SureStay Hotel by Best Western San Antonio Riverwalk
3.0 star property
Guests rated this property 3.4/5 for cleanliness.
Popular amenities
Free WiFi
Parking included
Pet friendly
Air conditioning
Laundry
Room service
Cleaning and safety practices
Cleaned with disinfectant
Hand sanitizer provided
Social distancing
Sheets and towels washed at 140°F
900 N. Main Avenue, San Antonio, TX, 78212
Explore the area
Popular LocationCathedral of San Fernando17 min walk
Popular LocationRiver Walk17 min walk
Popular LocationPearl District18 min walk
AirportSan Antonio, TX (SAT-San Antonio Intl.)10 min drive
Choose dates to view prices
About this area
San Antonio
SureStay Hotel by Best Western San Antonio Riverwalk is located in Midtown, a neighborhood in San Antonio. Alamo and San Antonio Majestic Theater are cultural highlights, and travelers looking to shop may want to visit Pearl District and Market Square. Check out an event or a game at Alamodome, and consider making time for San Antonio Zoo and Aquarium, a top attraction not to be missed.
San Antonio International Airport (SAT) - 10 min drive
Restaurants
Lulu's Bakery and Cafe - 3 min walk
The Annex - 5 min walk
Starbucks - 7 min walk
Sparky's - 9 min walk
5 Points Local - 10 min walk
About this property
SureStay Hotel by Best Western San Antonio Riverwalk
3-star San Antonio hotel in Midtown, near River Walk
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a library and a front-desk safe are onsite. All 118 individually furnished rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and microwaves.
SureStay Hotel by Best Western San Antonio Riverwalk offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Each accommodation is individually furnished. 40-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in October 2021.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Room service available
Coffee/tea in common area(s)
Family friendly
Laundry facilities
Microwave
Refrigerator
Conveniences
Front-desk safe
Library
No elevators
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Languages spoken
English
German
Hindi
Spanish
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Pets allowed for an extra charge of USD 15 per pet, per night
Welcoming dogs only
2 per room
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! Up to 7 children 1 year old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee: USD 15 per pet, per night
Service animals are exempt from fees
An in-room refrigerator is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
We should mention
Up to 7 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Alcohol is not served at this property
Property is also known as
Americas Best Value Inn Riverwalk Downtown/Market Square Motel
Americas Best Value Inn Riverwalk Downtown/Market Square
Americas Best Value Inn Riverwalk Downtown Market Square Motel
Americas Best Value Inn Riverwalk Downtown Market Square Motel
Americas Best Value Inn Riverwalk Downtown/Market Square
Motel Americas Best Value Inn Riverwalk Downtown Market Square
Americas Best Value Inn Riverwalk Downtown/Market Square
Surestay By Antonio Riverwalk
Americas Best Value Inn Riverwalk Downtown Market Square
SureStay Hotel by Best Western San Antonio Riverwalk Hotel
SureStay Hotel by Best Western San Antonio Riverwalk San Antonio
Frequently asked questions
Yes, this hotel allows dogs (limit 2 per room). There's a fee of USD 15 per pet, per night. Service animals are exempt from fees.
As of May 20, 2022, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western San Antonio Riverwalk on May 23, 2022 start from $56.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Self parking is free at this property.
Check-in is from 3:00 PM - 3:00 AM. Late check-in is available during limited hours.
Check-out is at 11 AM.
Located in Midtown, this hotel is within 1 mi (2 km) of San Antonio Central Library, River Walk, and Pearl District. Market Square and Alamo are also within 1 mi (2 km).
Yes, SureStay Hotel by Best Western San Antonio Riverwalk offers free cancellation on select room rates, because flexibility matters! Please refer to SureStay Hotel by Best Western San Antonio Riverwalk cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
3.4
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The receptionist Mike was helpful, but seemed flustered and overwhelmed with his job task. When we entered our room, there was a shirtless man in the bed that was startled. We then requested a refund and booked another hotel.
Staff very sweet. I did not stay the night because there wasn’t any running water. I didn’t request refund
Stayed 1 night in May 2022
2/5 Poor
Sofia
Traveled with family and small children
May 1, 2022
Liked: Cleanliness, staff & service
Close to downtown, and close to the highways, but holy moly it was loud! We couldn't really hear each other outside the room unless we were speaking quite loudly. The facility was doing a great job trying to keep the loudness reasonable inside the rooms, and they are newly renovating the rooms but still some patchy walls and paint jobs and work needs to be done. Also, at one point in the middle of the night our toilet suddenly started reeking of smoke. It was really really obvious, and all the rooms are non-smoking, so the only thing we can think of is that the smoke came through the toilet vent from a neighboring room or something. That was really tough because we had a 1-year-old with us. We close the toilet door and tried to keep the smell from creeping into the bedroom because it was so strong.
However, front desk staff was friendly.
I would consider saying there again because it was so cheap and alternatives were so expensive, but if I had the choice I would consider something a little bit nicer. The area was a bit sketchy. That said, definitely not a sketchy as some of the other areas that we drove by in San Antonio.