Ratings based on 56 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
by A verified traveler from New York
Old hotel that needs a makeover!Posted Aug 17, 2015
I was actually expecting more from this resort. Some aspects of the resort were really nice, but it was lacking in others. The check in was slow and unorganized. The restaurant staff was lacking in customer service. One of the bartenders on the pool bar was rude. The facility needs a makeover. The beach was breathtaking! The setting is beautiful, but I will not be returning to this resort. I have very high standards.
for Everyoneby A verified traveler
Nice hotel.. Beautiful views!Posted Aug 9, 2015
Nice hotel with great vienes and awesome staff!! Whole family had a great time! More than what I had expected for the price. Management just needs to invest in the small details to make a better impression for guest..
by A verified traveler
Posted Jul 8, 2015
Food was mediocre. A la carte restaurant was empty but still said that they had ran out of two of the dishes I ordered.
for Couplesby Josefina from Santo domingo
Muy buenoPosted May 26, 2015 on Hotels
for Couplesby A verified traveler
don't ever stay herePosted May 15, 2015 on Hotels
Immediately after we arrived water started pouring out of the bathroom ceiling. The maintenance guy took an hour to come and they wouldn't change our room until after he evaluated the proBlem. the maintenance guy came and ripped the entire ceiling of the bathroom, told us that the air conditioner was the problem and said they would not give us a new room. They expected us to stay in the room through the repairs. I went to the front desk and made them give us a new room because my husband was extremely sick and needed a functioning bathroom and they did. The next room had the same problems with the air condition which broke, and they never fixed it and again refused to change our rooms. You could not pay me to stay there again
for Business Travelersby A verified traveler
No lo recomiendoPosted May 11, 2015 on Hotels
muy malo no lo recomiendo pesimo servicio, habitaciones sin aire condicionado y como broche de oro intetentaron cobrarme el doble de lo estimado.
by A verified traveler from New York
Stay Away!Posted Feb 19, 2015
If you want to be treated like a lower class citizen this is the place to go! Service was non existent. Staff was rude and not helpful at all. Felt like they were doing us a favor by doing their job. Had to pay for everything including calling a cab to get to the airport. It was good if your room was cleaned every other day. The beach was nice but we could not swim freely due to a a resident of the island who claimed to own a piece of the ocean and charged people to swim in "his" section of the ocean. The entire experience was very uncomfortable and stressful. Will never go back and would not recommend to stay here. Horrible experience!
for Familiesby A verified traveler
Excellent price-quality hotelPosted Nov 20, 2014 on Hotels
The hotel is big and confortable. People are very nice. It's a litte far from Samana, but the private beach is nice and the hotel has activities to entertain you and like 4 pools. Variety of options in meals.
for Familiesby A verified traveler from NY
I love the animation crew (entertainers) and staffPosted Aug 15, 2014
Pros: Dance Crew Beach Staff
Location: Cascada de Limon Zipline
This hotel was one of five hotels that I reserved during my two week vacation in DR. The least expensive and yet it surprised me. My wife and my teenage sons all agree, one of the most beautiful beach we seen with plenty of marine life to discover. A big plus for the entertainers, they are great dancers plus they kept the night club alive every night. We hope to see Yessi and her dance crew again.
for Everyoneby A verified traveler from Bend, OR
Beautiful location and a comfortable stayPosted Jul 27, 2014
Pros: The entertainment was there but not obvious or disturbing. Beach is just awesome and the food very good. Staff was very friendly and tried to satisfy.
Cons: the rooms are a bit outdated but well maintained. Dive center needs new equipment.
Location: lot of movie location nearby (pirates of the carribean, barcardi and rafaelo ads). Good diving crew. But just enjoy the beach.
We had a very pleasant stay in this well maintained hotel. The room was not luxury, but clean and comfortable. The hotel staff did everything to make the stay a pleasant one. Food was excellent and the location just awesome. This is not a big block 2000 rooms hotel and it is a bit hard to get to. You won't regret this hotel if you are looking for a family friendly hotel with a easy going caribbean attitude. Perfect place for families (kids playground and day care available) with kids and younger couples.