Outdoor pool, open 7 AM to 9 PM, pool umbrellas, sun loungers
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Reviews of Hotel Millenia Samoa

3 out of 5
Hotel Millenia Samoa
Mulinu'u Road, Sogi, Apia

Reviews

6.8
Rating 10 - Excellent. 63 out of 350 reviews" "
Rating 8 - Good. 115 out of 350 reviews" "
Rating 6 - Okay. 90 out of 350 reviews" "
Rating 4 - Poor. 48 out of 350 reviews" "
Rating 2 - Terrible. 34 out of 350 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Sharleen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I know everyone says you get what you paid for but this hotel wasnt all that cheap to start with my isseues were regarding the basics or the bare minimum the room wasnt ready upon arrival bedding was stained no towles no coffee tea sugar no plates cups cutlery no toilet paper bathroom was just dirty like the floors hadnt been broomed or washed twice I had to ask for house cleaning and they only came once and did a half ass job really dissappointing the continental breakfast also disappointing under cooked toast and fruit (sweet banana and coco rice )once it ran it there was no topping up so first in first served The pool got dirty quickly and staff were slow to rectify which ment no swiming for a couple of hours none of the rooms had microwaves phs or sinks to wash dishes and the fact we had to take our wet towles to reception everytime to exchange for new towles was unacceptable
Stayed 7 nights in Apr 2024

6/10 Okay

joshua

Liked: Staff & service
Close to the city, staff are very friendly, the pool was nice
Stayed 5 nights in Mar 2024

6/10 Okay

Michael

Traveled with partner
Disliked: Property conditions & facilities
No in room wifi
Stayed 4 nights in Mar 2024

8/10 Good

Rouena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2024

4/10 Poor

Lalokava

Stayed 6 nights in Mar 2024

6/10 Okay

Alititai

Stayed 4 nights in Mar 2024

8/10 Good

Eseta

Traveled with partner
We did have a silent night until the cleaners make noises but we told them it’s too noises outside while we try to take a nap but they answered back with nonsense behavior but my husband told her that he will inform the manager but she said go ahead. Poor service and unpleasant people need to hired people who know how to create people and welcome them with warmth welcome. But I hope this place will be better next time.
Stayed 3 nights in Mar 2024

6/10 Okay

Maryanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

4/10 Poor

Ina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Timothy

Liked: Cleanliness
If you get a room on the second floor, its bright and large- its a noisy place that caters to sports groups and locals, which is good, but not if you are a light sleeper. I liked it but its super basic- dont expect any service- not even a room service, and go and eat a few mins away at another place. If you just need a decent basic room and are not high-maintenance, this works.
Stayed 10 nights in Feb 2024

4/10 Poor

Mubarak

Disliked: Cleanliness, property conditions & facilities
Room given to me had no place to hang clothes.it had no proper table or chairs to sit and do any wor. During rain the walls leaked and lot of water came in. My pillows got wet. Lots of ants moving around in the room. Ceiling paint is coming off and small black centipede crawling on ceiling. No shampoo in for shower. Very unhappy. I do not recommend this place for stay.
Stayed 6 nights in Feb 2024

2/10 Terrible

Henalin

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
we arrived on our first day, my mom and I were so tired from our morning rush. So straight to shower and as we were both getting dressed to go our for lunch a staff member just opened our door with their master keys and she literally saw that I was half naked but she was still trying to say something like really? I booked our stay online and I requested for the ocean view room, but instead we were put on the ground floor it was a thee most terrible experience ever. I booked this hotel because a friend referred me there but it was a mistake. And I will never recommend your hotel to anyone. I was disappointed and disgusted with everything.
Stayed 3 nights in Jan 2024

4/10 Poor

Philip

Liked: Cleanliness, staff & service
Disliked: Amenities
I arrived very late (1:30am), and they gave me a room that was basically right next to the lobby. The room was comfortable and clean. However, I was awakened in the middle of the night by a horrendous downpour, which was not their fault, but a good amount of water leaked into the room. Fortunately, none of my stuff was affected. Then I was awakened again around 6:00am by employees moving furniture around in the lobby. Then at 6:30 one of the female employees started playing loud music while she was working, and then she started loudly singing along with it! It was 6:30am on a Saturday! Hello, people are trying to sleep! There was no wifi, which was annoying. The free breakfast was good, but limited selection - toast, muffins, papaya, cereal, coffee. I would not stay there again.
Stayed 1 night in Jan 2024

