not being open on Friday night. Rest assured, we will address these issues to ensure a more seamless experience for our guests in the future.We're glad to know that these concerns aside, you would consider staying with us again. We look forward to welcoming you back for an even better experience.Warm regards from the City of Mozart,

10/10 Excellent

Clovis Jr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge room
Amazing option during Salzburg. The room is huge and very spacious perfect for a couple and kid, there is a confy sofa bed in the living room. The room is also very equipped 2 TVs (bedroom and living room) coffee maker, small fridge and a lot of storage space. I love it! Bath room spacious also!
Stayed 3 nights in Nov 2023
Response from Your Team at Dorint City-Hotel Salzburg on Dec 6, 2023
Dear Guest,Thank you for your wonderful review. We are thrilled to hear that you had an amazing stay with us in Salzburg. It's great to know that the spaciousness and amenities of the room, including the comfortable sofa bed, two TVs, coffee maker, and ample storage space, all contributed positively to your experience, especially accommodating the needs of a couple with a child.We're delighted that you loved the room and found the bathroom spacious as well.We look forward to welcoming you back for another enjoyable stay in the future.Warm regards from the City of Mozart,

8/10 Good

Ramona

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
The description we read online made it seem like OId Salzburg was just a 5 minute walk away. It wasn't horribly far, but it was longer than 5 minutes. In spring, summer and fall it might have been better but in winter it was pretty chilly. The reception desk staff were not very friendly, at least those on duty while we were there. The room accommodations were very nice and the breakfast was outstanding! Overall, I think I would stay at the Dorint again.
Stayed 2 nights in Nov 2023
Response from Your Team at Dorint City-Hotel Salzburg on Dec 6, 2023
Dear Guest,thank you for taking the time to share your feedback. We're glad to hear that you found the room accommodations to your liking and enjoyed our breakfast.We apologize if our online description of the distance to Old Salzburg was misleading, but the oldtown starts with Linzergasse which is 7 minutes walk from our hotel. We also regret to hear that your interactions with our reception staff did not meet the standard of friendliness we strive for. Your comments have been noted and will be addressed internally to improve our guest experience.We appreciate your willingness to stay with us again, and we look forward to the opportunity to provide you with a more pleasant and satisfying experience in the future.Warm regards from the City of Mozart,

10/10 Excellent

edward

Stayed 5 nights in Nov 2023
Response from Your Team from Dorint City-Hotel Salzburg on Nov 20, 2023
Dear Guest,thank you immensely for your perfect rating. We are thrilled to know that we met your expectations in every way. Your satisfaction and recognition are what we strive for every day.We eagerly look forward to welcoming you back for another memorable stay.Warm regards from the City of Mozart,

10/10 Excellent

Debi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Your Team at Dorint City-Hotel Salzburg on Nov 12, 2023
Dear Guest,thank you very much for giving us a perfect score of 5 out of 5. We are thrilled to know that your stay with us met your expectations to such a high degree.Your satisfaction is our top priority, and we are delighted to have achieved this during your visit. If there are any specific aspects of your stay that you particularly enjoyed, we would love to hear about them, as it helps us to continue providing exceptional service.We look forward to the opportunity to welcome you back to our hotel in the future.Warm regards from the Mozart city,

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like is clean, good trasportation,close dinning places
Stayed 2 nights in Nov 2023
Response from Your Team at Dorint City-Hotel Salzburg on Nov 12, 2023
Dear Guest,thank you very much for your feedback. We are thrilled to hear that you enjoyed the cleanliness, convenient transportation, and the close proximity to dining places during your stay with us.Your satisfaction is our top priority, and it's heartening to know we were able to meet your expectations. We eagerly await the chance to welcome you back soon for another delightful experience.Warm regards from the Mozart city,

10/10 Excellent

Sushma

Stayed 3 nights in Oct 2023
Response from Your team at Dorint City-Hotel Salzburg on Oct 31, 2023
Dear Guest,thank you immensely for awarding us a perfect 10/10 rating! We are truly delighted to know that you thoroughly enjoyed your stay with us. It is our constant endeavor to provide our guests with the best experiences and your feedback serves as a testament to our efforts.We eagerly look forward to the pleasure of welcoming you back in the near future.Warm regards from the city of Mozart,

