Ratings based on 1,321 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 5, 2017
Great little hotel! Includes a delicious breakfast! Walking distance to all places. Good location for restaurants and shops! Great amenities! Great staff and good service!
Comment from Hotel Management
Apr 8, 2017 by Simone Ariane - Reception, Hotel Management
Dear Guest - thank you so much for taking the time to write about us. We are delighted that you were happy here. That means a lot to us all. We hope to see you again in the near future and in the meantime, all the best and kindest greetings from Salzburg.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Perfect stay in Salzburg

Posted Apr 4, 2017
Our family of 4 had a very comfortable suite. The hotel location is great! Very close to historic district, shops, restaurants. The breakfast is wonderful!!!
Comment from Hotel Management
Apr 8, 2017 by Simone Ariane - Reception, Hotel Management
Dear Guest - thank you so very much for your Kind words. We are so delighted to hear that you enjoyed your stay. We wish you and your lovely Family all the best. Kindest greetings from Salzburg.
5 out of 5
Recommended
for Couples
by A verified traveler from Canada

Easy walking distance to all tourist attractions

Posted Mar 27, 2017
Pros: Location, comfort, amenities (breakfast, pool, steam room and sauna, massage)
Location: Anything that has to do with Mozart and the history of Salzburg!
Always very relaxing - outstanding breakfasts!! Close to attractions and great shopping, many outstanding restaurants.
Comment from Hotel Management
Mar 28, 2017 by Simone Ariane - Reception, Hotel Management
Dear Guest - thank you for taking the time to comment on us. We are pleased that you enjoyed your stay. And it would be wonderful if you could visit us again. In the meantime, we would like to wish you and your loved ones all the best. Kindest greetings.
4 out of 5
Recommended
for Everyone
by A verified traveler from hp

Nice hotel in a good location

Posted Feb 14, 2017
Enjoyed our stay at this hotel. Very clean great location stuff were very friendly and spoke great English
4 out of 5
by A verified traveler

Clean and well located with friendly staff

Posted Jan 14, 2017 on Hotels
Family suite was quite small and all open plan. No lift to our room and needed to walk quite a distance to reach it. Very helpful staff and free afternoon tea provided in the lobby. Good location in walking distance to the Old Town. Great laundromat a few doors away who had a drop off laundry service for a very reasonable price.
5 out of 5
by Anna

This traveler left a rating score only Posted Dec 30, 2016 on Hotels
2 out of 5
by A verified traveler

Tiny room; good otherwise

Posted Dec 26, 2016
Pros: The location, overall cleanliness and quality of the room, easy access to sights.
Cons: The staff have that bit of Austrian directness and bluntness that is really best kept out the services or hospitality industries.
The room was barely bigger than the bed, though it was clean and had everything I needed. The shower was big enough to fit a person, but it was so tiny there was not enough room to bend down. This was an overall trend in the room, which I would summarize as: "slightly uncomfortable if taller than 6' feet". The room, bathroom and hotel are well kept and in a very convenient location.
4 out of 5
Recommended
for Everyone
by A verified traveler from England

birthday celebration at xmas market

Posted Dec 22, 2016
Pros: It was excellent and it was clean, warm with excellent staff and the food was great.
Cons: Coffee and Tea in the rooms.
Location: excellent location within walking distance from the shops and markets and other site seeing locations.
very enjoyable stay in the beautiful historic city with wonderful buildings and excellent Christmas market. Hotel was lovely, staff were excellent and all the people seemed nice and friendly.
Comment from Hotel Management
Dec 23, 2016 by Simone Ariane - Reception, Hotel Management
Dear Sir - thank you for your kind words. We are pleased that you enjoyed your stay at our Hotel. Regarding your remarks of providing tea/coffee in the rooms, we shall pass these on to the Management. We would like to take this opportunity to wish you a Merry Xmas and a Happy New Year. Kindest greetings from Salzburg.
4 out of 5
by A verified traveler

Posted Dec 2, 2016 on Hotels
The hotel is a 30 minute bus ride from Salzburg Airport which makes it an ideal location for a quick city break, (with buses every 10 minutes). The hotel is also in easy walking distance of the old town (10 minutes), with a good selection of restaurants, and bars nearby. Cultural sties, e.g. the mirabell gardens, Mozart's birth place and the fortress were also in walking distance along with a good selection of shops. The staff are very friendly and helpful and the room was clean, with a large bathroom, lots of clean towels and bathrobes. The hotel itself was very quiet, and it was also in a quiet street so it was a great place for a relaxing break. Complimentary afternoon tea (wide range of teas) with a small piece of cake was very welcome after a long day in the cold. The hotel boasts a pool and spa - the pool is not really big enough to swim in but the sauna and steam room were a great way to relax in the afternoon. It was possible to book a massage but the hotel staff had to ring an external masseuse so only possible if she is available which means you need to plan in advance.
Comment from Hotel Management
Dec 5, 2016 by General Manager, Hotel Management
Dear Guest - thank you very much for your comments. We are really delighted to hear that you enjoyed your stay. We hope to be able to welcome you again in Salzburg in the near future. We would like to take this opportunity to wish you and your loved ones a Merry Xmas and a great New Year. All the best and kindest greetings from Salzburg. Simone Ariane - Reception
4 out of 5
by A verified traveler

Great hotel in a fab location.

Posted Dec 1, 2016 on Hotels
We had a very pleasant stay, the hotel, location, staff & hotel amenities were fabulous.
Comment from Hotel Management
Dec 5, 2016 by General Manager, Hotel Management
Dear Guest. Thank you for your kind words. We are glad that you had a good time in Salzburg. We hope to see you again in the near future and in the meantime, we wish you and your loved ones a Merry Xmas and a wonderful Year 2017. Kindest greetings . Simone Ariane, Reception