Ratings based on 102 Verified Reviews

3.4 out of 5
78% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Relaxing and Beautiful

Posted Jul 17, 2017
Pros: What I liked about the hotel was the room and and pool. The breakfast buffet had a great variety everyday.
Cons: The check in is a major needed improvement, as well as the location of the daily dinner location. The room service is another (Towels)
Location: The location to do things nearby were great because of the transportation the hotel offered, really nice.
For the most part my stay at Sol Caribe Campo was a good one. Although there are a few improvements needed, the first would be the check in, I think the check in was terrible and a long wait, the second would be the room service, the towels were not changed and when you called they say they would send someone to your room and make you wait forever, when I asked the maid for a towel she said she would let the office know. The next is the dinner location, if you don't make reservations to one of the rooms near the main office you have to walk pretty far to eat dinner at the entrance of the facility and walk a million steps back up to your location. With this said and done, the rooms are clean and very, very comfortable and a nice environment. I recommend this place.
Comment from Hotel Management
Jul 23, 2017 by Solar Hoteles & Resorts, Hotel Management
Buen día, reciba un cordial saludo de parte de la familia Solar Hoteles & Resorts. Expresamos nuestras sinceras disculpas por las incomodidades que haya tenido lugar y nos permitimos asegurarle que sus comentarios sobre nuestro servicio, serán un motivo más para continuar verificando el cumplimiento de nuestras políticas de calidad. Agradecemos la información suministrada y la confianza depositada en la cadena Solar Hoteles & Resorts, reiteramos nuestra voluntad de servicio la cual queda a su entera disposición.
4 out of 5
by A verified traveler

Ok for an all-inclusive hotel in San Andres

Posted Mar 26, 2017 on Hotels
I don't like staying at all-inclusive hotels, but this one was ok (edible food, ok service, worn but usable rooms). Rooms all face the sea so great sunrise views. Room insulation not greatest (had to change room once since neighbor was coughing all night, could hear the couple in new room the next night and also loud disco music since it was near the restaurant/entertainment area).
5 out of 5
Recommended
for Everyone
by A verified traveler from Ecuador

The excellent hotel

Posted Feb 19, 2015
It was an incredible experience, the people we use to met were friendly, the food was very good and i enjoyed very much this travel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice view

Posted Jan 1, 2015
I will really enjoy to be in this hotel .I have wonderful time.is very peaceful to have a private beach .were nobody bother you.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2014
Pros: Close to beach
Cons: Staff orientation to guest service, breakfast, impossible to get a simple natural orange juice
Staff not kind in all areas, taxi drivers not fair with their rates
4 out of 5
by Danielle from Maryland

Nice Hotel

Posted Jan 2, 2014 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Not to bad not to good

Posted Dec 31, 2013
This hotel needs improve their towels are old, also update nathrooms and improve shuttle services,it wasn't enough to many people.
2 out of 5
by Sherri from Bogota

This traveler left a rating score only Posted Nov 9, 2013
4 out of 5
by Luis from Colombia

Very good

Posted Aug 24, 2013 on Hotels
I loved it
1 out of 5
by A verified traveler

Beware!

Posted May 31, 2013
Pros: none
Poor accommodations. Poor customer service. Hotel is in desperate need of better management and remodeling. Will never return.