Ratings based on 98 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
77% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Waco Texas

Nice hotel close to shopping

Posted May 21, 2016
Pros: The location was good, breakfast was very good overall an enjoyable stay
Cons: upkeep of the pool and hot tub
Location: Good location centrally located to most anything in San Angelo
Nice hotel close to shopping The room was very comfortable only disappointment is grandchildren wanted to swim or use the hot tub but it was not clean
Comment from Hotel Management
May 25, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
by A verified traveler

Posted May 12, 2016
I was pleasantly surprised by the room size, amenities and cleanliness. The hotel staff was pleasant and helpful.
Comment from Hotel Management
May 24, 2016 by gm.tx853@choicehotels.com, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. From your responses to our survey questions it appears you had a pleasant stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
by kris from Huntsville

Week at ASU

Posted Apr 19, 2016 on Hotels
Stayed 7 nights. Had maid service on the days I was ready for the person to come in the room. My daughter was recovering from outpatient surgery all week. It was a great environment for her - relaxing, quiet, and much more luxurious than her dorm!
Comment from Hotel Management
May 23, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. From your responses to our survey questions it appears you had a pleasant stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
5 out of 5
by Lisa M. from Desoto,TX

Short Stop

Posted Apr 12, 2016 on Hotels
The hotel was very nice. The front desk was very helpful. The lady at the front desk even made cookies. Only thing I dint care for was the hotel sits on a one way street. You have to go all the way down to come back up.
Comment from Hotel Management
May 24, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us so let me apologize for the inconvenience you experienced when staying at our property. Although we have no control over being situated on a one way street I can understand how frustrating it must have been and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
5 out of 5
by Marlene

Posted Apr 5, 2016 on Hotels
Comment from Hotel Management
May 23, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
5 out of 5
by Marianne from Boerne

Great for the price

Posted Apr 4, 2016 on Hotels
This is a great place to stay if your looking for no thrills. Bring your own paper towels, kleenex,shampoo and other toiletries. Bed was clean and attractive. A little firm to my liking. Ok otherwise. I liked the kitchenette it had and full sized refrigerator.
Comment from Hotel Management
May 23, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
3 out of 5
by James

Posted Mar 18, 2016 on Hotels
Comment from Hotel Management
May 23, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
5 out of 5
by A verified traveler from Branson, Missouri

The place to be...

Posted Feb 23, 2016
Pros: Clean, Clean Clean!
Cons: It would be nice not to have to go down to the front desk for a drink
Location: Top name restaurants across the road along with shopping right there. Sits on major road-can get most anywhere in minutes.
No complaints whatsoever. Convenient location with every service and restaurant right there. I'll be back for sure.
Comment from Hotel Management
Feb 27, 2016 by General Manager & Staff, Hotel Management
Thank your for taking the time to fill out our online survey regarding your recent stay with the Comfort Suites of San Angelo, TX. Your positive comments are greatly appreciated and a pleasure to hear. From the whole team, we would like to say thank you. Feedback is very important to us since it lets us know where we need to improve and how well we are doing our jobs. We hope to see you again in the future and look forward to providing you with a positive and pleasurable stay experience.
5 out of 5
by Ginny

Posted Jan 20, 2016 on Hotels
Comment from Hotel Management
Mar 26, 2016 by General Manager, Hotel Management
Thank you for taking time out of your busy schedule to complete our online survey concerning your recent stay with us at the Comfort Suites of San Angelo, TX. It is a pleasure to see from your responses your overall stay was a pleasant one. Our whole team would like to thank you and let you know we take responses and comments seriously since the allow us to improve our performance to insure each and every guest has a enjoyable experience. We look forward to seeing you again in the future. Sincerely,
5 out of 5
by A verified traveler

Posted Nov 16, 2015 on Hotels
Comment from Hotel Management
Jan 30, 2016 by General Manager, Hotel Management
We appreciate you taking the time to fill out our online survey concerning your recent stay with the Comfort Suites of San Angelo, TX and would like to thank you for doing so. I am delighted to see your overall experience was a pleasant one and am glad you chose our hotel while you were here. Your feedback is greatly appreciated as we are always looking for ways to improve. We can't wait to accommodate you again on your next visit to San Angelo!