Ratings based on 91 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Sacramento
Ah-maz-balls!! Hotel, staff, beach, service...Posted Nov 11, 2015
From the moment of arrival and right to the end our stay was incredibly amazing. Our room was beautiful w a nice view of the ocean, cleaned twice a day if requested. Even if I left a dress on the bed, it was then fashioned into a cute design when we got back. The room was well air conditioned, must have a dehumidification system as well. We had a jacuzzi hot tub on our terrace, very nice w hot water that was readily available to fill the tub with. 24 hour room service....24 hours. A pillow menu and aromatherapy menu for your comfort. The bed was super comfortable. Tv in room and living room but we did not even turn them on. Oh my, the list goes on. That's just the room! The staff was over the top in service and friendliness. They remembered your names, your drinks and special things about your visit...like if you were celebrating an anniversary. We met some very special staff members that made us laugh, cheer and feel super comfortable. We were humbled by the staff's incredible work ethics. They work long hours, high energy and always with a bright contagious smile. Some special mentions, Alex, Roberto, Basilio, Virginia, Augustine and Armando. The beach was breath taking as well. The water was warm yet refreshing. We danced on the beach in the day, in the hotel lobby area in the evening with the provided entertainment and late at night on the public beach. We met some amazing couples that we hope the be life long friends with. Wink, you know who you are!
for Couplesby A verified traveler from Yorktown Hghts. NY
Very friendly staffPosted Aug 26, 2015
Pros: The staff, the food and beach were amazing.
Cons: After the show at night, they should have some piano or singers by the lobby's terraza to entertain the people that decide not go the beach' s party
Location: There are many things to do around Samana Bay, diving, shopping, and site seeing, and other beautiful beaches (e.g., Terrenas, Rincon)
Amazing staff! They please you with any thing you want.
by A verified traveler
Posted Aug 18, 2015
Very long trip not find beautiful beaches that there is very little. Airplane + 3 hour Bus very expensive BESTDAY the best if they are found no mistake It was not worth it
for Everyoneby A verified traveler from S
Beautiful hotel , very romantic on a private isla.Posted Aug 11, 2015
Spent 4 days here with my husband and we couldn't ask for anything more. Just a perfect couple getaway to DR.
for Everyoneby A verified traveler from MIAMI
Mountain paradise beachfrontPosted Aug 11, 2015
Pros: Everything but what I liked most was: The beauty of the place, the service, the food and shade on the beach.
Cons: To say something: The light switch was behind the bathroom door.
Location: I did not leave the hotel (only spearfishing) but it's safe and quiet around there. They have very good tours.
+++Lovely place to relax with good people and friendly. All workers have a friendly smile that makes you feel good. Exquisite and varied food, pure orange juice and delicious. The most delicious meat. excellent room service. Variety of excellent wines (although I do not drink wine). Excellent beach and beautiful pools with bars, cots, fresh air and unique shades for resting. Perfect conditions for Kayak. ---They (Samana Authorities ) should create artificial reefs for snorkeling and/or spearfishing, there are few fish, but it would be very easy to solve this problem with only sinking 3 or 4 old ships (They have one in dark waters) in areas of clear water as they have there. ---A Spanish told me they did not catch anything with fishing rod. +++---I did not see birds in the trees at the hotel. Very good if you bother the birds and bad if you love them (looks like they fumigate against mosquitoes)
by A verified traveler from nyc
Hotel is nice, island beautiful, food NOT GOODPosted Aug 9, 2015
Food was awful! Rest is okay. The food is coming out of the freezer and goes directly into the microwave, the fresh things eg fruits are good, rest really really awful...don't go for honeymoon I won't recommend for that.
for Couplesby Fernanda
Posted Jul 26, 2015 on Hotels
by A verified traveler from Wethersfield, CT
Not what I ExpectedPosted Jul 14, 2015
Cons: Service, overal
Location: There is nothing to do
Overall I was let down by all the reviews about how great the resort is. Room service was terrible. Any service that I actually had to get brought to my room was over an hour wait, at least. Including fixing the coffee machine and television both did not work. Also including one night a 2 hr. Wait for dinner and one night they didn't even bring what I asked for at all. Food was very below average, and still am not feeling well. I expected much better. Hotel itself is amazing beeches are amazing. service lacks and you can defiantly tell attitude in staff when something is asked of them. Language barrier is very tough. Butler non-existent.
for Everyoneby A verified traveler
Great beach and very private.Posted Jun 14, 2015
Fantastic..... I this is adults only...18 and up. I am single ... This place is not a place for singles. It is a couples resort. But very relaxing for me time.
for Everyoneby A verified traveler
Totally Worth ItPosted Jun 3, 2015
Awesome service, review and amenities. Highly recommended.