Signature Chalet, 1 Bedroom, Private Pool, Pool View | Free WiFi, bed sheets

Reviews of Chalet Tropical Bio Hotel

3.5 out of 5
Chalet Tropical Bio Hotel
Calle Chalet Tropical, Road to La Playita, Las Galeras, Samana

Reviews

9.4

Exceptional

Rating 10 - Excellent. 82 out of 113 reviews" "
Rating 8 - Good. 24 out of 113 reviews" "
Rating 6 - Okay. 3 out of 113 reviews" "
Rating 4 - Poor. 4 out of 113 reviews" "
Rating 2 - Terrible. 0 out of 113 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cesarina

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back again!! Love it!!!
Stayed 1 night in Mar 2024
Response from Charlyne on Mar 23, 2024
We're thrilled to hear you enjoyed your stay with us! We can't wait to welcome you back again soon. Thank you for choosing our hotel!

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es hermoso 😍😍😍 acojedor nuestra bella Charlyne es súper atenta. Todo el personal te trata con respecto y muy amables. Desde la dueña hasta el que limpia es un trato único. Volveremos pronto.
Stayed 1 night in Jan 2024

8/10 Good

Jeff

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time staying here. We love it, for the peacefulness, and for the attentiveness of the owner and staff. We did have a few issues with water in our villa, but because of recent rains and flooding, it really wasn’t a big deal and when our water went out, we simply informed the staff and they took care of it. Some of the things in the kitchen area could be replaced. The greka was broken so it overflowed every time we made coffee, one of the drawers with all of the utensils was missing a handle, and the toaster oven was broken, but these were minor inconveniences to cooking. It will not deter us from continuing to return yearly. Everything else was perfect. This was the first time we stayed in the bigger villa and we brought friends. We had plenty of space for everyone and it was wonderfully fun and relaxing. They are currently building an on-site restaurant and large pool area in the front of the property so it will be even more beautiful and we are excited to return to see the improvements.
Stayed 2 nights in Nov 2023

8/10 Good

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family villa was gorgeous and well put together with its own pool. For some reason we did end up loosing power “region wide” which the hotel has no fault over for nearly 8 hrs. Pretty much all night. The wooden villa was not as hot compared to the brick one I heard about. Regardless, the very next morning I met the owner to which he treated us two complimentary breakfast which was very polite of him to do. He was there since the day prior which does show he cares for his clients and property which is also very well kept. Regardless of the power issue my family and I felt safe and secure and did not have any other issues.
Stayed 1 night in Oct 2023

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy confortable, bungalows con su "jacuzzi" privado, con decoracion en madera...el tiene nevera, estufa, y un pequeño horno...
Stayed 1 night in Sep 2023

10/10 Excellent

Betsi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, clean, they have cat very friendly in the property. The place feels very private and we really enjoy our stay, thank you.
Stayed 3 nights in Sep 2023

10/10 Excellent

Andry

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What you see is what you get. The pics are a true image of the property. Attended by the owners. If you want quiet, reserved, clean you can't go wrong here
Stayed 4 nights in Jun 2023

8/10 Good

Annette

Traveled with family and small children
Liked: Cleanliness, staff & service
The hotel is beautiful, excellent concept and the little chalets with their private pools, private garden with hammocks are a great convenience if you are looking for a serene, relaxing stay in a green - environmentally friendly location. However, as great as our experience was and the beautiful property, there a few areas of improvement that ownership should take into consideration: 1- Bathroom privacy: the current design - layout doesn’t not allow for much privacy while showering. Anyone using the stairs or standing on the second floor has a clear view of anyone showering. 2- Mosquitoes: given the property is surrounded by beautiful greenery, there is a lot of mosquitoes on the premises and inside the chalets. Ownership should consider daily fumigation to mitigate the abundance of mosquitoes which can make a great experience a miserable one for those of us allergic to mosquitoes. Other than these two items, I highly recommend the hotel and would welcome everyone to try it. I would definitely return.
Stayed 2 nights in Jul 2023

10/10 Excellent

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Sarah

Stayed 2 nights in May 2023

10/10 Excellent

CEAUSU

Stayed 1 night in Mar 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rustic chalet had air-conditioning and hot water, as well as a sense of being natural cottage. The food was very good and the chef pretty much cooked. Whatever you wanted to enjoy & service was right on. Surrounded by vegetational flowers and plants it was t with a pool and a running cascade. It was all totally private I only wish that the private rock pool in front of the chalet and heated water. I’m sure that’s not a problem in the summer months.
Stayed 3 nights in Feb 2023

8/10 Good

Reyna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, love it, but couldn’t stay long it was all sold out 😩
Stayed 1 night in Dec 2022

10/10 Excellent

Abrahan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Un lugar excelente para pasar en familias.

