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Reviews of Wyndham Grand Salzburg Conference Centre

4 out of 5
Wyndham Grand Salzburg Conference Centre
Fanny Von Lehnert Strasse 7, Salzburg, Salzburg

Reviews

8.0

Very Good

Rating 10 - Excellent. 376 out of 1000 reviews" "
Rating 8 - Good. 360 out of 1000 reviews" "
Rating 6 - Okay. 158 out of 1000 reviews" "
Rating 4 - Poor. 78 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Carlos

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Very disappointed! We mistaking left behind 2 bags of things that we had purchased. As soon as I realized I reached out to the hotel and they said that nothing was left behind! We didn't take it with us I am positive they were left behind! So either the maid services kept the bags quietly or they were careless and disposed without checking! It was super hard to get a definite answer as the guy that continued to answer the phone was a trainee and was confused! Not to mention that the language barrier was also an issue! Super disappointed!!! BTW, our bathroom had no body or shampoo... I requested it and never got addressed!!!!
Stayed 2 nights in Mar 2024
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Apr 4, 2024
Dear Carlos,Thank you for taking the time to share your feedback.We are pleased to hear that you found the condition of our hotel to meet your expectations. However, it deeply saddens us to learn of the challenges you encountered regarding the items you believe were left behind. While our hotel team is trained to handle lost and found items with the utmost care and honesty, we regret any distress this situation may have caused you. We are committed to providing superior service and it concerns us that you experienced a communication difficulty; please rest assured that we aim to support all our guests effectively, regardless of language differences. We have also noted your comments about the lack of bathroom toiletries and apologize for this oversight. Our standard is to ensure all amenities are well-stocked and ready for our guests' use. Your feedback is invaluable in helping us to improve our guest experience and we genuinely hope you felt welcomed and valued during your stay aside from the issues mentioned.We look forward to welcoming you again. Best regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre

10/10 Excellent

Rick

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Apr 4, 2024
Dear Rick,Thank you for this positive review of your stay.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you again soon.Best wishes,Ihr Team vom Wyndham Grand Salzburg Conference Centre

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
A great stay
Stayed 1 night in Mar 2024
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Apr 4, 2024
Dear Ashley,Thank you for such a positive review of your stay.We are delighted to hear that our commitment to maintaining exemplary standards of cleanliness met your expectations and that the condition of our hotel added to the enjoyment of your stay. It is truly rewarding to know that the service provided by our dedicated team resonated so well with you. Our staff takes great pride in offering a welcoming and attentive experience to all our guests.We hope to see you again on a future visit.Kind regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre

8/10 Good

Karen, Bangalore

Stayed 1 night in Sep 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Mar 21, 2024
Sehr geehrte Karen,vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung über unser Hotel zu schreiben.Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Hoffentlich entscheiden Sie sich auch bei Ihrem nächsten Aufenthalt in Salzburg wieder für uns.Herzliche Grüße,Ihr Team vom Wyndham Grand Salzburg Conference Centre

6/10 Okay

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Feb 8, 2024
Liebe Cameron,vielen Dank für Ihr Feedback.Wir bedauern zu lesen, dass Sie Ihren Aufenthalt bei uns nicht vollständig geniessen konnten und wir möchten uns für eventuelle Unannehmlichkeiten entschuldigen.Wir würden uns sehr freuen, Sie auch in Zukunft wieder als Gast bei uns begrüßen zu dürfen.Freundliche Grüße,Ihr Team vom Wyndham Grand Salzburg Conference Centre

6/10 Okay

klas

Stayed 2 nights in Jan 2024
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Jan 15, 2024
Dear Klas,Thank you for taking the time to share your opinion with us regarding your stay.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to welcome you back. Best wishes,Ihr Team vom Wyndham Grand Salzburg Conference Centre

8/10 Good

RONALD MARK

Stayed 1 night in Jan 2024
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Jan 6, 2024
Sehr geehrter Ronald,vielen Dank für Ihre positive Bewertung.Es freut uns zu lesen, dass Sie Ihre Zeit in unserem Hotel genossen haben und besonders unser Angebot als besonders positiv hervorheben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,Ihr Team vom Wyndham Grand Salzburg Conference Centre

6/10 Okay

Florin

Stayed 5 nights in Dec 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Jan 7, 2024
Dear Florin, Thank you for your review.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We look forward to having the opportunity to welcome you back in the future. Best wishes,Ihr Team vom Wyndham Grand Salzburg Conference Centre

