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3.3
Rating 5 - Excellent. 34 out of 167 reviews
5 - Excellent 20%
Rating 4 - Good. 47 out of 167 reviews
4 - Good 28%
Rating 3 - Okay. 44 out of 167 reviews
3 - Okay 26%
Rating 2 - Poor. 21 out of 167 reviews
2 - Poor 13%
Rating 1 - Terrible. 21 out of 167 reviews
1 - Terrible 13%

3.4/5

Cleanliness

3.3/5

Staff & service

2.9/5

Amenities

3.2/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities
nice property. needs work in places though. food for all inclusive was not worth the money and was boring
Stayed 4 nights in Dec 2019

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given 100 dollar credit..staff did not know what we could use credit towards. Unfortunately last day we found out it was $25 toward 4 excursions. Disappointed we could not use it elsewhere or at property store. Wish we knew ahead if time what credit is for to utilize it properly
Stayed 7 nights in Aug 2019

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad services, dirty rooms and employees regardless of customer service
Stayed 2 nights in Nov 2018

4/5 Good

Traveled with family and small children
Liked: Staff & service, amenities
For an all inclusive it was pricy and small. Food selection was very limited. There was always something that didn't work - door, safe, air conditioning, wifi etc etc. Staff was a mix of lovely friendly and helpful people and people who hated their jobs or us (but miserable with something). No surfing out front, beach just okay but Playa Samara was consistent and easy to get to everyday.
Stayed 14 nights in Mar 2019

4/5 Good

Stayed 5 nights in Mar 2019