Not what I was expecting or hoping for
Posted Mar 6, 2017
This hotel was not very clean. The room itself was dirty. It looked like the vacuum had not been run in it. There was large clumps of dirt on the floor. The duvet was dirty - it had a big stain on it. The sheets did not look clean - there was a pen mark and a giant stain on the sheets. I was disappointed overall. There was breakfast in the lobby, but that space was very small and most mornings (3), the breakfast was gone pretty early on. The two women working the breakfast place were very frustrated and agitated, not keeping customer service as a top priority. There was hardly ever someone at the front desk. You had to ring a bell to get someone. The door to the laundry room was always open and there were always maid carts right outside. This was the main entrance to the lobby from the rooms. The pool was very dirty, it wasn't warm enough, but I never would have taken a swim in there. The rooms were small, you could barely fit walking to the bathroom, without hitting the edge of the bed.