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice place!
Stayed 1 night in Dec 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Dec 30, 2023
Dear Timothy, Thank you for taking the time to share your feedback.We are delighted to hear that you appreciated our service, and we take pride in our team's commitment to ensuring exceptional guest experiences. It is gratifying to know that our efforts resonated so strongly with you. However, we notice your remarks regarding room amenities, and while we understand that preferences vary, we are proud to offer features such as soundproof windows, a comfortable sitting area, and complimentary WiFi to enhance our guests' stays. We are always looking for ways to improve and appreciate your feedback.We hope to provide you with a more enjoyable stay in the future.Kind regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Salzburg stay.
Very nice hotel, with great amenities, very close to central train station and a shopping mall.
Stayed 3 nights in Dec 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Dec 14, 2023
Dear Alice,Thanks for this kind review.We're delighted to hear that you appreciated the hotel's proximity to the central train station and nearby shopping mall, allowing for convenient access to local amenities. It's gratifying to know that our services met your expectations, and we're thrilled that you found comfort in your room. Your kind words about our amenities underscore our commitment to providing a memorable experience. While we note your ratings on room cleanliness and hotel condition, we consistently strive to maintain high standards and your feedback is valuable in guiding our efforts.We all look forward to welcoming you back in the future.Kind regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay; upgraded for free. Pool was too cool, even for a daily lap swimmer.
Stayed 1 night in Nov 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Nov 30, 2023
Dear Timothy,Thank you for this kind review.We're thrilled you enjoyed the complimentary upgrade and hope it added to the comfort of your stay. Our team is proud of the hotel's cleanliness, condition, and service, and we're glad these aspects met your expectations. We regret to hear that the temperature of our indoor pool did not meet your preferences for lap swimming. Rest assured, we maintain our pool with careful attention to ensure a pleasant and relaxing environment for all our guests.We are grateful for your positive remarks on the room amenities, and we continuously strive to provide the highest standard of facilities for our guests.We hope to see you again soon for another enjoyable experience.Best wishes,Ihr Team vom Wyndham Grand Salzburg Conference Centre

4/10 Poor

Michael

Business traveler
Disliked: Staff & service, property conditions & facilities
The Wellness-Rooms are horrible ...
Stayed 2 nights in Nov 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Nov 28, 2023
Dear Michael,Thank you for taking the time to share your feedback.We are truly sorry to hear that your experience with our Wellness Rooms did not meet your expectations. Our hotel is committed to providing high-quality amenities, and while we offer rooms designed with modern elegance and comfort, including soundproof windows and air-conditioning, it seems we have fallen short in this instance. We value your input and will look into the concerns you've raised to ensure our standards are consistently met.We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Kind regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre

10/10 Excellent

Sanjay

Stayed 2 nights in Nov 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Nov 11, 2023
Sehr geehrter Sanjay,vielen Dank für Ihren positiven Kommentar!Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Wir hoffen, Sie hatten eine angenehme Zeit in und würden uns freuen, Sie in Zukunft wieder bei uns begrüßen zu dürfen!Ihr Team vom Wyndham Grand Salzburg Conference Centre

10/10 Excellent

Nicolas, Ciudad Autonoma de Buenos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, next to train station
Stayed 1 night in Nov 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Nov 6, 2023
Dear Nicolas,Thank you for taking the time to share your feedback.We are delighted to hear that you appreciated our convenient location near the train station and found our hotel to be in excellent condition. Our team takes great pride in providing top-notch service to our guests, and we are glad that you experienced this during your stay.Regarding the room amenities, we understand that they may not have met your expectations entirely. However, we are pleased to offer a variety of room types with different amenities to cater to the diverse needs of our guests. We hope that you were able to make use of the electric kettle, ironing facilities, and free WiFi available in your room.We look forward to welcoming you back again in the future. Best wishes,Ihr Team vom Wyndham Grand Salzburg Conference Centre

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Oct 15, 2023
Dear Wendy, Thank you so much for these kind comments about your stay.We are delighted to hear that you appreciated the cleanliness of the room, the condition of the hotel, and the excellent service provided by our staff. Our team works diligently to maintain a high standard of cleanliness and service, and it is always rewarding to receive such positive feedback from our guests.We all look forward to welcoming you back in the future.Kind regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre

