Ratings based on 2,008 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Houston, Texas

Another enjoyable stay

Posted Apr 9, 2016
Basically my "go to" hotel when I'm working in San Antonio. Pleasant environment. Great hot breakfast. Only negative was the pool area was being renovated while we were there. couldnt use the pool, but it was looking good by the time we left.
Comment from Hotel Management
Apr 26, 2016 by Juan Jose, Property Manager, Hotel Management
We appreciate being your "go to" hotel. We apologize you were unable to use the pool, but we try to keep our hotel updated for our great guests such as yourself. We can't wait for your next visit so you can see the wonderful pool updates.
4 out of 5
by A verified traveler from Castle Rock, WA

Good hotel!

Posted Apr 7, 2016
The pool wasn't working. ... And when I booked the hotel nobody told me that is under construction. ..
Comment from Hotel Management
Apr 26, 2016 by Juan Jose, Property Manager, Hotel Management
We apologize for the inconvenience but please come back and visit us again. We have updated our pool area.
4 out of 5
by A verified traveler

Posted Apr 6, 2016
Good place to stay for the price. No pop machines. Room was not ready for check in at 3pm.
Comment from Hotel Management
Apr 6, 2016 by Juan Jose, Property Manager, Hotel Management
Thank you for your comments. We will review with all departments to help us improve our service.
4 out of 5
by A verified traveler from Dallas Texas

Nice hotel for the money close to Sea World

Posted Apr 4, 2016
Cons: Pest Treatment
Location: Close to Sea World, 20 minutes from the Downtown River Walk and 15 minutes to Six flags. Lots of shopping and restaurants near by.
Hotel was in a good location, nice pool, staff was great, room was an upgrade (3 queen beds), breakfast was wonderful. Only draw back was the cockroach I stepped on in the middle of the night.
Comment from Hotel Management
Apr 6, 2016 by Juan Jose, Property Manager, Hotel Management
We truly appreciate your wonderful comments. Thank you for your great review.
4 out of 5
by A verified traveler from Salt Lake City, UT

Close to everything!

Posted Apr 3, 2016
It was nice to be so close to so many restaurants and close to everything! It was a quick drive to seaworld and downtown, and a quiet location. The pool was outside and unheated, and no hot tub so we didn't get to use them on our March visit. The staff was helpful, breakfast was good- muffins, bagels, eggs and sausage, texas shaped waffles. The rooms were nice and clean. For the price and location, it was just right for our family.
Comment from Hotel Management
Apr 6, 2016 by Juan Jose, Property Manager, Hotel Management
Thank you for your wonderful review.
4 out of 5
by A verified traveler from Shreveport, La

Nice hotel for the price !

Posted Apr 3, 2016
Don't let the low cost scare you away ! This hotel is convenient to everything !! It's not the fanciest place in town, but the room was fine for my family of four. Nice breakfast (the waffle makers were awesome). We had no problems at all, very quiet and slept like babies.
Comment from Hotel Management
Apr 6, 2016 by Juan Jose, Property Manager, Hotel Management
Thank you Jim for a great review.
Comment from Hotel Management
Apr 6, 2016 by Juan Jose, Property Manager, Hotel Management
Thank you Jim for a great review.
3 out of 5
by A verified traveler from Alabama

Ten Minutes from Seaworld & 20 Minutes from Alamo

Posted Apr 2, 2016
Location: Seaworld, Alamo, Missions Trail, Riverwalk
Area: The hotel is well worth the 20 minute drive to the Alamo and river walk. You will pay about half as much for the room and get free parking. It is also less than 10 minutes from Seaworld. Cleanliness: When we arrived the room looked clean at a glance. I did have to wash what appeared to be a booger and some black hairs off the wall by the toilet, but I understand the cleaning staff probably doesn't see that area. (I recommend they make a point of inspecting the wall around the toilet). Other than that, I have no complaints about the cleaning staff. In fact, I was very pleased to return the second evening to find they had arranged my son's stuffed animals on the bed. What a nice touch! Comfort: The beds were not the best, but were okay, and again, well worth the savings. Grounds: The rooms are accessed from the outside and surround a lovely pool. It has a 1980's feel. Breakfast: The waffles are great. The rest, not so much.
Comment from Hotel Management
Apr 6, 2016 by Juan Jose, Property Manager, Hotel Management
We love all your comments. It help us improve and work harder. Thank you for your review.
4 out of 5
by A verified traveler

Conveniente, cerca del Sea Workd

Posted Mar 23, 2016
El personal maravilloso, desayunos con variedad, La habitación muy cómoda, pero el baño hacía mucho ruido y había un liqueo en la bañera, pero aun así disfrutamos nuestra estadía.
Comment from Hotel Management
Mar 28, 2016 by Juan Jose, Property Manager, Hotel Management
Gracias por sus comentarios.
5 out of 5
by A verified traveler

Posted Mar 22, 2016
Best pricing in the area for the time we needed it and the suite was quite large and comfortable.
Comment from Hotel Management
Mar 24, 2016 by Juan Jose, Property Manager, Hotel Management
Thank you for your comments.
1 out of 5
by A verified traveler

Not happy didn't take care of my issue

Posted Mar 19, 2016
Kept giving me the run around. So just wasn't happy about the,overall issue
Comment from Hotel Management
Mar 30, 2016 by Juan Jose, Property Manager, Hotel Management
Thank you for your review.