Amazing hotel and staff
Posted Dec 6, 2015
I can't speak highly enough about this hotel and staff. The first night that I was there, the wifi stopped working and they went above and beyond to get it working again. I moved rooms 3 times because we weren't sure what the problem was (access point, router, etc.) They ended up calling the Time Warner cable people out to fix everything. I got to know the staff and they were very concerned that I was happy and being well taken care of. Haley (who not just works there but is one of the nicest people I have met in San Antonio!) even called me personally to check on me one morning as I was supposed to check out but decided to extend my stay and stay there a few days longer. Also, the rooms have been updated with new beds, linens, tv's, large refrigerators and microwaves. The rooms are super clean and well maintained. If I come back to San Antonio, I will absolutely choose the Best Western Plus Fiesta again.