COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Best Western Plus Lackland Hotel & Suites

Photo gallery for Best Western Plus Lackland Hotel & Suites

Featured Image
Indoor pool
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Best Western Plus Lackland Hotel & Suites

Best Western Plus Lackland Hotel & Suites

2.5 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
3635 Crooked Trail, San Antonio, TX, 78227

Explore the area

  • Popular LocationLackland Air Force Base2 min drive
  • Popular LocationLackland Air Force Base Visitor Center4 min drive
  • Popular LocationWilford Hall Medical Center4 min drive
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)20 min drive

Choose dates to view prices

About this area

San Antonio

Located in San Antonio, Best Western Plus Lackland Hotel & Suites is in the business district. Alamo and San Antonio Majestic Theater are cultural highlights, while River Walk is a notable landmark. San Antonio SeaWorld and San Antonio Zoo and Aquarium are also worth visiting. Be sure not to miss outdoor adventures like hiking/biking trails and mountain biking.

What's nearby

  • Lackland Air Force Base - 2 min drive
  • Lackland Air Force Base Visitor Center - 4 min drive
  • Wilford Hall Medical Center - 4 min drive
  • Wolff Municipal Stadium - 6 min drive
  • Port San Antonio - 9 min drive

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 20 min drive

Restaurants

  • Taqueria Arandas — 4 min drive
  • Denny's — 4 min drive
  • Mina & Dimi's Greek House — 4 min drive
  • IHOP — 4 min drive
  • Golden Wok — 4 min drive

About this property

Best Western Plus Lackland Hotel & Suites

San Antonio hotel in West San Antonio, near Lackland Air Force Base
Along with an indoor pool, this hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. All 77 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Guests will also find coffee makers, free local calls, and hair dryers.
Best Western Plus Lackland Hotel & Suites offers 77 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 1 bar

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Atrea
Atrea Hotel
Best Western Atrea
Best Western Plus Atrea
Best Western Plus Atrea Hotel
Best Western Plus Atrea Hotel San Antonio
Best Western Plus Atrea San Antonio
Best Western Plus Lackland Hotel San Antonio
Best Western Plus Lackland Hotel
Best Western Plus Lackland San Antonio
Best Western Plus Lackland

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 554 out of 947 reviews
5 - Excellent 59%
Rating 4 - Good. 275 out of 947 reviews
4 - Good 29%
Rating 3 - Okay. 77 out of 947 reviews
3 - Okay 8%
Rating 2 - Poor. 24 out of 947 reviews
2 - Poor 3%
Rating 1 - Terrible. 17 out of 947 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok so far
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality hotel, room was clean, comfy and spacious. Weren’t expecting a hot breakfast because Covid rules are still in place but were surprised and breakfast was great. Very happy and would definitely stay here again.
Stayed 1 night in Jul 2021

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property management is non existent. Manager does notvwork weekends yet isbtheir busiest time, no more than one front desk employee handling guest requests, check ins and phone calls. Moved rooms three times as two different rooms on two different floors had major water leak issues from rain outside. One was so bad that water was flowing over an electrical socket.. seems like a structural or window installation issue that may be prevelant throughout the building. Lastly they have those small uncomfortable pillows.
Stayed 2 nights in Jul 2021

4/5 Good

Stayed 1 night in Jul 2021

4/5 Good

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, breakfast was served to you which was great. My only dislike was that pool didn’t look clean and that the hot tub wasn’t working and looked dirty as well, overall great hotel would stay again.
Stayed 3 nights in Jul 2021