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SureStay Hotel by Best Western San Antonio Riverwalk

Photo gallery for SureStay Hotel by Best Western San Antonio Riverwalk

Lobby
BBQ/picnic area
Exterior
Individually furnished, desk, laptop workspace, free WiFi
Food and drink

Overview of SureStay Hotel by Best Western San Antonio Riverwalk

SureStay Hotel by Best Western San Antonio Riverwalk

3.0 star property

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
Map
900 N. Main Avenue, San Antonio, TX, 78212

Explore the area

  • Popular LocationPearl District18 min walk
  • Popular LocationMarket Square2 min drive
  • Popular LocationAlamo2 min drive
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)10 min drive

Room options

About this area

San Antonio

SureStay Hotel by Best Western San Antonio Riverwalk is located in Midtown, a neighborhood in San Antonio. Historic Brackenridge Golf Course and The DoSeum are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Market Square and Main Plaza. Check out an event or a game at Alamodome, and consider making time for San Antonio Zoo and Aquarium, a top attraction not to be missed.
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Map

What's nearby

  • Tobin Center for the Performing Arts - 14 min walk
  • Pearl District - 18 min walk
  • San Antonio Museum of Art - 2 min drive
  • Market Square - 2 min drive
  • Alamo - 2 min drive

Getting around

  • San Antonio Station - 8 min drive
  • San Antonio International Airport (SAT) - 10 min drive

Restaurants

  • Pegasus - 9 min walk
  • Courtyard Stage Bar at Pegasus - 9 min walk
  • Essence - 2 min walk
  • McDonald's - 10 min walk
  • Whataburger - 12 min walk

About this property

SureStay Hotel by Best Western San Antonio Riverwalk

3-star hotel in Midtown, rejuvenated in 2021
SureStay Hotel by Best Western San Antonio Riverwalk is located close to Market Square and Alamo, and provides free continental breakfast, a library, and laundry facilities. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Multilingual staff, a 24-hour front desk, and a front-desk safe
  • Concierge services, coffee/tea in the lobby, and outdoor furniture
  • Guest reviews speak highly of the overall value
Room features
All 118 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 40-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and daily housekeeping

Languages

English, German, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Braille/raised signage
  • Handrails in stairways
  • In-room accessibility available in select rooms
  • Lever door handles
  • Roll-in shower available in select rooms
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Renovated entire property - October 2021

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • Phone

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
7 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Americas Best Value Inn Riverwalk Downtown/Market Square Motel
Americas Best Value Inn Riverwalk Downtown/Market Square
Americas Best Value Inn Riverwalk Downtown Market Square Motel
Americas Best Value Inn Riverwalk Downtown Market Square Motel
Americas Best Value Inn Riverwalk Downtown/Market Square
Motel Americas Best Value Inn Riverwalk Downtown Market Square
Americas Best Value Inn Riverwalk Downtown/Market Square
Surestay By Antonio Riverwalk
Americas Best Value Inn Riverwalk Downtown Market Square
SureStay Hotel by Best Western San Antonio Riverwalk Hotel
SureStay Hotel by Best Western San Antonio Riverwalk San Antonio

Frequently asked questions

Is SureStay Hotel by Best Western San Antonio Riverwalk pet-friendly?

Yes, this hotel allows dogs (limit 2 per room). There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at SureStay Hotel by Best Western San Antonio Riverwalk?

As of Jun 1, 2023, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western San Antonio Riverwalk on Jun 4, 2023 start from $66.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western San Antonio Riverwalk?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western San Antonio Riverwalk?

Check-in is from 3:00 PM - 3:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western San Antonio Riverwalk?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western San Antonio Riverwalk located?

Located in Midtown, this hotel is within 1 mi (2 km) of Methodist Metropolitan, Market Square, and Alamo. Henry B. González Convention Center and Alamodome are also within 3 mi (5 km).

SureStay Hotel by Best Western San Antonio Riverwalk Reviews

SureStay Hotel by Best Western San Antonio Riverwalk Reviews

Reviews

6.8
Rating 10 - Excellent. 133 out of 383 reviews" "
" "10 - Excellent 35%
Rating 8 - Good. 82 out of 383 reviews" "
" "8 - Good 21%
Rating 6 - Okay. 45 out of 383 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 47 out of 383 reviews" "
" "4 - Poor 12%
Rating 2 - Terrible. 76 out of 383 reviews" "
" "2 - Terrible 20%

7.2/10

Cleanliness

7.6/10

Staff & service

6.9/10

Amenities

6.9/10

Property conditions & facilities

6.9/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and felt safe. Would recommend S-Rank!!
Stayed 1 night in May 2023

2/10 Terrible

Leslie

Business traveler, Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
This management were rude from the beginning. Accused the dog of breaking the AC unit cover which was already broken and charged us $150 and the total stay was $188! Charged pet fee on top. Never sent photos or made us aware of charge until I saw it on my statement. There was a Newport half smoked cigarette in the room and the TV was broken and never fixed. Just an awful place with awful people and management.
Stayed 3 nights in May 2023

2/10 Terrible

Jesse

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went out for the day came back and room was not even touched so I called to the front office and they said they only clean every 3 days so I asked them what do I do with the trash he said there was a dumpster out on the side for me to go dump it over there so I had to clean my own room and throw my own trash
Stayed 3 nights in May 2023

4/10 Poor

Nelson Max

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing to like. It was right by the freeway with traffic noise all day and all night. There's hardly any way one can sleep here.
Stayed 3 nights in May 2023

8/10 Good

Norma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good price
Stayed 1 night in May 2023

6/10 Okay

Kevin

Business traveler
Liked: Staff & service
Disliked: Amenities
The lighting was ugly, light switches were in weird places, tons of highway noise, renovation looked slapped together quickly.
Stayed 1 night in May 2023

8/10 Good

Priscilla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice check in man. But the parking situation was very crazy.
Stayed 1 night in Apr 2023

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks I like the location
Stayed 1 night in Apr 2023

4/10 Poor

Blake

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This picture is very deceiving. This motel is in a very questionable area. One of our towels was dirty, the sink and faucet looked like they had not been cleaned for us. The bathroom floor was gross. We were woken up at 8:30 Saturday morning by staff knocking and then opening our door. Then a manager came by knocking again apologizing with a flimsy excuse. Just let us sleep! The separate bedroom had broken cheap blinds and the sunlight was blinding coming in there. This was a bad experience. So bad that we didn't stay for our already paid for 2nd night.
Stayed 2 nights in Apr 2023

4/10 Poor

Aundre

Stayed 1 night in Apr 2023

General hotel information

Reasons to Book
Property & Room Cleanliness
Star Rating
3
Nearest Airport
San Antonio, TX (SAT-San Antonio Intl.)
Address
900 N. Main Avenue, San Antonio, TX