Ratings based on 440 Verified Reviews

3.4 out of 5
59% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Tx trip

Posted May 31, 2017
Morning front desk person was rude. Very unprofessional... Room was clean, except the bug that crawled across the bathroom floor. The shower head needs to be higher on the wall, it is very uncomfortable to have to bend over to take and shower. The tub needs a good scrub, mold outline from the old shower mat, and where the tub has been repaired...
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Wayne, IN

Nice Hotel with Easy Access to San Angelo

Posted Apr 20, 2017
Pros: The staff was above standards. They were friendly and took care of everything we needed. Room was extremely spacious. Breakfast had a good variety.
Cons: Cleaning flooring, giving housekeeping better tools to clean.
Location: Whataburger is right next to it and the mall is about 3 mins away.
Hotel had easy access to all major things around San Angelo, pretty central to all major sites. We appreciated the friendly staff who were willing to take care of our needs in a very fast way. Dislikes: Carpet was extremely filthy. My kids feet were black if they did not wear shoes or socks in the room. Bed was super soft. Rooms that are pet friendly are not in a separate area, so housekeeping had to take extra time to figure out which rooms an animal stayed in and how to clean it, since they don't have the appropriate tools to do so. Likes: Friendly staff, clean linens, pool, location, breakfast. Room was extremely spacious - which is helpful with kids. I also liked the vinyl planking in areas of the room. Wish the whole room had this flooring.
5 out of 5
by Callie

This traveler left a rating score only Posted Mar 15, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel on the loop

Posted Mar 13, 2017
My service was great from check in to check out. The breakfast was very good and there was plenty of seating.
4 out of 5
by Angela

OK but not great

Posted Mar 13, 2017 on Hotels
Room, location were great. It was dog friendly my only issue is how thin the walls are. We were downstairs and the two dogs moving around above us were very loud also you could hear you neighbors and those walking outside. Proberly wouldn't stay again.
5 out of 5
by A verified traveler

Front desk was so friendly!

Posted Mar 12, 2017 on Hotels
We stayed here for a wedding, and it was fabulous! It was close to the wedding venue which made it very convenient. We will stay here again!
4 out of 5
by Leslie

This traveler left a rating score only Posted Mar 8, 2017 on Hotels
4 out of 5
by Jeremy

Posted Mar 6, 2017 on Hotels
Comfortable clean
4 out of 5
by Paul

This traveler left a rating score only Posted Mar 3, 2017 on Hotels
4 out of 5
by Jason

comfortable and clean

Posted Feb 27, 2017 on Hotels
The beds were comfortable, the room was clean and it was close to everything you could need.