10/10 Excellent

Aqilah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly reception staff. Excellent room! Nearby the main station 5-10 min walking distant. Surrounded by halal arab food (kebabs mostly). Delicious breakfast 👍
Stayed 2 nights in Oct 2023
Response from Your Team from Dorint City-Hotel Salzburg on Oct 16, 2023
Dear Guest,Thank you for sharing your positive feedback with us. We're delighted to hear that our reception team made a lasting impression and that you found the location and breakfast to your liking.We appreciate your kind words and look forward to welcoming you back on your next visit.Warm regards from the City of Mozart,

8/10 Good

edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Sep 2023
Response from Your Team at Dorint City-Hotel Salzburg on Oct 10, 2023
Dear Guest,thank you for taking the time to rate us with 8/10 points. We are pleased to see that you had a positive experience with us. We are always striving for excellence and your feedback helps us improve further.We hope to have the pleasure of welcoming you back soon.Warm regards from the City of Mozart,

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive experience
The hotel room was clean and well maintained. Furthermore it was very close to both the train station and the city centre
Stayed 5 nights in Sep 2023
Response from Your Team at Dorint City-Hotel Salzburg on Oct 2, 2023
Dear Guest,thank you for taking the time to share your experience. We are delighted to hear that you appreciated the cleanliness and maintenance of our rooms, as well as our strategic location. We aim to provide a convenient and pleasant stay for all our guests.We hope to have the pleasure of welcoming you back soon.Warm regards from the city of Mozart,

8/10 Good

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, clean, well equipped rooms. Though slightly outside the historic centre of Salzburg.
Stayed 3 nights in Sep 2023
Response from Your Team at Dorint City-Hotel Salzburg on Sep 26, 2023
Dear Guest,thank you for taking the time to share your feedback. We're delighted to hear that you appreciated our spacious, clean, and well-equipped rooms. We understand the location slightly outside the historic center may not be ideal for everyone, but we hope the other aspects of our hotel made up for it.We look forward to the opportunity to welcome you back on your next visit to Salzburg.Warm regards from the city of Mozart,

10/10 Excellent

Molly

Stayed 2 nights in Sep 2023
Response from Your Team at Dorint City-Hotel Salzburg on Sep 26, 2023
Dear Guest,thank you immensely for your perfect score. It brings us great joy to know that we met your expectations during your stay.We hope to have the pleasure of welcoming you back in the near future.Warm regards from the city of Mozart,

10/10 Excellent

Steve

Stayed 3 nights in Sep 2023
Response from Your Team from Dorint City-Hotel Salzburg on Oct 16, 2023
Dear Guest,thank you so much for the perfect rating. We are thrilled to hear that you had an exceptional experience with us. Your satisfaction is our greatest reward.We look forward to welcoming you back soon.Warm regards from the City of Mozart,

8/10 Good

Marcia

Stayed 1 night in Sep 2023
Response from Your Team from Dorint City-Hotel Salzburg on Oct 16, 2023
Dear Guest,thank you for your feedback and the positive rating. We are pleased to hear that you had a pleasant stay with us. We value your feedback and will always strive to further improve our services.We hope to welcome you back soon.Warm regards from the City of Mozart,

10/10 Excellent

Chloe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Sep 2023
Response from Your team at Dorint City-Hotel Salzburg on Sep 23, 2023
Dear Guest,thank you for your positive feedback. We're thrilled to know you enjoyed your stay with us.We hope to have the pleasure of welcoming you back soon.With warm regards from the city of Mozart,

8/10 Good

Morten

Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel 15 min from attractions
Great hotel 15 min walk from all the action. Friendly service and onsite bar in an open setting. A/C was unable to cool my room down so nights were not very comfortable. I tried two rooms and same issue so beware if you visit during warm weather.
Stayed 1 night in Sep 2023
Response from Your team at Dorint City-Hotel Salzburg on Sep 11, 2023
Dear Guest,thank you for sharing your feedback. We are pleased to hear that you enjoyed our friendly service and the ambiance of our on-site bar. We are also glad that you appreciated our hotel's convenient location, a short walk from many attractions.We sincerely apologize for the inconvenience you experienced with the air conditioning in your room. We understand how crucial a comfortable room temperature is, especially during the warmer months, and we regret that we were not able to provide this during your stay. Please be assured that we are addressing this issue to prevent similar occurrences in the future.We hope to have the opportunity to welcome you back and provide a more comfortable and enjoyable stay.Warm regards from the City of Mozart,

10/10 Excellent

Shiela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were helpful and accommodating. Our check in and check out was easy and fast.
Stayed 2 nights in Sep 2023
Response from Your team at Dorint City-Hotel Salzburg on Sep 11, 2023
Dear Guest,thank you for your splendid review. We are elated to hear that our team provided you with helpful and accommodating service, and that the check-in and check-out process met your expectations. We always strive to provide a seamless and enjoyable experience for our guests.We look forward to hopefully welcoming you back in the near future.Warm regards from the City of Mozart,

8/10 Good

EDWARD GEORGE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were welcoming and helpful. Wonderful breakfasts with helpful staff. Our room was on the main road side of the hotel so on a warm night with the windows open proved a bit noisy with night traffic. But overall a very pleasant hotel to stay.
Stayed 4 nights in Sep 2023
Response from Your team at Dorint City-Hotel Salzburg on Sep 11, 2023
Dear Guest,thank you for your review. We are thrilled to hear that our reception staff made you feel welcome and that you enjoyed our breakfast offerings. We appreciate your understanding regarding the noise from the main road and we are considering ways to alleviate this in the future.We hope to have the pleasure of welcoming you back soon for an even more enjoyable stay.Warm regards from the City of Mozart,

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walking distance to everything
Stayed 3 nights in Aug 2023
Response from Your team at Dorint City-Hotel Salzburg on Sep 11, 2023
Dear Guest,We are overjoyed to receive a perfect score from you! It's wonderful to know that our prime location greatly contributed to a delightful stay. Thank you for the excellent rating, and we hope to see you again soon for another pleasant experience.Warm regards from the City of Mozart,

8/10 Good

Nicky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn’t have been more happy with our stay here. From the moment we arrived, everything ran like clockwork. The gentleman on the desk gave us fantastic advice on great places to go - thank you, we did them all and loved the rooftop bar. Housekeeping were fabulous. They quickly changed our double bed into 2 singles. Very spacious room, comfortable beds, a fridge to keep our drinks in, and a good shower. All within 20 minutes of Centre or town. We liked the fact that we could opt for being green and not having our bedding changed in exchange for a couple of drinks at the bar. Couldn’t fault this hotel. Thanks you to all the staff for making it so enjoyable
Stayed 2 nights in Aug 2023
Response from Your team at Dorint City-Hotel Salzburg on Sep 11, 2023
Dear Guest,thank you so much for your glowing review. We are overjoyed to hear that your stay with us was such a success, from the helpful tips you received at the front desk to your enjoyment of our amenities. We're also pleased that our green option met with your approval.It is wonderful to know that our team contributed positively to your enjoyment. We pride ourselves on our service and it's heartening to hear that this made a difference in your stay.We hope to have the pleasure of welcoming you back soon for another wonderful experience.Warm regards from the City of Mozart,

8/10 Good

Deborah

Stayed 2 nights in Aug 2023
Response from Your Team at the Dorint City-Hotel Salzburg on Sep 19, 2023
Dear Guest,thank you for granting us a high score of 4 out of 5. We are delighted to learn that you had a near-perfect experience with us.We strive to achieve full marks by continually improving our services, and we hope to have the opportunity to earn that fifth star during your next visit.Looking forward to welcoming you back soon.With warm regards from the City of Mozart,

10/10 Excellent

Rikard

Stayed 2 nights in Aug 2023
Response from Your team at Dorint City-Hotel Salzburg on Aug 30, 2023
Dear Guest,We are thrilled by your perfect 10/10 rating! Thank you for sharing your outstanding experience with us.Your high praise is a great motivation for our team, and we're excited to welcome you back for another exceptional stay in the future.Warm regards from the city of Mozart,

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist was very helpful and nice.
Stayed 1 night in Aug 2023
Response from Your team at Dorint City-Hotel Salzburg on Aug 30, 2023
Dear Guest,thank you for your perfect 5/5 rating and your kind words! We're delighted to hear that our receptionist provided you with helpful and friendly service during your stay.Your feedback is truly appreciated, and we can't wait to have the opportunity to welcome you back for another wonderful experience.Warm regards from the city of Mozart,

10/10 Excellent

Vinod

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Your team at Dorint City-Hotel Salzburg on Aug 30, 2023
Dear Guest,thank you for your wonderful 5/5 rating! We're thrilled that you had such a fantastic experience during your stay with us.Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another exceptional visit in the future.Warm regards from the city of Mozart,