10/10 Excellent

Jourdain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Oct 10, 2023
Dear Jourdain,Please accept our sincere thanks for this kind feedback.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to seeing you again on your next visit.Best wishes,Ihr Team vom Wyndham Grand Salzburg Conference Centre

10/10 Excellent

Maria, Houston

Stayed 1 night in Sep 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Oct 18, 2023
Dear Maria,Thank you for positively reviewing your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future visit.Kind regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre

8/10 Good

Neil

Traveled with partner
Liked: Staff & service, amenities
Hotel is fine but the area next to the hotel is a demolition site. Very dusty.
Stayed 3 nights in Sep 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Sep 23, 2023
Dear Neil, Thank you for your feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.However, we regret that you felt our location was not exactly what you were looking for, our team are on hand for any advice on local attractions and directions to where you might like to visit.We hope to welcome you back in the future. Best wishes,Ihr Team vom Wyndham Grand Salzburg Conference Centre

4/10 Poor

Attila

Stayed 1 night in Sep 2023
Response from Ihr Team vom Wyndham Grand Salzburg on Sep 11, 2023
Dear Attila,Thank you for taking the time to share your review.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.Kind regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre

8/10 Good

JF

Stayed 1 night in Aug 2023
Response from Ihr Team vom Wyndham Grand Salzburg on Aug 28, 2023
Dear Guest,Thank you for this positive review.We are pleased that we were able to meet your expectations.We look forward to seeing you in the future.Kind regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre

8/10 Good

Nikhil

Good property. High price for surrounding. location not that great. rooms were great. bathrooms cd be better.
Stayed 2 nights in Aug 2023
Response from Ihr Team vom Wyndham Grand Salzburg on Aug 21, 2023
Dear Nikhil. Thank you for taking the time to review your recent stay.We are glad to hear that you appreciated our well-appointed rooms. Our aim is to provide a comfortable and enjoyable stay for all our guests. However, we are sorry to hear that you found the location not to your liking. Our hotel is situated in central Salzburg, close to corporate headquarters and various tourist attractions, making it an ideal retreat for both business and leisure travelers. We understand that preferences may vary, and we hope that our other amenities and services made up for any inconvenience caused by the location.Regarding the bathrooms, we appreciate your feedback and will take it into consideration for as we strive to match all our guests' expectations. Our hotel offers a range of room categories, each with different features and amenities, to cater to the diverse needs of our guests.We hope to welcome you back. Best wishes,Ihr Team vom Wyndham Grand Salzburg Conference Centre

4/10 Poor

Jaydeep

Traveled with family
Disliked: Amenities, property conditions & facilities
This place does not deserve to have "Grand" in its name. Although very close to the train station, and thus convenient to get to, it had a tired feel and showed no soul. The place looked deserted with limited staff and dining options. The cleaning crew was off to holiday and didn't even make-up our rooms while we were out for the day. Somebody even flipped our "Please make our room" sign to "Do not disturb", which really ticked us off. The building next door was being demolished so the whole area had an apocalyptic feel. Definitely not worth the nightly price.
Stayed 2 nights in Aug 2023
Response from Ihr Team vom Wyndham Grand Salzburg on Aug 14, 2023
Dear Jayde,Thank you for your feedback,While we are glad that you found our location convenient, we are sorry that your recent stay at our hotel didn't meet all your expectations.We are also very sorry to hear that you were inconvenienced by the work going on at the hotel. We have communicated this information on our booking platforms and have made alterations to our service to try our best to make our guests as comfortable as possible. We hope to see you again in the future. Kind regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre

10/10 Excellent

Esfandiar

Stayed 1 night in Aug 2023
Response from Ihr Team vom Wyndham Grand Salzburg on Aug 28, 2023
Dear Guest,Thank you for taking the time to let us know your opinion of your recent stay.We are pleased that we were able to meet your expectations.We all look forward to seeing you again in the future. Best regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre

6/10 Okay

Weiwen

Stayed 2 nights in Jul 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Aug 7, 2023
Dear Guest,Thank you for your candid review.We are delighted to hear that you enjoyed your stay at our hotel. It is wonderful to know that our central location was convenient for you, providing easy access to both corporate headquarters and the beautiful Alps. Our team works hard to ensure a comfortable and memorable experience for our guests, and we are glad that our modern design and facilities met your expectations.We apologize for any inconvenience you may have experienced during your stay. Please rest assured that we take all feedback seriously and will use your comments to improve our services and facilities. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.We would love to have you return for another pleasant stay.Best regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre

10/10 Excellent

Chris

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice if you want to be never transport hub. Staff were friendly and welcoming. Spacious rooms, shower left more to be desired but other than that a really pleasant stay.
Stayed 2 nights in Jul 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Aug 1, 2023
Dear Chris,We'd like to thank you for taking the time to review your experience.We are delighted to hear that you found our location convenient and appreciated our friendly and welcoming staff. It's great to know that you enjoyed the spacious rooms during your stay. However, we regret to hear that the shower did not meet your expectations. Our team is always available to address any concerns and ensure a comfortable stay for our guests. We will take your feedback into consideration for future improvements.It would be a pleasure to welcome you again. Best regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre

8/10 Good

Merwin

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to train station.
Stayed 3 nights in Jul 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Jul 31, 2023
Dear Erwin,Thank you for taking the time to share your opinion with us.We are pleased you had a good experience and are glad our convenient location helped you make the most of your time with us.We look forward to welcoming you again soon.Best wishes,Ihr Team vom Wyndham Grand Salzburg Conference Centre

4/10 Poor

Iditt

Stayed 1 night in Jul 2023
Response from Ihr Team vom Wyndham Grand Salzburg on Aug 16, 2023
Dear Guest,Thank you for taking the time to provide this feedback.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to welcome you back on future occasions. Best regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great beds and pool, service was variable
We expected a high-end hotel. The hotel was fine in many ways. The front desk spoke many languages and answered all questions thoroughly. The room was OK. The water kettle still had water in it from the last guest. The bed and pillows were extremely comfortable and the room was otherwise clean. Our daughter and her family were in the second room. They had only a little soap in one dispenser and the second dispenser (in the shower) was completely empty. They put the empty container on the bathroom floor to flag to housekeeping that it was empty. Housekeeping took the empty one but didn’t put a new one its place. We called the front desk to request one and after twenty minutes of the phone ringing without answer, went drown to request it in person. An immediate response was promised. We were there for two more days and never received it so I bought soap for them to use. The pool and workout and general area were exceptionally clean and enjoyable. I would stay at this hotel again, but just pay attention and take early action if anything needs attention.
Stayed 3 nights in Jul 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Jul 27, 2023
Dear Guest, Thank you for the time you have taken to write a review.We are glad to hear that you found our beds and pillows extremely comfortable, and that you enjoyed our clean pool and workout area. Our multilingual front desk staff is always happy to assist with any questions or concerns. However, we apologize for the inconvenience you faced regarding the toiletries in your daughter's room. We understand that this should have been promptly addressed, and we will ensure that our housekeeping team is more attentive to such details in the future. We appreciate your feedback and will use it to improve our services.We hope to welcome you back. Best wishes,Ihr Team vom Wyndham Grand Salzburg Conference Centre

8/10 Good

Mui LI Emily

Stayed 2 nights in Jul 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Jul 17, 2023
Dear Mui Li,Thank you for this kind feedback concerning your visit.We are pleased that we were able to meet your expectations.We hope to see you again soon, Kind regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre

10/10 Excellent

Tapio Juhani

Stayed 3 nights in Jul 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Jul 17, 2023
Dear Tapio Juhani,Thank you for such a positive review of your stay.We are pleased that we were able to meet your expectations.We look forward to seeing you again on another occasion.Best wishes,Ihr Team vom Wyndham Grand Salzburg Conference Centre

10/10 Excellent

Shirish

Stayed 2 nights in Jul 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Jul 17, 2023
Dear Shirish,Thank you for such a positive review.We are pleased that we were able to meet your expectations.We look forward to seeing you on your next visit.Kind regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre

6/10 Okay

Johanne

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Older style hotel which is in need of repairs: mild in bathroom, stains on carpet, musty smell. Also there is major construction around the hotel because they are tearing down a building. Personnel and service were excellent but I did not enjoy hearing construction and the room. Not enough outlets to recharge devices.
Stayed 2 nights in Jul 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Jul 13, 2023
Dear Guest,Thank you for taking the time to share your review.We are delighted to hear that you found our personnel and service to be excellent. Our team strives to provide superior service to all our guests. However, we are concerned about the issues you mentioned regarding the room condition and construction noise. We assure you that we maintain high standards of cleanliness and maintenance, and we will investigate the issues you raised to ensure they are addressed promptly. As for the construction, we understand that it can be disruptive, and we apologize for any inconvenience it may have caused during your stay. We would like to inform you that our rooms are equipped with soundproof windows to minimize external noise, and we also offer rooms on higher floors for a quieter experience.It would be a pleasure to welcome you again. Kindest regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre

8/10 Good

David

Traveled with family
Liked: Cleanliness, property conditions & facilities
There was a lot of construction around, made getting to it hard. Bathroom was rough, room was nice.
Stayed 2 nights in Jun 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Jul 5, 2023
Dear David,Thank you for commenting on your stay.We are glad to hear that you found our rooms to be nice. Our modern design and comfortable amenities aim to provide a pleasant stay for our guests. However, we apologize for the inconvenience caused by the construction around the hotel. We understand that it may have made access to the hotel more difficult, but we assure you that this is a temporary situation as the area continues to develop. We also acknowledge your concerns about the bathroom and will take your feedback into consideration for improvements.We hope to have the opportunity to welcome you back.With very best wishes,Ihr Team vom Wyndham Grand Salzburg Conference Centre

4/10 Poor

Andy, Brea

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is just a name with motel quality. The first assigned room has a bad pet odor with the second one not any better, but decide not to change it to avoid hard-to-please guests. The pillow is one for each guest instead of at least two. A friend’s room has a mini refrigerator with mine not included. The shampoo runs out. With traveling from and to Venice, Italy, and Vienna, Austria by train, the property provides a good location. There are two supermarkets available with Avis Car Rental in under two to three minutes. Having a rental car provides great out-of-town travel with a stop by a local beer garden managed by monks/ church.
Stayed 2 nights in Jun 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Jul 5, 2023
Dear Andy.Thank you for leaving us this review of your recent stay.We are glad to hear that you found our location convenient for your travels, with easy access to supermarkets and car rental services. It's great to know that you were able to explore the beautiful surroundings and enjoy a visit to a local beer garden. However, we apologize for the inconvenience you faced regarding the room odor and the inconsistency in amenities. Our hotel offers different room categories, and some of them come with a refrigerator. For future stays, you may consider booking a room with this feature. As for the pillows, we do provide extra pillows upon request at the reception. We appreciate your feedback on the toiletries, and we will ensure that our housekeeping team is more attentive to replenishing them.We look forward to welcoming you again. Best regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre

8/10 Good

Karin

Stayed 3 nights in Jun 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Jul 2, 2023
Dear Karin,Thank you for taking the time to let us know your opinion of your recent stay.We are pleased that we were able to meet your expectations.We hope that you will return on another occasion. Best wishes,Ihr Team vom Wyndham Grand Salzburg Conference Centre

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location good parking clean rooms
Stayed 6 nights in Jun 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Jun 30, 2023
Dear Michael,Our sincerest thanks for this positive review of your stay at our hotel.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It's a pleasure to know that you found our location convenient.We look forward to the pleasure of welcoming you back on many more occasions in the future. Best regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre

10/10 Excellent

Elvira

Stayed 1 night in Jun 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Jun 30, 2023
Dear Elvira,Thank you for your kind review.We are pleased that we were able to meet your expectations.We hope to see you again soon.Kind regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre

10/10 Excellent

Nga Yin

Stayed 3 nights in Jun 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Jul 18, 2023
Dear Nga Yin, Thank you for this positive review of your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre

4/10 Poor

George

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Zero hygiene, no room service, very bad smell in the room
Stayed 2 nights in Jun 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Jun 26, 2023
Dear George,Thank you for taking the time to share your review.We regret that your recent stay did not entirely meet your expectations, and apologise for any inconvenience. We value all feedback from our guests and we would appreciate more details to help us to improve our services.We hope that you will allow us the opportunity of providing you with an improved stay in the future. Best regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Needed a hotel near the train station - this place was excellent and the sauna, pool & gym were an added bonus.
Stayed 2 nights in Jun 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Jun 26, 2023
Dear Michael,Thank you for this high rating.We are glad that you enjoyed your stay with us and that you found our location was ideal for your requirements.We look forward to seeing you again.Best wishes,Ihr Team vom Wyndham Grand Salzburg Conference Centre

