Dear Rafael,How joyful it is to read your kind words about your recent stay at The Bannister Hotel & Yacht Club! I am delighted to hear that you enjoyed our beautiful facilities and charming location, truly experiencing our hotel location as The Door To Samana. It is incredibly gratifying for our entire team to know that we were able to provide you with excellent service during your visit. We strive every day to ensure that you feel well taken care of and pampered in every detail.Thank you once again for choosing The Bannister Hotel & Yacht Club. We eagerly look forward to welcoming you back soon!Warm regards,Julissa Vásquez Sub Manager

Dear Daniel,How delightful it is to hear such glowing feedback about your experience at The Bannister Hotel & Yacht Club! We're thrilled to know that you found our hotel to be the hidden gem it truly is, while being The Door To Samana and its breathtaking natural beauties. Likewise, we're pleased to hear that you were able to enjoy all our additional facilities, which we hope enhanced your overall experience.We take great pride in our staff's dedication and positive attitude, and I promise to make sure we work hard on improving the service delivery. It sounds like your experience at our Beach Club restaurant was truly memorable, especially with the unexpected encounter of humpback whales breaching nearby. We are very proud to say we are one of the few locations to be lucky enough to witness this wonder. What a magical moment to cherish!Thank you immensely for being a wonderful guest. We're honored to have been your choice, and we eagerly await the opportunity to welcome you back to The Bannister Hotel & Yacht Club in the very near future.Warm regards,Julissa VásquezSub Manager

Dear Juan, How joyful it is to read your kind words about your recent stay at The Bannister Hotel & Yacht Club. I am delighted to hear that your stay felt so awesome!It is incredibly gratifying for our entire team to know that we were able to provide you with an invaluable experience. We strive every day to ensure that you feel well taken care of and pampered in every detail.Thank you once again for choosing The Bannister Hotel & Yacht Club. We eagerly look forward to welcoming you back soon!Warm regards,Julissa Vásquez Sub Manager

Dear Evyatar, How joyful it is to read your kind words about your recent stay at The Bannister Hotel & Yacht Club! I am delighted to hear that you found our hotel very good, clean, safe, and relaxing. It truly is a privilege to provide such a comfortable and secure environment for your relaxation and peace of mind.It is incredibly gratifying for our entire team to know you have enjoyed your time with us. We strive every day to ensure that you feel pampered in every detail.Thank you once again for choosing The Bannister Hotel & Yacht Club. We eagerly look forward to welcoming you back soon!Warm regards,Julissa Vásquez Sub Manager

Estimada Kelly,Muchas gracias por tomarte el tiempo de compartir tu valoración sobre tu reciente estadía en The Bannister Hotel & Yacht Club. Es fantástico saber que quedaste satisfecha con las instalaciones y el nivel de servicio que recibiste con nosotros. Nuestro equipo trabaja diligentemente para garantizar que te sientas mimada durante toda tu estadía.Gracias nuevamente por elegir The Bannister Hotel & Yacht Club. ¡Esperamos con ansias darte la bienvenida de nuevo pronto!Un caluroso saludo, Julissa VásquezSub Gerente

Sorry for the inconvenients.

Thank you very much!

Dear Oliver, It is a pleasure for us to read the words published about your stay in our Hotel.We are pleased to know that you enjoyed the view of the bay as well as the service.Thank you for giving us the opportunity to serve you and for recommending our hotel We hope to have you visit us again on your next trip to Samana.Sincerely,

Dear Madelyn, Thank you for your comments and for choosing our hotel as your destination during your visit to Samaná.We are very happy to receive such positive comments towards us.Thank you very much for taking the time to share your experience with us. We will pass on your kind words to our staff.We look forward to welcoming you back to the Bannister Hotel.Sincerely

Dear guest,Thank you very much for choosing Bannister Hotel and for taking the time to share your experience with other guests.We are glad to hear that you consider it a nice hotel. We are only 10min from the center of Samana, our establishment does not have transportation on the property, but facilities such as taxi or car rental, which can be requested through our front desk.We look forward to welcoming you again soon and thank you for choosing our property as your hotel during your stay in Samaná.Sincerely,

Estimado Juan, Estimado huésped,Nos complace saber que ha disfrutado de la paz y tranquilidad de nuestro hotel, así como las hermosas vistas a la bahía.Gracias por habernos dado la oportunidad de servirle y por recomendar nuestro Hotel en Expedia.Esperamos contar con su presencia en su próxima visita a Samaná.Sinceramente,

Estimada Carolina,Muchas gracias por tomarse el tiempo de compartir su experiencia con otros huéspedes y por habernos dado la oportunidad de servirle.Esperamos contar con su presencia en su próxima visita a Samaná.Sinceramente,

Dear Mr. Wilson,Thank you for your comments and for selecting our hotel as your destination during your visit to Samana.We extend our sincere apologies for the inconveniences you experienced during your stay, indeed our hotel does not have a beach, but we do have access to the sea and we have a shuttle to the beautiful beach of Cayo Levantado with departure from our property, 2 times a day, the trip is only 15 minutes by boat.Some promotions have their restrictions and unfortunately your rate was non-refundable.We assure you that your comments will be taken into account for the constant improvement of our services and at the same time we apologize for your opinion about our hotel, facilities and amenities, among others. On behalf of the staff and management, we regret that your expectations were not met. Once again, we thank you for your comments that help us to improve.

