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Reviews of WoodSpring Suites San Angelo

2.5 out of 5
WoodSpring Suites San Angelo
4013 W Houston Harte Expressway, San Angelo, TX

Reviews

7.2

Good

Rating 10 - Excellent. 341 out of 1000 reviews" "
Rating 8 - Good. 250 out of 1000 reviews" "
Rating 6 - Okay. 167 out of 1000 reviews" "
Rating 4 - Poor. 105 out of 1000 reviews" "
Rating 2 - Terrible. 137 out of 1000 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

zachary

Business traveler
First few days couldnt make key cards other then that not bad of a place to stay if your there working
Stayed 9 nights in Apr 2024
Response from Norman on Apr 22, 2024
Thank you for taking the time to leave a 4-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was great!
Stayed 2 nights in Apr 2024
Response from Norman on Apr 18, 2024
Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

6/10 Okay

Joel

Traveled with family
Liked: Amenities
Disliked: Cleanliness
The bathroom sink was dirty full of hair and on the big towels there was a big pubic hair on there Never ever ever ever will we do business there ever
Stayed 2 nights in Apr 2024
Response from Norman on Apr 18, 2024
Thank you for taking the time to leave a 3-star review! If you would like to discuss your experience further and/or provide us with more details, please do not hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

8/10 Good

Isabel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff in the front desk. Did not let us use a bathroom until We checked in to our room ( we had been driving for hours) We had to make our bed when we got to the room (clean sheets were left for us to do so. There was dust on the headboard But the rest was clean.
Stayed 3 nights in Apr 2024
Response from Norman on Apr 11, 2024
Thank you for taking the time to leave a 4-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

6/10 Okay

Kevin

The rate per night was reasonable & it was pretty safe at night especially with all the outside lights. Those are both very important to me. The guests where I was staying on the 1st floor were consistently noisy.. always letting their doors slam when leaving/entering the room (just inconsiderate!). This went on during the late night/early morning hours. I understand that there weren't any kitchen supplies available in the room due to theft & the fact that it was getting too expensive to replace them. Instead of charging guests for those supplies or having them borrow from friends/family, my suggestion would be to have the guests leave a deposit when they return those supplies, they'll get their money back. I think this would help tremendously! Thank you!
Stayed 9 nights in Mar 2024
Response from Norman on Apr 10, 2024
Thank you for taking the time to leave a 3-star review! Woodspring Suites provides apartment style living. This is the reason for not having kitchen utensils in the rooms. If you would like to discuss your experience further and/or provide us with more details, please do not hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

4/10 Poor

Cyntoria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Norman on Apr 18, 2024
We are sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and use it to improve the quality of our service and accommodations. If you would like to discuss your experience further and/or provide us with more details, please do not hesitate to reach out to us directly. We value your business and would like the opportunity to make things right.

4/10 Poor

Dale, Manti

Traveled with family
Disliked: Staff & service, amenities
When we checked in they required IDs from all four of us staying in the room and they made copies of our IDs. They said it was their new policy. We requested to talk to the manage and they got her on the phone, she said it was their policy for safety reasons and if we didn't like it we could move on. We looked up the policy online and that was not the policy of the hotel chain. The whole thing was strange and uncomfortable.
Stayed 1 night in Apr 2024
Response from Norman on Apr 10, 2024
We are sorry to hear that your experience with us did not meet your expectations. We do take copies of all guests in a room for security reasons. We take all feedback seriously and use it to improve the quality of our service and accommodations. If you would like to discuss your experience further and/or provide us with more details, please do not hesitate to reach out to us directly. We value your business and would like the opportunity to make things right.

4/10 Poor

Sara

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is okay. They make copies of everyone's license but don't give an explanation as to why. Bringing luggage to your room is super difficult with multiple small doors needing a key card to get through. Front desk lady was unfriendly and seemed annoyed people were checking in to a hotel.
Stayed 1 night in Apr 2024
Response from Norman on Apr 10, 2024
We are sorry to hear that your experience with us did not meet your expectations. We take copies of the ID's for each guest for security reasons. We take all feedback seriously and use it to improve the quality of our service and accommodations. If you would like to discuss your experience further and/or provide us with more details, please do not hesitate to reach out to us directly. We value your business and would like the opportunity to make things right.

