Ratings based on 694 Verified Reviews

4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Oxford, UK

Perfect for Airport

Posted Mar 12, 2017
Pros: Proximity to the airport and Wals, friendly staff
I was travelling on business and visiting a company based in Wals, so this hotel was ideally located for me, being just a 10 minute walk from both the airport and the office I was visiting. On check-in, the staff were friendly and helpful, and my room was clean and comfortable and felt quite modern. The breakfast buffet was of a good standard, and again staff were on hand and very helpful. Being located directly next to a supermarket was also convenient as I was there for a week and like to stock up with my own rations! I have no complaints about my stay here.
Comment from Hotel Management
Mar 18, 2017 by Star Inn Salzburg Airport Messe, Hotel Management
Dear Guest, thank you very much for your comment on your recent stay at the Star Inn Hotel Salzburg Airport-Messe. We are delighted to hear that you have enjoyed your stay with us and our service so much. Our hotel is located only 1.5km awey from the airport. The Mc Arthur Glen Designer Outlet Centre is within walking distance from the hotel. A grocery store is just round the corner. We look forward to welcoming you to our hotel again soon! Kind regards from Salzburg, Your Star Inn Team
5 out of 5
by Brian

Well located Airport Hotel

Posted Jan 7, 2017 on Hotels
Overnight stay for early next day flight on the way home from a skiing trip. Hotel was very convenient and reasonably priced. Just a short 10 min walk to airport.
Comment from Hotel Management
Jan 14, 2017 by General Manager, Hotel Management
Dear Brian! Thank you for your feedback on your recent stay at Star Inn Hotel Salzburg Airport-Messe. We are happy that you liked it here. Indeed, our hotel is just a short walk away from the airport. By car it can be reached in just a couple of minutes. We look forward to welcoming you to our hotel again soon! Kind regards, Your Star Inn Team
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 24, 2016 on Hotels
4 out of 5
by Brati Sankar

This traveler left a rating score only Posted Dec 23, 2016 on Hotels
2 out of 5
by A verified traveler from Vermont, USA

Poor attitude of evening staff.

Posted Dec 12, 2016
Woman at reception was curt and bordering on rude both days!! Older gentlemen was somewhat scattered. Don't eat or drink at bar, packaged food. Ugh!!! Breakfast was very good even though we had to pay an additional 26 euro for the two of us each day. The room was noisy especially at 6am when the cleaning crew was setting up cheap accommodations wouldn't stay there again.
Comment from Hotel Management
Jan 4, 2017 by Star Inn Hotel Salzburg Airport Messe, Hotel Management
Dear Star Inn Guests, thank you for taking the time to share your feedback on your stay at our hotel with us. We are sorry to hear that you were not satisfied with our service. We have to admit, we were a bit stressed out on that day, but at no point did we mean to be rude. Please accept our sincere apologies. Yours sincerely, Star Inn Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Convenient and perfect

Posted Oct 16, 2016
Great location to airport, and to all great things to do and see in Berchtesgaden, Germany. They have a 24 hour reception if you need anything, and a 24 hour bar with snacks!
Comment from Hotel Management
Oct 18, 2016 by Star Inn Salzburg Airport Messe, Hotel Management
Dear Star Inn Guest! Thank you for your feedback. We are glad to hear that you were happy with your stay at our hotel. We look forward to welcoming you at our hotel again next time you are in Salzburg! Kind regards, Your Star Inn Team
5 out of 5
by A verified traveler

Posted Sep 25, 2016 on Hotels
Comment from Hotel Management
Jan 1, 2017 by General Manager, Hotel Management
Liebe Star Inn Gäste, vielen Dank für Ihre tolle Bewertung. Es freut uns sehr, dass SIe Ihren AUfenthalt bei uns genossen haben. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Ihr Team von Star Inn Hotel Salzburg Airport-Messe
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Close to the airport

Posted Sep 22, 2016
For an overnight either before or after your flight the hotel is nice and close to the airport. Not much around the area, although we did try a restaurant near the hotel that serves Austrian food. It was recommended by the staff and was very good. Only downfall about the place was our room was too warm for sleeping. We could not adjust the air conditioning to make it cooler. Check it out before sleeping and maybe the staff can adjust it.
3 out of 5
by A verified traveler

Silly tv

Posted Sep 3, 2016 on Hotels
Some idiot set the timer on the tv to turn on in the middle of the night, NOT FUNNY!
Comment from Hotel Management
Sep 19, 2016 by General Manager, Hotel Management
Dear Star Inn Guest, Thank you for taking your time to send us your feedback. We are sorry to hear that you were waken up in the middle of the night by the TV. Thank you for informing us about it. We have already turned the timer on the TV off. We would be happy to welcome you at our hotel again soon. Kind regards from Salzburg, Star Inn Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Camberley UK

Over night stay

Posted Aug 31, 2016
Nothing to report about my stay Bed was good Breakfast was good
Comment from Hotel Management
Sep 19, 2016 by Star Inn , Hotel Management
Dear Star Inn Guest, thank you for your nice feedback. We are glad that you were happy with your stay at our hotel. We look forward to welcoming you at our hotel again soon! Kind regards, Star Inn Team