10/10 Excellent

Nikolay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Your team at Dorint City-Hotel Salzburg on Aug 30, 2023
Dear Guest,Thank you for your outstanding 10/10 rating! We're delighted to see that you had such an excellent experience during your time at our hotel.Your high praise means a lot to us, and we can't wait to have the pleasure of hosting you again for another exceptional stay.Warm regards from the city of Mozart,

10/10 Excellent

Javier

Stayed 1 night in Aug 2023
Response from Your team at Dorint City-Hotel Salzburg on Aug 22, 2023
Dear Guest,thank you for your perfect rating of 10 out of 10. We're thrilled to hear that you were completely satisfied with your stay.We look forward to welcoming you back in the future!Warm regards from the city of Mozart,

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!
Stayed 3 nights in Aug 2023
Response from Your team at Dorint City-Hotel Salzburg on Aug 22, 2023
Dear Guest,Thank you for your 5 out of 5 rating and your kind words. We're thrilled to hear that you enjoyed your stay with us.We look forward to welcoming you back in the future!Warm regards from the Mozart city,

8/10 Good

Florin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Your team at Dorint City-Hotel Salzburg on Aug 22, 2023
Dear Guest,Thank you for your rating of 8 out of 10. We appreciate your feedback and hope to have the opportunity to provide you with an even better experience during your next visit.Warm regards from the Mozart city,

10/10 Excellent

David

Stayed 7 nights in Jul 2023
Response from Your team at Dorint City-Hotel Salzburg on Aug 30, 2023
Dear Guest,Thank you for your fantastic 5/5 rating! We're thrilled to hear that you had such a positive experience during your stay at our hotel.Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay in the future.Warm regards from the city of Mozart,

10/10 Excellent

Lorna

Stayed 2 nights in Jul 2023
Response from Your team at Dorint City-Hotel Salzburg on Aug 8, 2023
Dear Guest,thank you for the perfect score! We are thrilled you enjoyed your stay and look forward to welcoming you back.Warm regards from the city of Mozart,

10/10 Excellent

Lea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Your team at Dorint City-Hotel Salzburg on Aug 8, 2023
Dear Guest,Thank you for the perfect rating! We're thrilled to see that you enjoyed your stay with us. Your satisfaction is our utmost priority, and we're delighted we could meet your expectations.We look forward to welcoming you back soon.Warm regards from the city of Mozart,

6/10 Okay

Keith

Traveled with partner
Disliked: Amenities, property conditions & facilities
It’s just alright. Would not stay again.
Stayed 2 nights in Jul 2023
Response from Your team at Dorint City-Hotel Salzburg on Aug 8, 2023
Dear Guest,Thank you for sharing your feedback. We regret to hear that your experience was not up to your expectations. We continually strive to enhance our services and guest experience, and your insights are valuable to us. Should you wish to discuss your stay in further detail, please feel free to reach out to us directly. We would love the opportunity to understand how we can improve.We hope to have a chance to welcome you back and provide you with a better experience.Warm regards from the city of Mozart,

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, nice and spacious room, good breakfast, convenient location! Definitely recommend 👍
Stayed 2 nights in Jul 2023
Response from Your team from Dorint City - Hotel Salzburg on Jul 26, 2023
Dear Guest,Thank you for taking the time to share your positive review! We are delighted to hear that you had a great experience at our property.We truly appreciate your recommendation and look forward to welcoming you back in the future!Warm regards from the city of Mozart,

8/10 Good

Milton

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dorint Hotel Stay
Had a great stay here. Air conditioner could have worked better for the summer heat but overall very close to the city center, walkable distance to main metro station and good food options around.
Stayed 3 nights in Jul 2023
Response from Your team from Dorint City - Hotel Salzburg on Jul 26, 2023
Dear Guest,thank you for your review. We are delighted to hear that you had a great stay with us. Your feedback is valuable to us, and we appreciate your comments regarding the air conditioner. We will take note of this to ensure a more comfortable experience during hot summer days.We are pleased that our hotel's location and proximity to the city center and metro station were convenient for you. It's also great to know that you enjoyed the dining options in the area.We hope to welcome you back for another enjoyable stay at our hotel in the future.Warm regards from the city of Mozart,

10/10 Excellent

Maiwand

Stayed 1 night in Jul 2023
Response from Your team from Dorint City - Hotel Salzburg on Jul 26, 2023
Dear Guest,Thank you for your excellent rating of 10 out of 10! We are thrilled that you had a wonderful experience during your stay in the beautiful city of Mozart.Your satisfaction is our top priority, and we're delighted that you enjoyed your time with us. Should you visit Salzburg again, we would be honored to welcome you back to Dorint City - Hotel Salzburg.Warm regards from the city of Mozart,