Dear Mrs. Diana, Thank you for your comments and for selecting our hotel as your destination during your visit to Samana.We extend our sincere apologies for the inconveniences you experienced during your stay.Indeed our hotel has different types of rooms as well as the rate offered by the same.You decided to upgrade to a Two Bedroom Suite with capacity for 4 people, instead of a One Bedroom Suite for 2 people as you originally booked, upgrades to a higher category in our establishment have an additional cost.We are glad to hear that you enjoyed the beautiful views that the bay offers us, the view from every room has a different perspective.We assure you that your comments will be taken into account for the constant improvement of our services and at the same time we apologize for your opinion about our hotel, facilities and amenities, among others.

Estimada Jordana, Le agradecemos sus amables palabras sobre el servicio recibido en Bannister Hotel.Esperamos recibirle nuevamente en nuestras instalaciones.Sinceramente,

Dear Badelys, Thank you for your kind words about the service you received at Bannister Hotel.It is really gratifying to know that you enjoyed the service, our facilities as the views of our beautiful bay.We will extend your warm words to our entire team.We look forward to welcoming you again in Bannister Hotel.Sincerely

Dear Sandra, Thank you very much for sharing with us your experience at Bannister Hotel. We are delighted to know that you enjoyed a pleasant stay.We thank you for your kind words about the service you received from all the staff, your comments will be shared with all of them.Thank you for giving us the opportunity to serve you and for recommending our Hotel.It will be a pleasure to welcome you again.Sincerely,

Dear Nathalie, Thank you for your comments and for selecting our hotel as your destination during your visit to Samana.We extend our sincerest apologies for the inconveniences you experienced during your stay in our facilities.On behalf of the staff and management, we regret that your expectations were not met and we thank you for your comments.Yours sincerely,

Dear Brian, Thank you very much for sharing with us your experience at Bannister Hotel. We are delighted to know that you enjoyed a pleasant stay, the fact that you wish to return fills us with full satisfaction.We thank you for your kind words about the service you received from all the staff, your comments will be shared with all of them.Thank you for giving us the opportunity to serve you and for recommending our Hotel, it will be a pleasure for us to welcome you again.Sincerely,

Dear Stuart,Thank you very much for sharing with us your experience at Bannister Hotel. We are delighted to know that you enjoyed a pleasant stay.We thank you for your kind words about the service you received from all the staff, your comments will be shared with all of them.Thank you for giving us the opportunity to serve you and for recommending our Hotel, it will be a pleasure for us to welcome you again.Sincerely,

Dear Alexis,Thank you very much for sharing with us your experience at Bannister Hotel. We are delighted to know that you had a peacefull stay.Thank you for giving us the opportunity to serve you and for recommending our Hotel, it will be a pleasure for us to welcome you again.Sincerely,

Dear Mr. Pedro, Thank you very much for sharing your experience. We are delighted to hear that you enjoyed your stay with us. We will share your comments with our staff and look forward to welcoming you back in April.

Dear Miguel, Thank you very much for taking the time to share your comments. Looking forward to welcome you again.

Dear Arlett, We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back and discovering more about our beautiful Samana.

Dear guest. Thank you very much for your comments, they are very valuable to us. We will share your experience with our staff to motivate them to continue giving the best service and we will take your recommendations to improve the experience of our comming guests. We hope to see you soon again at The Bannister Hotel. Thanks you very much!..

Dear Guest, We are delighted to know that you have had an excelent stay at The Bannister Hotel, thank very much for taking the time to share your experience with others guest. Hope we can have you in our property very soon!

Dear Guest, Thank you for sharing your experience with others guest comments like this help us to improve our service and keeping working to be better. Thank you again and we hope to have you again very soon. Best Regards,

Dear Erich, Thank you for bringing this issue to our attention. Please accept my sincere apology for this inconvenience with the hot water, we can undestand your frustation on this. Kindly give us the opportunity to give you another experience on your next stay.

Estimada Sra. Marta, Muchas gracias por tomarse un momento para compartir su experiencia con otros huéspedes. Nos enorgullece saber haya tenido una experiencia positiva en su paso por nuestra propiedad.

Dear Mr. Fabio, Thank you very much for taking the time to share your experience with other guest and for bringing this issues to our attention. We pride ourselves in giving the best possible guest experiennce and I`m deeply sorry we felt shortin this instance. Thank you very much for you comments to our staff, we will extend you comments to Carlos and Niulka. We will take your value recommendations to improve the experience of our comming guests. We hope to see you soon again at The Bannister Hotel.

Dear Ms. Aileen, We appreciate the time taken to share your experience with us. We sincerely apologize for any inconvenience you may have experienced during your stay. We are glad that you liked the hotel and thank you very much for your comments. We hope to see you again in The Banister Hotel & Yacht Club. Cheers, Hotel Management

Dear Dr. Ubaldo, Thank you very much for your comments. We are proud to know that we have met your expectations and want to recommend us. Thank you for your feedback about our location and hotel. We hope to welcome you again in the near future! Best regards, Hotel Management

Dear guest, We regret the world situation we live in due to the issue of COVID-19, at The Bannister Hotel we care about the health of our guests. We notify you directly that in order that you do not lose your deposit, we would offer you a credit valid for one year, so that you could enjoy your stay with us. We regret any inconvenience this may have caused you.

Thank you for your great review, next time will be even better!!!

Dear guest, Thank you for rating us. Best, Reservations