6/10 Okay

Arlene

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

J Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Defintely needs to get Wi-Fi as advertised
This place could be great, as the location is super and the grounds have wonderful landscaping, but it has NO Wi-Fi as advertised. There were no clothes hangers, no water glasses (only a small plastic coffee cup), no black instant coffee, and I even had to ask for soap. The staff are nice. The restaurant is very slow with only mediocre food.
Stayed 2 nights in Jan 2024

4/10 Poor

Sarah

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Restaurant/bar staff were amazing and were the highlight of our stay. The rooms are very old and worn which make it feel really dirty and in desperate need of attention. You can hear others in the rooms next to you so dont expect a good night's rest. Aircon was great though but I wouldn't stay here again.
Stayed 2 nights in Dec 2023

2/10 Terrible

Rosa

Stayed 1 night in Dec 2023

10/10 Excellent

Jacque

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 2 nights in Dec 2023

8/10 Good

Tai

Stayed 14 nights in Oct 2023

4/10 Poor

Trisha

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No Wi-Fi, breakfast was so bad. I’m giving it 2 star because they allow us early check in.
Stayed 2 nights in Nov 2023

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Oct 2023

6/10 Okay

Auzzy

Disliked: Property conditions & facilities
Hotel just needs renovation but other than that, a decent place for a cheap price.
Stayed 2 nights in Oct 2023

8/10 Good

Cecilia

Traveled with partner
The hotel was quick to answer our questions about airport transfers and the pick up was there waiting for us at 1am! Our room and bathroom were very large and comfortable. They do not have wifi, not even voucher codes. They can sell you a local SIM.
Stayed 1 night in Sep 2023

2/10 Terrible

Greg

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

2/10 Terrible

Ariel

Stayed 4 nights in Sep 2023

2/10 Terrible

Jaan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel double-booked the "deluxe room with private balcony" and already gave it to someone else by the time I checked in so they took me to and old, dirty room with shared facilities and no hot water in the backpacker section, literally on top of the bar that blasted loud music. I said that they cannot do it because I booked my proper room well in advance, have written conformation that the room is ready, and most importantly because I needed get some sleep before leaving at 2am to get the 5am flight. The owner, who was drunk in the bar under the room they gave me literally said that I have to take what they have or I can go and sleep somewhere else. The music together with drunk people screaming like animals did not stop until 1.30am. Do yourself a favour and avoid this place.
Stayed 1 night in Aug 2023

6/10 Okay

Robert

Traveled with group
The hotel is in a great location,easy walk to downtown or head over to the cab stand across the road. We found for a hotel in Samoa it was fine. If you want 5 star services pay the 5 star rate. The room wasn't perfect but found the staff helpful and always looking to please us with whatever could be done. The breakfast was great with fresh fruit,cereal and toast. I did have dinner once in the dining room it was ok. You need to remember you are on island time and nothing happens quickly, most nights at other restaurants it took a long time for anybody to acknowledge we were even there. You need to understand this is a samoan 3 star hotel. We spent 11 nights there and it was great. If you are looking for a hotel that is inexpensive, great location, clean and safe its awesome.
Stayed 11 nights in Aug 2023

6/10 Okay

Niklas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Misleading advertising on WiFi, mildew in room. Staff was very friendly
Stayed 6 nights in Aug 2023

6/10 Okay

Faatasiga

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is worn down, our room was given away, did not get what we paid for. We ended up in a single room queen bed, air condition was not cold enough, water keeps on dripping from the top when turn up, water start pouring down. We didn’t get our room what we paid for
Stayed 3 nights in Jul 2023