10/10 Excellent

Yuqing

Stayed 1 night in Jul 2023
Response from Your team from Dorint City - Hotel Salzburg on Jul 26, 2023
Dear guest,Thank you for your kind review and for rating us 10 out of 10. We're delighted to hear that you had a positive experience during your stay with us.Your satisfaction is our top priority, and we are glad to know that you enjoyed your time at our hotel. Should you have any specific comments or suggestions on how we can further improve, please do not hesitate to share them with us.We hope to have the pleasure of welcoming you back to Dorint City - Hotel Salzburg in the future.Warm greetings from the city of Mozart,

10/10 Excellent

Peter

Traveled with partner
Liked: Staff & service, property conditions & facilities
Our bedroom was not cleaned as thoroughly as we would have liked but otherwise, we enjoyed the stay.
Stayed 7 nights in Jul 2023
Response from Your team at Dorint City-Hotel Salzburg on Jul 18, 2023
Dear Guest,Thank you for sharing your feedback. We're sorry to hear that the cleanliness of your bedroom did not meet your expectations. We appreciate your understanding and are glad to know that overall you enjoyed your stay. We will address the cleaning issue to ensure improvements in the future.Warm regards from the City of Mozart,

10/10 Excellent

Manuel

Stayed 2 nights in Jul 2023
Response from Your team from Dorint City - Hotel Salzburg on Jul 26, 2023
Dear guest,Thank you for your fantastic rating! We are thrilled to see that you had a perfect experience during your stay with us.It was a pleasure to have you as our guest, and we hope to welcome you back in the future for another excellent stay.Warm greetings from the city of Mozart,

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD HOTEL NOT FAR FROM MAIN ATTRACTIONS
This is a very pleasant hotel about 6 bus stops from the main station. 10 minutes walk to the old town and one or two good bars and restaurants not far from hotel. Large reception area and reception staff were polite, and knowledgeable about the area. Good-sized clean and comfortable room in line with hotels of group we have stayed in previously. Good variety of food at breakfast in pleasant room. I would have marked higher but there are works being undertaken at the hotel with no bar facility being offered, and smell of paint in certain areas. This is obviously only temporary and we would stay here again.
Stayed 3 nights in Jul 2023
Response from Your team at Dorint City-Hotel Salzburg on Jul 18, 2023
Dear Guest,thank you for your review. We are delighted to hear that you had a pleasant stay at our hotel and appreciate your positive comments. We apologize for any inconvenience caused by the ongoing renovation works. We assure you that these are temporary and we would be thrilled to welcome you back again in the future.Warm regards from the City of Mozart,

10/10 Excellent

marilou

Stayed 1 night in Jul 2023
Response from Your team at Dorint City-Hotel Salzburg on Jul 18, 2023
Dear Guest,Thank you for taking the time to rate your stay with us. We greatly appreciate your perfect score and are delighted to know that you had a wonderful experience. We look forward to welcoming you back to the Dorint City-Hotel Salzburg in the future.Warm regards from the City of Mozart,

8/10 Good

Edison H

Traveled with family
Hotel was very good and inexpensive. However during our stay the hotel was under renovation. Over all was very nice.
Stayed 3 nights in Jul 2023
Response from Your team at Dorint City-Hotel Salzburg on Jul 18, 2023
Dear Guest,thank you for your review. We appreciate your positive feedback and are delighted to hear that you found our hotel to be good and reasonably priced. We apologize for any inconvenience caused by the ongoing renovations during your stay. We are glad that overall you had a nice experience and we hope to have the opportunity to welcome you back in the future for an even better stay.Warm regards from the City of Mozart,

6/10 Okay

Evan, Lond

Traveled with partner
Liked: Staff & service
The hotel is conveniently located halfway between the station and the old town. The staff is very friendly and helpful but there is renovation work going on so it was a little noisier and messy that I would have liked.
Stayed 2 nights in Jul 2023
Response from Your team at Dorint City-Hotel Salzburg on Jul 18, 2023
Dear Guest,thank you for your feedback. We're glad to hear that you found our staff to be friendly and helpful. We appreciate your understanding regarding the ongoing renovation work, and we apologize for any inconvenience caused. We hope to have the opportunity to welcome you back in the future for an even better experience.Warm regards from the City of Mozart,