8/10 Good

Edna

Stayed 1 night in Sep 2022

10/10 Excellent

Clara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families, private pool, beautiful garden, and lovely cats
Stayed 1 night in Jul 2022

4/10 Poor

Albania

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Este hotel no tiene las amenidades que ofrecen el linea. El area es muy descuidada y no hay restaurantes cerca. No regresaría por este precio pensé que recibiría más atenciones y por lo menos que estubiera limpio. Las sabanas y toallas estaban sucias y mal olientes
Stayed 1 night in Jul 2022

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved this property and our three teenagers are already asking when we can return. That is amazing considering the lodge we stayed in did not have a TV! There was a little mix-up when we checked-in and were taken to the wrong lodge, but considering we arrived earlier than expected, it was no big deal and fixed. There was a small issue with the water going out (due to construction outside the facility) but by the time we returned from the beach it was fixed. The owner herself came to explain and she was just so apologetic. We brought some of our own food because there was a small fridge and gas burner plate. No oven. One of the burners didn’t work, but we were easily able to make do with one. The kitchen area had all the basics, so just bring hot pads and paper towels. There was no blender to make frozen treats, but we asked for one and they brought it right over. We ordered dinner one night: fried fish, shrimp, pasta and all of the dishes were beautiful and delicious. We loved having our own little dipping pool and we felt like we were in our own little tropical secluded paradise. The l bungalow itself was so pretty. We ate every meal on the big porch table and even our kids hung out in the hammocks and talked and listened to music. Just remember to pack bug spray because there are mosquitos! The beach is about a 10-minute walk away and it is breathtakingly beautiful. Very peaceful and little to no waves so we just floated around. Did not want to leave.
Stayed 2 nights in Jul 2022

4/10 Poor

Rivelino

Stayed 2 nights in Jul 2022

8/10 Good

emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an amazing ambiance
Stayed 3 nights in Jun 2022

4/10 Poor

walter

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Please is ok but no like what you see in pictures. The hole room smelled like pee and one staff member was not friendly.
Stayed 2 nights in Aug 2021

10/10 Excellent

Yubeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

patrick, Princeton

Stayed 1 night in Dec 2021

10/10 Excellent

Erick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, my husband and I absolutely loved
Stayed 5 nights in Nov 2021

10/10 Excellent

Remis, CARROLLTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waterfall at the private pools
Stayed 1 night in Sep 2021

10/10 Excellent

Helen

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We definitely recommend this place. Beautiful place to stay and relax
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is ment to help you unwind, and disconnect from everything. Very unique, small, quiet, perfect.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2020

10/10 Excellent

natanaelfrias, charlotte nc

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
peaceful-quite-clean-great staff and overall an amazing place
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

10/10 Excellent

Danny, New Jersey

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect niceeeeeeeeeeeeeeeeeeeeee i love ittttttttttt its beautiful place and quiet
Stayed 1 night in Feb 2020

10/10 Excellent

Jose, Santo Domingo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chalet Tropical Village went above and beyond to meet the expectations. This cute little establishment has all one needs. Super friendly staff, an uber clean chalet as well as its five star organic architecture drew an excellent impression that we couldn’t have enough of it! Thank you to the whole team for enabling a lovely vacation.
Stayed 3 nights in Jan 2020

6/10 Okay

Minji Francis

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Nov 2019

10/10 Excellent

Enmanuel, New York, NY

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I like that is was a very private and pretty cabin, with everything you need to stay in such as a bathroom, kitchen, food processor, blender, coffee machine, hot water fully packed house, they offer really nice and cheap breakfast which they deliver with a beautiful presentation at the time you ask them to the day before. I did not like that the first room I stayed with my girlfriend was small and had a shared bathroom which had leaks that wasn't pleasant. We then were changed to an entire cabin just for us by the owner who is a very nice lady. We were really happy to be there and didn't want to leave.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No restaurant available, the toilets flushing systems was not functioning
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
This property is unique with a tropical theme. The staff was very friendly. We ordered breakfast every day and it was delicious. Beds were pretty comfy compared to other places in the DR. Good location; close to playita beach and restaurants. Safe and quiet. Downsides were we had stayed here before and breakfast was included but this time was not. Also, AC broke the second night and was not repaired but they gave us a fan to use. Definitely bring bug spray!
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
We loved staying here! I felt very relaxed and enjoyed waking up and walking around the space. Breakfast was outstanding! The environment, the detailed touch and the space were very unique-you can tell the owner really put thought into it. Thank you! I just wished we had shampoo in the bathroom. Also, our net was broken so we had an incident of a giant bug flying in the room and on my boyfriend's neck.. So maybe fix the nets for the future. :)
Stayed 3 nights in Feb 2019
Response from Sarah on Mar 3, 2019
dear guest, I'm really sorry for the inconvenient you had with that net! ... I've realized when you left that our maintenance service forgot to repair when I told them ... so my deepest apologizes for that inconvenient. For the soap, I double thank you for your note (I thought the one that we set was enough ... ) because I'll organize something different, even for some bedrooms which have a shared bathroom. Looking forwards to have chance to host you in a future, kindly

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This chalet is a beautiful place. I would recommend this to everyone.
Stayed 1 night in Nov 2018
Response from Sarah on Dec 12, 2018
Thank you so much! We were proud that you chose us to enjoy Las Galeras, and your review makes us feel even more grateful and happy. Many thanks again from all of us!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet place near gorgeous beaches
Stayed 3 nights in Nov 2018
Response from Sarah on Dec 12, 2018
Thank you so much for this review, I'm really glad you could have "a-bite" of our little corner of tropical paradise!

10/10 Excellent

Brandon, Herriman, UT USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Way better than an All Inclusive Resort
This place was far better than an all inclusive resort we stayed in one day of our trip in La Romana! Chalet Tropical is in a beautiful and safe feeling area of North DR... away from the rat race of tourist, Vendors etc. A beautiful peaceful semi secluded beach was really close to walk too. They provide a wonderful breakfast and have an excellent cook on staff for dinner if you would like as well. It is beautiful, peaceful, and the staff was wonderful and friendly. The Chalet's are awesome! I recommend it to anyone who wants to have an awesome experience.
Stayed 3 nights in May 2018
Response from Sarah on May 16, 2018
Thank you dear Brandon, it has been our true pleasure having you with us... many thanks again for choosing us!

8/10 Good

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort