Ratings based on 11 Verified Reviews

4.3 out of 5
100% of guests recommend
4.6 Room cleanliness
3.8 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Rochester, MI

Best Mountain Resort in Mexico. Needs better staff

Posted Sep 14, 2016
Pros: Facilities, location and the cabin is very nice.
Cons: Room was ready 2+ hrs late and they were pushing us to check-out on the spot the next day. Staff needs to do a better job with people.
Location: Countless activities in the mountains. Golfing is the best on this place.
We went as a family getaway for 2 days. Monterreal is always very nice and it's the most comfortable place you'll find in the mountains of Arteaga. No complains about the quality of the facilities, food or activities; everything has a premium charge and nothing is included, which could be a bit expensive. The worst part was that Check-in is posted at 3PM (which I believe is very late for a place like this) but our room wasn't ready until ~5PM! Then the next day we had people looking for us at the Golf course to "push" us out exactly at 12 PM on the spot... this is incoherent. But we had a great time and will definitely come back.
Comment from Hotel Management
Oct 18, 2016 by E-commerce, Hotel Management
Hola, Gracias por tu comentario, nos complace saber que Bosques de Monterreal fué de tu agrado. Esperamos tener la oportunidad de servirte nuevamente. Saludos, Bosques de Monterreal.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice cabanas and beautiful place

Posted Apr 4, 2016
We went to Monterreal in a family trip and everybody had fun, they have good activities for kids but they are a little expensive. The cabanas are nice and quiet
Comment from Hotel Management
Apr 25, 2016 by bosques, Hotel Management
Hello, Thank you for your comments, we are pleased to know you enjoyed the place and landscapes. Kind Regards, Bosques de Monterreal.
4 out of 5
Recommended
for Everyone
by Rocio from Monterrey

Nice Hotel...terrible Noisy Disco Night

Posted Dec 16, 2013
Pros: Views and things to do.
Cons: Cancel Disco Nights!
Nice hotel with lot of things to do. Bed is very uncomfortable and Saturday Disco Night is very noisy. I did not expect to have this type of noisy night in a place like this where you want to rest and enjoy nature.
Comment from Hotel Management
Nov 22, 2014 by gsens, Hotel Management
Hello Rocio, We want to apologize for the noisy night you had. Saturday Disco Night is once in a while, we are going to be working to make it less noisy for nearby cabins. We are glad you enjoyed the room in general and our activites. As a team, we are pleased to receive your comments, so we can improve our performances. Kind Regards, Bosques de Monterreal.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very romantic ambiance. Superbe views ¡

Posted Feb 21, 2012
Lovely place in a fantastic landscape. The only problem due to a furios wind: The light went out and all sort of problems arrived (no hot water and very limited view in the room), except for the fireplace).
Comment from Hotel Management
Nov 22, 2014 by gsens, Hotel Management
Hello, Thank you for your comments, we are pleased to know you enjoyed the place and landscapes. Due to bad weather, sometimes we experience situations as the ones you mentioned. We are currently working on these issues to improve our services. Kind Regards, Bosques de Monterreal.
5 out of 5
by Juan Manuel

This traveler left a rating score only Posted May 2, 2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Pésimo personal de recepcion

Posted Feb 19, 2016
No te hablan ni expresan que cosas hay para hacer ahí o a sus alrededores
Comment from Hotel Management
Oct 17, 2016 by E-commerce, Hotel Management
Hola, Gracias por tu comentario. Esperamos tener la oportunidad de servirte nuevamente. Saludos, Bosques de Monterreal.
5 out of 5
by A verified traveler

Excelente

Posted Oct 16, 2015 on Hotels
Trato muy amable, la cabaña muy bonita y cómoda con una vista espectacular. En una de mis caminatas me tocó ver un gato montés! Hizo que mi viaje valiera mucho más la pena.
Comment from Hotel Management
Jun 25, 2016 by gsens, Hotel Management
Hola, Gracias por tu comentario, nos complace saber que Bosques de Monterreal fué de tu agrado. Esperamos tener la oportunidad de servirte nuevamente. Saludos, Bosques de Monterreal.
4 out of 5
Recommended
for Everyone
by A verified traveler from Monterrey, NL

Excelentes instalaciones en medio del bosque.

Posted Jun 16, 2015
Pros: Las cabañas, la alberca techada, los paisajes y las actividades recreativas.
Cons: El servicio de recepción, no te dan información complete. Y la televisión de la habitación, es muy vieja y no hay buenos canales.
Location: El lugar esta en medio de la naturaleza, es un bosque muy lindo. Hay actividades de renta de motos, caballos, una pista para aprender a esquiar.
Fuimos un fin de semana y nos gusto mucho la experiencia. El hotel esta en medio del bosque, hay mucha naturaleza alrededor. La comida del restaurante es muy rica y te dan un buen servicio. Por la tarde puedes disfrutar de la alberca o de alguna actividad como renta de caballos o motor. Hay un espacio donde puedes hacer tu carne asada y tienes todas las facilidades.
Comment from Hotel Management
Apr 26, 2016 by bosques, Hotel Management
Hola, Gracias por tu comentario, nos complace saber que Bosques de Monterreal fué de tu agrado. Esperamos tener la oportunidad de servirte nuevamente. Estamos trabajando para brindar mas información de nuestros servicios. Saludos, Bosques de Monterreal.
5 out of 5
by Nilda del Carmen from Monterrey

Excelente escape de la rutina

Posted May 19, 2015 on Hotels
Todo excelente. Desde el momento en que comienzas a ver las montañas llenas de cerros. Una grandiosa experiencia, ya que tiene un poco para todos: Un lugar tranquilo, en contacto con la naturaleza, sin el ruido de la ciudad, y una gra variedad de actividades que permiten disfrutar tu estancia al maximo. Nuestra cabaña muy bien acondicionada, lo necesario para la comida y el descanso estaba ahi. El unico detalle fue que un par de focos en los dormitorios estaban fundidos.
Comment from Hotel Management
Jun 25, 2016 by gsens, Hotel Management
Hola, Gracias por tu comentario, nos complace saber que Bosques de Monterreal fué de tu agrado. Esperamos tener la oportunidad de servirte nuevamente. Saludos, Bosques de Monterreal.
4 out of 5
by Raul from Matamoros

BONITO LUGAR PARA CONOCER.

Posted Mar 3, 2015 on Hotels
TODO BIEN, BONITO LUGAR, PAISAJE, SOLO QUE LA TELEVISIÓN ES VIEJITA, Y LOS BAÑOS ESTABAN FUGANDO AGUA Y EL DE PLANTA BAJA DE PLANO ESTUVO TIRANDO AGUA AL PISO.
Comment from Hotel Management
Jun 25, 2016 by gsens, Hotel Management
Hola, Raul, queremos disculparnos por los inconvenientes que paso durante su estancia. Estamos en constante comunicación con el Hotel para arreglar estas situaciones. Gracias por compartirnos su experiencia. Bosques de Monterreal.