10/10 Excellent

John, Maple Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean as new facility, short walk to convenience store, about half mile walk to HEB grocery.
Stayed 8 nights in Apr 2024
Response from Norman on Apr 9, 2024
Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

6/10 Okay

Wendi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately the key reader wasn’t working during our stay so security or the front desk clerk had to let us in our room every time we left. That would’ve been nice to know before we paid & signed for the room. Room itself was nice, no ice machine at the hotel & no coffee cups at the coffee station.
Stayed 2 nights in Apr 2024
Response from Norman on Apr 10, 2024
Thank you for taking the time to leave a 3-star review! If you would like to discuss your experience further and/or provide us with more details, please do not hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

10/10 Excellent

Beverly

Traveled with partner
Liked: Amenities
Staff was very hellful
Stayed 1 night in Apr 2024
Response from Norman on Apr 9, 2024
Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is so nice and more like a safe place at the moment, but one thing about the place is that I cannot get out often enough without a card. The lobby told me that the key machine was broken, but I had to ask the security guards to come in the door for me. That’s part of the problem though, but I am more cozying better than nothing.
Stayed 1 night in Apr 2024
Response from Norman on Apr 9, 2024
Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Norman on Apr 2, 2024
Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

10/10 Excellent

Mariel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The TV wasn’t working and the woman in front desk happily moved to another room
Stayed 1 night in Mar 2024
Response from Norman on Apr 1, 2024
Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

8/10 Good

Corina

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk employee was very friendly and pretty quick at his job. What I didn't like was all the paperwork that had to be completed upon arrival and needing copies of EVERYONE's DL that was staying in the room. That was annoying. I liked that the property was pet friendly, but the grassy area for potty was filled with thorns (property next door) and not in an easy accessible place on the property... just lack of potty options. The room was clean, the linens and beds were comfortable. I would stay here again if the check in process was easier, but I will go back to the former hotel we normally stay in with our pet. Also, all the pet fee taxes was silly. Our other hotels have only charged us a flat fee for pet stay. So in other words, our $50 pet fee ended up being near $70 after all the taxes were added.
Stayed 1 night in Mar 2024
Response from Norman on Mar 18, 2024
Thank you for taking the time to leave a 4-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

2/10 Terrible

Julien

Stayed 1 night in Mar 2024
Response from Norman on Mar 18, 2024
We are sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and use it to improve the quality of our service and accommodations. If you would like to discuss your experience further and/or provide us with more details, please do not hesitate to reach out to us directly. We value your business and would like the opportunity to make things right.

6/10 Okay

mr

Liked: Property conditions & facilities
Disliked: Staff & service
The front desk clerk had bad manners
Stayed 1 night in Mar 2024
Response from Norman on Mar 15, 2024
We are sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and use it to improve the quality of our service and accommodations. If you would like to discuss your experience further and/or provide us with more details, please do not hesitate to reach out to us directly. We value your business and would like the opportunity to make things right.

10/10 Excellent

Jacob

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to most big stores in San Angelo. Priced right and has the right amenities when your staying for long periods of time.
Stayed 1 night in Feb 2024
Response from Norman on Mar 8, 2024
Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Norman on Feb 26, 2024
Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Norman on Feb 26, 2024
Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

4/10 Poor

Derrek

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The young lady that checked me in made me feel uncomfortable with her interrogating questions. “Is my purpose for staying there and what’s my business in town” I was bewildered and told her I was grocery shopping. My wife and I was making love and the bed was scooting across the room. We are just happy that we didn’t see any bugs crawling around during our stay.
Stayed 1 night in Feb 2024
Response from Norman on Feb 20, 2024
We are sorry to hear that your experience with us did not meet your expectations. We ask these questions for marketing purposes. We take all feedback seriously and use it to improve the quality of our service and accommodations. If you would like to discuss your experience, please do not hesitate to reach out to us directly. We value your business and would like the opportunity to make things right.

