GHL Relax Hotel Sunrise

Photo gallery for GHL Relax Hotel Sunrise

Primary image
Private beach, sun loungers, beach umbrellas, beach towels
Outdoor pool, open 9 AM to 9 PM, pool umbrellas
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Overview of GHL Relax Hotel Sunrise

GHL Relax Hotel Sunrise

3.0 star property

3.6/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Avenida Newball No. 4-169, San Andres, San Andres y Providencia

Explore the area

  • Popular LocationPaintball San Andres2 min walk
  • Popular LocationCoton Cay4 min walk
  • Popular LocationSpratt Bight Beach8 min walk
  • AirportSan Andres (ADZ-Gustavo Rojas Pinilla Intl.)7 min drive

Choose dates to view prices

About this area

San Andres

Located in San Andres, GHL Relax Hotel Sunrise is connected to the convention center. First Baptist Church and Island House Museum are local landmarks, and the area's natural beauty can be seen at Spratt Bight Beach and Coton Cay.

What's nearby

  • Paintball San Andres - 2 min walk
  • Coton Cay - 4 min walk
  • Spratt Bight Beach - 8 min walk
  • Punta Norte - 10 min drive
  • North End - 10 min drive

Getting around

  • San Andres (ADZ-Gustavo Rojas Pinilla Intl.) - 7 min drive

Restaurants

  • Coffee Break - 2 min walk
  • Miss Celia - 3 min walk
  • La Regatta - 5 min walk
  • Mister Panino - 6 min walk
  • Eat alley - 6 min walk

About this property

GHL Relax Hotel Sunrise

On private beach with a spa tub, near Spratt Bight Beach
Guests of this beach hotel will appreciate convenient onsite amenities such as a spa tub and a fitness center.
GHL Relax Hotel Sunrise offers 170 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach, a sauna, and a fitness center.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7 AM–11 AM
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • PARADISE

Things to do

  • Fitness center
  • Karaoke
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (4747 square feet of space)
  • Meeting rooms - 2

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Dock
  • Picnic area
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from March 25 2022 to June 1 2022 (completion date subject to change). The following areas are affected:
  • Elevator
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding; children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number RNT: 29980

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9 AM to 9 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

GHL Relax Hotel Sunrise San Andres
GHL Hotel Sunrise San Andres
GHL Sunrise
GHL Sunrise San Andres
GHL Relax Sunrise San Andres
GHL Relax Sunrise
GHL Relax Hotel Sunrise Hotel
GHL Relax Hotel Sunrise San Andres
GHL Relax Hotel Sunrise Hotel San Andres

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 143 out of 638 reviews
5 - Excellent 22%
Rating 4 - Good. 253 out of 638 reviews
4 - Good 40%
Rating 3 - Okay. 124 out of 638 reviews
3 - Okay 19%
Rating 2 - Poor. 68 out of 638 reviews
2 - Poor 11%
Rating 1 - Terrible. 50 out of 638 reviews
1 - Terrible 8%

3.5/5

Cleanliness

3.7/5

Staff & service

3.2/5

Amenities

3.2/5

Property conditions & facilities

3.2/5

Eco-friendliness

4/5 Good

Traveled with partner
Liked: Staff & service
You get what you pay for so don’t be surprised when you walk in there or eat the food and find out for yourself
Stayed 2 nights in Apr 2022

4/5 Good

Traveled with partner
The elevators are still under construction so everyone must use 1 small service elevator. The hotel needs to get the elevators working, especially for the amount of money you pay per night
Stayed 1 night in Apr 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service
Is a beautiful hotel thatbneeds a lot of reparations.
Stayed 1 night in Mar 2022

4/5 Good

Traveled with family
Liked: Staff & service
Breakfast was ok and a bit slow
Stayed 4 nights in Jan 2022

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing property
The weather was wonderful. The issues I have with the property is that it is very unkept almost dingy. The food was not bad and the service was fair. I really dislike how the cashier and desk staff does not help. The phone in the room does not work. The property is way over priced for what they offer. The pictures in the ad are very deceptive.
Stayed 2 nights in Jan 2022

2/5 Poor

Traveled with partner
Disliked: Amenities, property conditions & facilities
The property has huge potential but it’s definitely run down. The elevators in service were the service elevators so you had to go though the back of the hotel to access the floor. Rooms were horrible and with mold everywhere. The sheets were disgusting. I would not recommend this place and I would not stay here if it was free. I feel bad for the staff because they depend on the hotel to make a living, but GHL has done nothing to keep up this property.
Stayed 2 nights in Dec 2021

1/5 Terrible

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience. Pictures totally different from The reality. The pool was dirty and apparently they are dealing with maintenance issues with it. The hotel is very old and the GHL administration does not invest on it. During our stay, both elevators went off, leaving us for 4 days in which all the access was on foot (6 floors).
Stayed 4 nights in Nov 2021

3/5 Okay

Stayed 4 nights in Oct 2021

1/5 Terrible

Stayed 2 nights in Oct 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't even come here
Horrible don't stay here
Stayed 2 nights in Jun 2021