Ratings based on 389 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler

Terrible Staff

Posted Aug 2, 2016
Pros: If the staff was replaced it would be a nice hotel.
Cons: The staff. Especially the daytime desk staff.
I checked in to this hotel on 7/26 and extended several times as needed. On 8/1 my office extended the hotel again for that night. When I returned from working all night the hotel had removed my things from the room and stuffed them in a cart. When I told them my office had extended the room for another night they said I could not check back in until 3:00 PM. They received the new confirmation at 8:45 AM but rather than look for it they removed my things and told me to leave until 3:00 PM. This was how I was treated after staying there for 5 consecutive nights. The absolutely worst customer service I have experienced in 5 years traveling for my company.
Comment from Hotel Management
Aug 25, 2016 by Donna , Hotel Management
Dear Guest, Please allow me to apologize for the inconvenient you experience during your recent stay. Be assure this matter was discuss with morning front desk and it will not be repeated with any other guest , Also know that even though you received conformation early but we wont see reservation in system for few hours . We want you to give us another opportunity to serve you and do our best to provide great service . Once again thank you for staying with us. Sincerely Donna Patel
5 out of 5
by A verified traveler from L

Hotel con desayuno incluido

Posted Jul 25, 2016
Super confortable, el desayuno delicioso y la señal de wireless súper buena. Muchas amenidades por un precio justo
5 out of 5
by A verified traveler from Dallas, TX

Clean, budget friendly hotel in NE San Antonio

Posted Jul 18, 2016
Spacious room, clean room. The amenities are well located and easily accessible from all rooms. Well lit parking lot all around hotel, and plenty of food and entertainment options nearby.
4 out of 5
by Shelly from Wylie texas

Worth the price!

Posted Jun 27, 2016 on Hotels
Very nice
4 out of 5
by David

This traveler left a rating score only Posted Jun 27, 2016 on Hotels
4 out of 5
by Joaquin from Dallas TX

Decent stay

Posted Jun 16, 2016 on Hotels
Remote did not work on television. Room smelled like sterile sanitized product. Otherwise, room was comfortable, bed was comfortable, pillows were comfortable, quiet room.
3 out of 5
by A verified traveler

Good deal on motel

Posted Jun 15, 2016 on Hotels
The stay was OK. Good value for room.
5 out of 5
by Phillip from Kemp

Only one night but our stay was relaxing

Posted Jun 13, 2016 on Hotels
The room was clean. It was well maintained. It was right on the highway but not a lot of noise.
5 out of 5
by JOHN

This traveler left a rating score only Posted Jun 11, 2016 on Hotels
3 out of 5
by David

This traveler left a rating score only Posted Jun 3, 2016 on Hotels