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Best Western Plus Lackland Hotel & Suites

Photo gallery for Best Western Plus Lackland Hotel & Suites

Primary image
Indoor pool
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace

Overview of Best Western Plus Lackland Hotel & Suites

Best Western Plus Lackland Hotel & Suites

2.5 star property

4.3/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
3635 Crooked Trail, San Antonio, TX, 78227

Explore the area

  • Popular LocationLackland Air Force Base2 min drive
  • Popular LocationLackland Air Force Base Visitor Center4 min drive
  • Popular LocationWilford Hall Medical Center4 min drive
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)20 min drive

Room options

About this area

San Antonio

Located in San Antonio, Best Western Plus Lackland Hotel & Suites is in the business district. Notable landmarks in the area include River Walk and Alamo. Aquatica San Antonio Waterpark and The Amazing Mirror Maze are also worth visiting. Be sure not to miss outdoor adventures like hiking/biking trails and mountain biking.

What's nearby

  • Lackland Air Force Base - 2 min drive
  • Lackland Air Force Base Visitor Center - 4 min drive
  • Wilford Hall Medical Center - 4 min drive
  • Wolff Municipal Stadium - 6 min drive
  • Port San Antonio - 9 min drive

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 20 min drive

Restaurants

  • Afterburners - 3 min drive
  • Taqueria Arandas - 4 min drive
  • Denny's - 4 min drive
  • Mina & Dimi's Greek House - 4 min drive
  • IHOP - 4 min drive

About this property

Best Western Plus Lackland Hotel & Suites

Hotel in the heart of West San Antonio
A free breakfast buffet, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Best Western Plus Lackland Hotel & Suites. Stay connected with free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a gym and a business center.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Express check-out, a front desk safe, and concierge services
  • Express check-in, a TV in the lobby, and a 24-hour front desk
  • Guest reviews give good marks for the breakfast, helpful staff, and location
Room features
All guestrooms at Best Western Plus Lackland Hotel & Suites have perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like desk chairs and safes. Guest reviews say good things about the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.00 per stay)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • 1 bar

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

More properties to consider

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Atrea
Atrea Hotel
Best Western Atrea
Best Western Plus Atrea
Best Western Plus Atrea Hotel
Best Western Plus Atrea Hotel San Antonio
Best Western Plus Atrea San Antonio
Best Western Plus Lackland Hotel San Antonio
Best Western Plus Lackland Hotel
Best Western Plus Lackland San Antonio
Best Western Plus Lackland

Frequently asked questions

Does Best Western Plus Lackland Hotel & Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Plus Lackland Hotel & Suites?

As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Best Western Plus Lackland Hotel & Suites on Oct 16, 2022 start from $93.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Lackland Hotel & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Lackland Hotel & Suites?

Self parking is free at this property.

What time is check-in at Best Western Plus Lackland Hotel & Suites?

Check-in is from 3 PM - midnight.

What time is check-out at Best Western Plus Lackland Hotel & Suites?

Check-out is at 11 AM.

Where is Best Western Plus Lackland Hotel & Suites located?

Located in West San Antonio, this hotel is within 1 mi (2 km) of Joint Base San Antonio and Lackland Air Force Base. Wilford Hall Medical Center and Lackland Air Force Base Visitor Center are also within 3 mi (5 km).

Can I cancel my reservation for free at Best Western Plus Lackland Hotel & Suites and receive a full refund?

Yes, Best Western Plus Lackland Hotel & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Lackland Hotel & Suites cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 569 out of 1001 reviews
5 - Excellent 57%
Rating 4 - Good. 285 out of 1001 reviews
4 - Good 28%
Rating 3 - Okay. 87 out of 1001 reviews
3 - Okay 9%
Rating 2 - Poor. 36 out of 1001 reviews
2 - Poor 4%
Rating 1 - Terrible. 24 out of 1001 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Brett
Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent staff, breakfast was a 7 out of 10. Travel to Lackland was 6-8 minutes. Plenty of fast food options next to the Lackland gate.
Stayed 2 nights in Sep 2022

5/5 Excellent

Laura
Liked: Cleanliness, staff & service
El personal es muy amable y el lugar muy limpio,el desayuno delicioso.
Stayed 2 nights in Sep 2022

5/5 Excellent

Jesus
Liked: Staff & service, amenities, property conditions & facilities
I like that the motel and property were clean, house keeping everyday was much appreciated! All around a very good motel! I highly recommend.!
Stayed 4 nights in Sep 2022

4/5 Good

Brian
Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was large and clean. A/C worked great. Staff was very friendly, helpful. The location was cose to our family.
Stayed 2 nights in Sep 2022

4/5 Good

Will
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Nice enough place . Once again , no recycling ! I enjoyed the workout room , being , it wasn’t a very comfortable place to take a walk . Great staff !
Stayed 3 nights in Sep 2022

4/5 Good

Jailyn
Traveled with family and small children
Liked: Cleanliness, staff & service
It was a good stay. Just very humid inside room
Stayed 3 nights in Sep 2022

5/5 Excellent

Tina
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for BMT graduation. Perfect location. Staff was great room clean.
Stayed 3 nights in Aug 2022

1/5 Terrible

Aamir
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel to visit my 9 years old who got bit on her feet by a bug inside hotel room. We were given a room which had a stink you could smell moment you step inside. There was mold on bathroom wall. Roaches and bugs were visibly crawling. The room's fire alarm kept beeping since the batteries needed replacement. Room service did not make beds all 3 days we stayed. One of the hotel room phones was not functioning. Overall, a very unpleasant experience.
Stayed 3 nights in Aug 2022

4/5 Good

Tina
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room has a damp smell.
Stayed 1 night in Aug 2022

4/5 Good

James
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We'll kept and clean facility. Friendly staff. Will visit again!
Stayed 4 nights in Aug 2022