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Other then the beds not being true to size (got a queen bed and it was more of a twin size) and the girl at the front desk having no emotion the stay was a good and worth the $70
Stayed 1 night in Feb 2024
Response from Norman on Feb 19, 2024
Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

6/10 Okay

Crystal

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced for extended stays.
Stayed 8 nights in Feb 2024
Response from Norman on Feb 19, 2024
Thank you for taking the time to leave a 3-star review! If you would like to discuss your experience further and/or provide us with more details, please do not hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

4/10 Poor

Rogelio

Disliked: Property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Norman on Feb 19, 2024
We are sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and use it to improve the quality of our service and accommodations. If you would like to discuss your experience further and/or provide us with more details, please do not hesitate to reach out to us directly. We value your business and would like the opportunity to make things right.

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Norman on Feb 16, 2024
We are sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and use it to improve the quality of our service and accommodations. If you would like to discuss your experience further and/or provide us with more details, please do not hesitate to reach out to us directly. We value your business and would like the opportunity to make things right.

2/10 Terrible

Jennifer

Traveled with family and small children, Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not ready by check-in time, staff was supposed to call me when it was ready didn’t get into the room until 7:45pm check-in was 3:00 no one called me! 11:45pm staff comes beating on the door trying to get into the room and hides from sight of the peephole in the door, safety latch stops him from getting in room and complained to front desk nothing done about it mgr didn’t even call to apologize nor did staff call to advise they needed to check for a water leak at midnight!!
Stayed 4 nights in Feb 2024
Response from Norman on Feb 14, 2024
We are sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and use it to improve the quality of our service and accommodations. If you would like to discuss your experience further and/or provide us with more details, please do not hesitate to reach out to us directly. We value your business and would like the opportunity to make things right.

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No frills jewel of a place to stay! For travelers on a budget but who still want clean and comfortable.
Stayed 1 night in Feb 2024
Response from Norman on Feb 14, 2024
Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

2/10 Terrible

Kent

Disliked: Staff & service, amenities, property conditions & facilities
Made reservations, had reservations , they cancelled my reservation
Stayed 2 nights in Feb 2024
Response from Norman on Feb 14, 2024
We are sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and use it to improve the quality of our service and accommodations. If you would like to discuss your experience further and/or provide us with more details, please do not hesitate to reach out to us directly. We value your business and would like the opportunity to make things right.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, very accommodating and super clean!!!
Stayed 1 night in Feb 2024
Response from Norman on Feb 12, 2024
Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

4/10 Poor

Stephanie

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Was very clean but looked like a nursing facility. Floors stick on tiles, white walls no pictures, temporary beds. Upon check in at 9pm was told room not ready but I could make the bed if I’d like to get in room sooner.
Stayed 1 night in Feb 2024
Response from Norman on Feb 12, 2024
We are sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and use it to improve the quality of our service and accommodations. If you would like to discuss your experience further and/or provide us with more details, please do not hesitate to reach out to us directly. We value your business and would like the opportunity to make things right.

6/10 Okay

paul

Disliked: Staff & service, property conditions & facilities
Too
Stayed 3 nights in Feb 2024
Response from Norman on Feb 6, 2024
Thank you for taking the time to leave a 3-star review! If you would like to discuss your experience further and/or provide us with more details, please do not hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

2/10 Terrible

Jodi

Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from Norman on Feb 6, 2024
We are sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and use it to improve the quality of our service and accommodations. If you would like to discuss your experience further and/or provide us with more details, please do not hesitate to reach out to us directly. We value your business and would like the opportunity to make things right.

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 5 nights in Jan 2024
Response from Norman on Feb 5, 2024
Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

8/10 Good

Cassidy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Norman on Feb 5, 2024
Thank you for taking the time to leave a 4-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to get into
Stayed 1 night in Jan 2024
Response from Norman on Jan 31, 2024
Thank you for taking the time to leave a 4-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

10/10 Excellent

Sylvia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Just little bit more customer services
Stayed 1 night in Jan 2024
Response from Norman on Jan 29, 2024
Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

2/10 Terrible

Octavio

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everybody asleep
Cannot check in
Stayed 1 night in Jan 2024
Response from Norman on Jan 22, 2024
We are sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and use it to improve the quality of our service and accommodations. If you would like to discuss your experience further and/or provide us with more details, please do not hesitate to reach out to us directly. We value your business and would like the opportunity to make things right.