8/10 Good

Lynda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location and limited transportation options. Great staff. But we requested rooms with two twin beds since we are sisters and they “upgraded” us to a king bed which was not helpful.
Stayed 1 night in Jun 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Jun 26, 2023
Dear Lynda, Thank you for taking the time to share your review.Your satisfaction is of the utmost importance to us, so it is rewarding to know you had such a nice experience. We are very sorry if the beds did not meet your expectations; we would have been happy to help find a solution during your stay.The whole team hope that we may see you again in the future. Kind regards,Ihr Team vom Wyndham Grand Salzburg Conference Centre

8/10 Good

Ming-Hsiun

Stayed 4 nights in Jun 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Jun 26, 2023
Dear Guest,Thank you for such a positive review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back again in the future. Best wishes,Ihr Team vom Wyndham Grand Salzburg Conference Centre

6/10 Okay

Thomas, Conestogo

Stayed 2 nights in Jun 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Jul 10, 2023
Dear Thomas,We appreciate the time you took to provide this feedback.We would have liked to have met all your requirements.However, we would love to know what would have made your stay even better.We hope to welcome you back. Best wishes,Ihr Team vom Wyndham Grand Salzburg Conference Centre

10/10 Excellent

Jin

Stayed 1 night in Jun 2023

8/10 Good

Michael

Stayed 1 night in Jun 2023
Response from Ihr Team vom Wyndham Grand Salzburg Conference Cen on Jun 21, 2023
Dear Michael,Our sincerest thanks for this positive review of your stay at our hotel.We are pleased that we were able to meet your expectations.We look forward to seeing you again in the future.Best wishes,Ihr Team vom Wyndham Grand Salzburg Conference Centre

8/10 Good

Jorelyn

Traveled with family
Convenient being close to the train station but limited amenities provided to guests.
Stayed 1 night in Jun 2023
Response from Roland Mittermair, General Manager on Jun 29, 2023
Dear Jorelyn,Our priority is delighted guests who fully enjoy their stay with us. Of course, we are particularly pleased to receive such positive feedback as yours. The location of the hotel is very useful that shopping center is near both the train station and the transport links. The walk to Altstadt is short and pleasant. On the way you get many beautiful impressions of Salzburg. We would be very happy to welcome you again soon in Salzburg. Kind regards, Roland Mittermair, General Manager

6/10 Okay

Kirk

Stayed 1 night in May 2023
Response from Roland Mittermair, General Manager on May 24, 2023
Dear Kirk,Thank you for your application. I would like to take this opportunity to thank you very much for your visit to the Wyndham Grand Salzburg Conference Center and I hope you had a pleasant journey home. We would be very happy to welcome you again soon in Salzburg. Kind regards, Roland Mittermair, General Manager

6/10 Okay

Heather

Stayed 1 night in May 2023
Response from Roland Mittermair, General Manager on May 16, 2023
Lieber Heather,wir bedanken uns recht herzlich für ihre Bewertung. Es freut uns sehr, dass Sie zufrieden waren und einen schönen Aufenthalt in unserem Haus hatten. Es wäre schön Sie bald wieder bei uns begrüßen zu dürfen. Liebe Grüße, Roland Mittermair, General Manager

10/10 Excellent

Eli, Cupertino

Stayed 1 night in May 2023
Response from Roland Mittermair, General Manager on Jun 2, 2023
Lieber Eli,vielen Dank für Ihre Bewertung. Es freut uns sehr, dass Sie einen schönen Aufenthalt in unserem Hotel hatten und mit unserem Service zufrieden waren. Wir würden uns sehr freuen Sie bald wieder bei uns begrüßen zu dürfen. Liebe Grüße, Roland Mittermair, General Manager

8/10 Good

Amarjit

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel is located near the train station but is not really near the old town which is a much better location. We had a drink at the bar one night only to find that there was only 1 person behind the bar and the service was very slow although the person tried his best there was just too much to do for one person? Poor service and poor managment to allow this to happen.
Stayed 2 nights in May 2023
Response from Roland Mittermair, General Manager on May 15, 2023
Dear Amarjit,Thanks for your review. I am very sorry that you were disappointed with your stay at the bar. I sincerely apologize for your unfortunate experience. Despite all this, I really hope that you will consider visiting us again soon so that we have the opportunity to demonstrate the level of service that you expect and deserve. Should you come to Salzburg again, we would be happy to make another booking for you! Kind regards, Roland Mittermair, General Manager