6/10 Okay

Faatasiga

Stayed 1 night in Jul 2023

4/10 Poor

Allen

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
We booked a deluxe room and ended up in a very ordinary room upstairs above the reception area. There was no hot water for a shower each morning, although it was warm later in the day. The bed linen, while it had been washed, was stained and one of the sheets had a tear, and the undersheet had a number of stains as well. The kitchen had no tea towel or dish cloth, nor did it have any dish washing liquid. The hotel's website offers wifi, at a charge, but there was no wifi available. We had to get a sim card for the phone and pay the comms company for phone data. The upsides were that the hotel was close to town and it had quite nice grounds including a pool. The reception and housekeeping staff were very friendly. If ours was a deluxe room, I would hate to see what a standard room was like.
Stayed 8 nights in Jul 2023

2/10 Terrible

russell

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

2/10 Terrible

Terrill Alan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property was not what it appeared on pictures. There was no housekeeping in the week we stayed there. Had to ask for clean towels & bed linen. Rubbish was not emptied or any cleaning done. No toiletries, except a cake of soap, not face flannel, dishcloth or tea towels. Hence was chasing little critters with spray a lot of the time. Tried to put us in a little basic room when we had paid for a Deluxe with balcony, but soon got that sorted. Overall not very enjoyable at all, but Samoa is lovely!!
Stayed 7 nights in Jul 2023

2/10 Terrible

Jacquie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Antonio W

Stayed 1 night in Jun 2023

8/10 Good

Kelly

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Great location for ease of getting to Apia central district yet no road noise. The Property is dated and past it's hey day (which was likely the incoming new millenia), but this is likely why it is so reasonable. Bar has loud music, but we could not hear it from the room and the bar and restaurant 150me road at the Amikagood bar & restaurant which is reasonably priced. The Amika Hotel looks a flasher version, so more expensive to stay at but would likely be a good option depending on your budget.
Stayed 1 night in Jun 2023

2/10 Terrible

SHILEEN

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Room dirty you can see spider web around the room, they don’t come clean your room till the second day of your stay so every two or three days they clean. Breakfast sucks pancakes oily and suafa’i watery. The sitting area couches damage if you sit on eat you can fall in the couch m. No wifi. Wasted my money on this hotel. I stay in this hotel for three days and I checked out my fourth day.
Stayed 9 nights in Jun 2023

2/10 Terrible

Aukusitina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in May 2023

10/10 Excellent

Lalofau

Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying there and staff a very helpful and friendly. Will definitely keep booking my stay here for any other future travels to Samoa
Stayed 5 nights in May 2023

10/10 Excellent

Kemese

Liked: Cleanliness, property conditions & facilities
Everything is perfect but the only thing i want to say, WiFI is not working need to update but everythings ok
Stayed 4 nights in May 2023

10/10 Excellent

Metotisi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Apr 2023

8/10 Good

Merelina

Stayed 1 night in Apr 2023

8/10 Good

Sally

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Handy location, reasonable price, rooms adequate, bit noisy at times, nice pool area.
Stayed 4 nights in Apr 2023

8/10 Good

Tia

Traveled with family
Location is convenient. No Service to clean room.. Broken Tiles inside pool cut my toe. Service in restaurant was great.

4/10 Poor

Hanna

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sour face of that Fijian at the bar, feeling like I don’t recommend this hotel, sliding door unsafe, can’t lock, I have to take my valuables stuffs with me, when I go somewhere, cockroach dead lying on bedroom, no flannels, liquid soap for washing dishes, I paid more than what I was expecting.🤑🤔😣
Stayed 5 nights in Apr 2023

6/10 Okay

Tautalapo

Stayed 11 nights in Mar 2023

8/10 Good

Kini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air condition was good didnt have time to look around just woke up eat breakfast and leave the hotel came to sleep and do the same thing everyday for the rest of mystay
Stayed 7 nights in Mar 2023

6/10 Okay

Pauline

Stayed 5 nights in Mar 2023

10/10 Excellent

Lua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the location, near the ocean, within walking distance to and from downtown. breezy when it's very hot.
Stayed 12 nights in Mar 2023

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are really friendly and the atmosphere around everyone makes you feel welcome .
Stayed 1 night in Mar 2023