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Norman on Jan 22, 2024
Thank you for taking the time to leave a 3-star review! If you would like to discuss your experience further and/or provide us with more details, please do not hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

10/10 Excellent

RUSSELL L

Liked: Property conditions & facilities
Ok stay
Hotel in good condition with friendly efficient staff. Only dislike was dog barking as it went down hall at 2:30 am.
Stayed 1 night in Jan 2024
Response from Norman on Jan 15, 2024
Thank you for taking the time to leave a 10-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Norman on Jan 15, 2024
Thank you for taking the time to leave a 10-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

10/10 Excellent

William, El Paso

Stayed 1 night in Jan 2024
Response from Norman on Jan 29, 2024
Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

10/10 Excellent

Arturo

Very clean and affordable hotel. The only thing missing was breakfast.
Stayed 2 nights in Jan 2024
Response from Norman on Jan 15, 2024
Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

6/10 Okay

Jesus

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Norman on Jan 15, 2024
Thank you for taking the time to leave a 6-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

2/10 Terrible

Roy

Traveled with family and small children, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The floor in our room was all synthetic flooring and it was filthy. We couldn't let our one-year-old crawl on the floor because he was getting dirt on his feet and clothes. Our bathroom also had poor water pressure so we couldn't take showers. Every time I walked out the back door to let my dog out people were right outside of it smoking cigarettes. The door handles to go outside barely worked correctly and there were beer cans all over the back parking lot. Also the staff (besides the cleaning people) were not very friendly. The front entrance isn't very welcoming and the office wasn't open much. A very uncomfortable stay and with the price for the pet fee, we would've been better off at a nicer and more comfortable hotel
Response from Norman on Dec 18, 2023
We are sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and use it to improve the quality of our service and accommodations. If you would like to discuss your experience further and/or provide us with more details, please do not hesitate to reach out to us directly. We value your business and would like the opportunity to make things right.

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
The convenience and assurance of a pleasant stay
Response from Norman on Feb 9, 2024
Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business
This place is loud so dont expect a good night sleep.
Stayed 7 nights in Dec 2023
Response from Norman on Dec 11, 2023
We are sorry to hear about your negative experience at our hotel. We take your concerns seriously and would like to assure you that we are actively working to address all of the issues you have raised.

8/10 Good

Rowena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caffeine
Could use coffee pots in the rooms for the ones who have to wake up super early.
Stayed 13 nights in Nov 2023
Response from Norman on Dec 7, 2023
Please know that we do our best to inform guests during the reservation process and/or during check-in regarding which amenities and services are not provided during your stay, like coffee is not provided. We value your business and thank you for your feedback.

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Terrible experience. Im here on business and my business ended 2 days early. The hotel refused to give a refund for the remaining days on my trip. This has resulted in me recommending to my company to blacklist this hotel from future use. Hotel is not business trip friendly.
Stayed 1 night in Dec 2023
Response from Norman on Dec 7, 2023
We're sorry to hear that your recent stay with us did not meet your expectations. We take all feedback seriously and would like to apologize for any inconvenience you may have experienced during your stay.As an extended stay property, we have a non-refundable policy to maintain occupancy through our busy season. I apologize for the inconvenience this may have caused.Norman - District Manager.

4/10 Poor

Karen

Business traveler
Liked: Room comfort
Disliked: Staff & service
Business
Too many loud, partying, drunk guests! There is no front desk clerk at night! The key never worked. You had to get your own towels each day.
Stayed 3 nights in Nov 2023
Response from Norman on Dec 7, 2023
We're sorry to hear that your recent stay with us did not meet your expectations. We take all feedback seriously and would like to apologize for any inconvenience you may have experienced during your stay.

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills and clean
Very clean and inexpensive room rates. No frills but the majority of my stays are later arriving and very early departure, so continental breakfast is not interesting to me.
Stayed 1 night in Nov 2023
Response from Norman on Dec 7, 2023
Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!