Ratings based on 75 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
75% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Pedro A from Santiago se Chile

Decameron mar azul ......soñado.....para regresar

Posted Jul 26, 2016 on Hotels
Excelente lugar.....paisaje maravilloso. ..gente muy encantadora...muy bien atendidos desde la recepción. .en el comedor buffett..en el bar...en todo...la habitación muy limpia y amplia. ..comida variada....música con banda en vivo ...la piscina muy muy limpia (( no tome fotos del hotel ))hago este comentario por si ayuda debido a que cuando compramos el paquete mi sra. Leyo comentarios que nos hizo dudar de la desicion tomada y llegamos al hotel temerosos. ...mas nos dimos cuenta estando en nuestras habitaciones (2) que todo lo que leímos fueron comentarios del pasado o mal intencionados.....el hotel y sus dependencias estan todos los dias siendo cuidadas.....hay mucho personal en cuidar detalles. Nosotros volveriamos.
3 out of 5
by Karolyn from California

San Andres

Posted Jul 20, 2016 on Hotels
The overall stay was good, one of our daughters' life vests was lost at the pool, and that never leaves a great feeling. You start to question the staff, guests, etc. we filed a missing items report, but nothing resulted of it. We had a great time there, unfortunately it's hard to forget the bad.
3 out of 5
by felipe

Posted Jun 21, 2016 on Hotels
Bastante malo, en cuarto que nos dieron estaba sucio. Al otro día cambiamos de cuarto
2 out of 5
by Ramiro from Buenos Aires

Do not go to DECAMERON!

Posted May 4, 2016 on Hotels
This is not an all inclusive hotel. The service is bad, the rooms are not confortable and you need to pay for things that should be included. You need to reserve from 6.30 to 8 AM if you want to go for lunch or dinner to a better restaurant, the system has no senes.
1 out of 5
by Daniel from Denver


Posted Apr 20, 2016 on Hotels
Horrible experience. From the minute I walked in with my girlfriend some of the male staff were making rude comments about her which I heard, them not realizing I spoke Spanish. There was charges for everything....safe key, beach towels , remote for the tv. They gave me one room first but as I was walking away they gave me another room that when we got to it you could tell it hadn't been cleaned in awhile, there were no towels and the ac was broken. I asked for another room which was the first room that they had given me....no hot water and no new towels. The bar drinks were weak and given in paper Dixie cups. The food at the ala cartel was ok.....had to make reservations at the other two restaurants which we waited to do early in the morning but after an hour wait decided not to. Overall......worst all inclusive place I have ever stayed. For $300.00 per night a total rip off. The rude male staff and overall unfriendliness of the rest of the staff ruined my two night stay. Will never use their chain again.
4 out of 5
by Ivonne from Bogotá

Vacaciones inolvidables.

Posted Nov 19, 2015 on Hotels
Pasamos unos días muy agradables. Muy atento el personal del hotel. La comida muy rica. Le dan toda la información necesaria para hacer paseos.
3 out of 5
by A verified traveler from dg

Hotel más o menos agradable

Posted Nov 17, 2015
Mala actitud en recepción, habitaciones con toallas curtidas, queda al lado ciénaga la playa no es agradable
2 out of 5
by A verified traveler from Bogota

con playa, pero en lamentables condiciones

Posted Oct 13, 2015
Pros: La piscina y las habitaciones
Cons: juegos para niños y distracción para jóvenes
Location: visitar las islas
La playa muy abandonada y descuidada, no apta para diversión, nadar, bucear, ski acuatico, etc, la alimentación de buena calidad,
1 out of 5
by Mauricio Ernesto from El salvador

Decameron mal servicio san andres

Posted Aug 7, 2015 on Hotels
Mala atención, perdí mi celar en la habitación y nadie me dijo nada
4 out of 5
by A verified traveler

Minor Problems Overcome by Great Staff

Posted Jul 26, 2015
Pros: Mostly, the staff
Cons: The rooms need to be modernized
Location: Rocky Cay is close by and a great beach to go to. Also, the Aquarium is a quick boat ride away and leaves from the hotel itself.
Overall we had a great trip to San Andres and still believe this was the best hotel to stay at. Currently, the rooms are outdated but they are working hard on renovations. The staff is extremely friendly. They do everything to keep you entertained from Bingo to Water Polo and fun shows at night. They have a boat that goes to the Aquarium which is great. Food is also good and varied.