Ratings based on 72 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
Recommended
for Couples
by Ronald from Georgetown

Do not stay at this hotel

Posted May 12, 2015 on Hotels
This hotel is undergoing remodeling. The room we had was on the 3rd floor but you could still smell the fumes. The room also had bugs that we discover later, otherwise we would have changed hotels.
Comment from Hotel Management
Aug 22, 2015 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding black beetles on your recent visit. I would also like to apologize for the fumes you experienced from our renovations during your stay. I have addressed these issues with the Maintenance Supervisor and the Renovations Manager to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to San Angelo.
5 out of 5
Recommended
for Families
by William from League City

Nice hotel

Posted May 12, 2015 on Hotels
Hotel was great. Courteous staff, clean, newly renovated rooms and good breakfast. Renovations were still taking place on the first floor, but nothing from that impacted us or bothered us during our stay.
Comment from Hotel Management
Aug 22, 2015 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
5 out of 5
Recommended
for Families
by A verified traveler

My favorite.

Posted May 9, 2015 on Hotels
I stay at this hotel as often as I can. The rooms are clean and quiet and the hotel had just been remodeled. The breakfast buffet is good and fresh. This is one of my favorite places to stay.
Comment from Hotel Management
Aug 22, 2015 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
5 out of 5
Recommended
by carrie

Posted Oct 29, 2014 on Hotels
Comment from Hotel Management
Jan 10, 2015 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
3 out of 5
Recommended
for Business Travelers
by Craig Griffith

Posted Oct 22, 2014 on Hotels
Comment from Hotel Management
Jan 10, 2015 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
Recommended
for Families
by David from San Antonio, TX

Sold on Comfort Suites!

Posted Oct 21, 2014 on Hotels
I guess we are sold on Comfort Suites. Our last stay (San Angelo, TX) had a wonderfully comfortable bed (not too hard/soft), and we especially appreciated the real breakfast! (written by wife)
Comment from Hotel Management
Jan 10, 2015 by General Manager, Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Oct 8, 2014 on Hotels
Comment from Hotel Management
Jan 3, 2015 by General Manager, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
Comment from Hotel Management
Jan 3, 2015 by General Manager, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Oct 2, 2014 on Hotels
Comment from Hotel Management
Jan 3, 2015 by General Manager, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
Comment from Hotel Management
Jan 3, 2015 by General Manager, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
4 out of 5
Recommended
for Couples
by A verified traveler

One night stay

Posted Oct 1, 2014 on Hotels
the room was very clean and comfortable. the refrigerator in our room had some noise issues, I unplugged it to keep it from bothering us. overall very pleasant stay and would stay again.
Comment from Hotel Management
Jan 3, 2015 by General Manager, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
Comment from Hotel Management
Jan 3, 2015 by General Manager, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
Comment from Hotel Management
Jan 3, 2015 by General Manager, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
5 out of 5
Recommended
for Personal Event
by BJD from St Paul near Plano

NIce visit

Posted Sep 23, 2014 on Hotels
Lisa at the hotel desk was very pleasant and welcoming. The room was very clean and roomy and the breakfast was great. Being near the highway made for easy access to the entire city.
Comment from Hotel Management
Jan 3, 2015 by General Manager, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
Comment from Hotel Management
Jan 3, 2015 by General Manager, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.