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Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection

4.5 star property
Luxury San Antonio aparthotel in La Cantera District with 2 outdoor swimming pools

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection

Exterior
Indoor pool, 2 outdoor pools, cabanas (surcharge), sun loungers
Dining
Meeting facility
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Reviews

8.6 out of 10

Excellent

Popular amenities

7.6 out of 10
Guests liked the amenities.
  • Pool
  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Spa
    Spa
  • Parking available
    Parking available
  • Gym
    Gym
The price is $199
includes taxes & fees
$168 per night
Oct 14 - Oct 15
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Room options

Available filters for rooms
Showing 3 of 4 rooms

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
18603 La Cantera Terrace, San Antonio, TX, 78256

What's nearby

  • The Rim Shopping Center - 17 min walk
  • Six Flags Fiesta Texas - 20 min walk
  • La Cantera Golf Club - 3 min drive
  • The Shops of La Cantera - 3 min drive
  • University of Texas at San Antonio - 5 min drive

Getting around

  • San Antonio Station - 20 min drive
  • San Antonio International Airport (SAT) - 21 min drive

Restaurants

  • ‪Starbucks - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬17 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Agora Bar - ‬14 min walk
  • ‪Whataburger - ‬2 min drive

About this property

Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection

Luxury San Antonio aparthotel in La Cantera District with 2 outdoor swimming pools
2 outdoor pools, a full-service spa, and an indoor pool are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge. Each apartment offers comforts like a pillowtop bed and Egyptian cotton sheets, plus free WiFi and an LCD TV with cable channels. Added amenities include free wired internet, an iPod dock, and a coffee/tea maker. Housekeeping is available on request.
Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection offers 163 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a spa tub, a steam room, and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, English, French, Spanish

Property amenities

Pool/Spa

  • 10 treatment rooms
  • 2 outdoor pools
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Indoor pool
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Pool cabanas (surcharge)
  • Pool loungers
  • Prenatal massages
  • Sauna
  • Spa tub
  • Steam room
  • Swedish massages
  • Turkish bath

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle
  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool

Food and drink

  • Coffee/tea maker

Dining

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels
  • TV in common areas

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service

Work spaces

  • 24-hour business center
  • Computer station
  • Conference center (11,000 square feet of space)
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of towels on request
  • Concierge services
  • Free local calls
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (on request)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe at front desk
  • Vending machine
  • Wedding services

Location highlights

  • In a shopping district
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Basketball
  • Children's pool
  • Fitness classes
  • Gym
  • Outdoor tennis court
  • Yoga classes
  • Theme park nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 163 units
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Garden
  • Housekeeping (on request)
  • Mediterranean architecture
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 125
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 20 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200
  • Resort fee: USD 29.50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Spa tub access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12 to 30 for adults, and USD 12 to 30 for children
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Late check-out fee: USD 125 (subject to availability)
  • Housekeeping fee: USD 75 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Eilan Autograph Collection
Eilan Autograph Collection San Antonio
Eilan Hotel Resort Autograph Collection
Eilan Hotel Resort Autograph Collection San Antonio
Eilan Hotel Autograph Collection San Antonio
Eilan Hotel Autograph Collection
Eilan Hotel Spa San Antonio
Eilan Hotel Spa Autograph Collection
Eilan Hotel Resort Spa Autograph Collection
Eilan Hotel Spa Ascend Resort Collection
Bluegreen Vacations Eilan Hotel Spa Ascend Resort Collection

Frequently asked questions

Does Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

How much does it cost to stay at Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection?

As of Sep 27, 2024, prices found for a 1-night stay for 2 adults at Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection on Oct 14, 2024 start from $143.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection?

Valet parking is available for USD 35 per night.

What time is check-in at Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection?

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection?

Check-out is at 10:00 AM. Late check-out is available for USD 125 (subject to availability).

Where is Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection located?

Located in La Cantera District, this luxury aparthotel is within 1 mi (2 km) of The Rim Shopping Center, Six Flags Fiesta Texas, and La Cantera Golf Club. The Shops of La Cantera and University of Texas at San Antonio are also within 3 mi (5 km).

Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 944 reviews" "
Rating 8 - Good. 199 out of 944 reviews" "
Rating 6 - Okay. 91 out of 944 reviews" "
Rating 4 - Poor. 53 out of 944 reviews" "
Rating 2 - Terrible. 36 out of 944 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very nice property and staff! Thank you
Stayed 1 night in Sep 2024

10/10 Excellent

Ana

Stayed 2 nights in Jul 2024

6/10 Okay

Carlos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
check in time to late and check out to early
Stayed 1 night in Aug 2024

10/10 Excellent

JOSE

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Winifred M

Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful! The pool should be open at 9:00 am, the guest doors could use a quiet close, and housekeeping did not clean my room although I was there for 5 nights.
Stayed 5 nights in Aug 2024

10/10 Excellent

Michelle, San Antonio

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing customer service, they even have a spa to get facials and the kids loved the pool
Stayed 1 night in Aug 2024

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay after a long day of fun.
Stayed 3 nights in Aug 2024

4/10 Poor

gilberto pablo

Liked: Cleanliness, property conditions & facilities
There is NO housekeeping which demerits the service considerably, it was a disappointment since when you make the reservation they don’t mention this. The restaurant closes for breakfast and lunch almost all week, which is also another disappointment leaving you only to get food at the coffee shop or outside the hotel.
Stayed 4 nights in Aug 2024

8/10 Good

Aaron

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is overall a nice hotel that is part of a fun development with good dining and other retail options within walking distance. The big pluses for me were the spa and pool, both of which are well maintained and have nice amenities. Staff was friendly and the room was pretty nice so it made for a good spot for a weekend getaway.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandro, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service!!!
Stayed 1 night in Jul 2024

10/10 Excellent

JOSE

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Dorota

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Jacquelyn

Traveled with partner
Disliked: Amenities
The place was nice enough, in a decent enough part of the city, but it was so poorly run. The staff is borderline incompetent. It’s like someone put a bunch of money into a nice property, but then nickel and dimes everything so the experience doesn’t match up with the environment and pictures. No wait staff at the pool deck, just a walk up bar. We asked for some extra limes with a mixed drink at the bar and were told to just take it as is, the drink is fine. No room service, so we ordered food from the restaurant to take up to the room and we’re going to wait. They forgot to add chicken to one of the salads, then made us wait an additional 20 minutes while they made the chicken, without an offer of a drink or anything while we waited. And the bartender when pouring the wine glasses was literally measuring out to the ounce the amount going into the glass, and at one point saw her pour some back that went over. Just an extreme example of the miserly way the management must run this place. And the food we did order was gross, ended up just going down to the store and got food from there, which was the only real saving grace to the place. And when we checked in were notified if we wanted towels or anything cleaned to leave it outside the door, on the ground, then the staff would come and pick it up and put clean ones back. Put the clean ones back in the room like a normal hotel? Absolutely not, they will put your clean towels and linens ON THE GROUND, outside your door. Absurd!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Leopoldo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Julie

Stayed 4 nights in Jul 2024

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness, amenities
Told them it was my birthday when making reservations. When I arrived my name wasn’t on the marquee like the other birthdays and anniversaries. My room had a patio with lounge chairs but couldn’t enjoy it because the door didn’t work. :( Boooo on my birthday!!
Stayed 1 night in Jun 2024

10/10 Excellent

Alejandro, San Antonio

Liked: Cleanliness, property conditions & facilities
Great place to stay...
Stayed 1 night in May 2024

10/10 Excellent

firas

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Floyd

Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Christopher

Liked: Cleanliness, room comfort
Pretty good
Great rooms, forced valet parking and too many kids really sucked but property was nice.
Stayed 4 nights in Jun 2024

10/10 Excellent

George

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Brooke, San Antonio

Traveled with partner
Disliked: Property conditions & facilities
Valet service was exceptional, and much better than customer service inside the hotel. We had to ask for all information - and it was given with attitude: asked about check out time, pool hours and pool location,etc. cleanliness moderate. Very few guests, so imagine it may be poor if busy. It seemed the front desk staff did not want to be there. Felt we were inconveniencing them for basic info (like questions about location of pool and check out time). No pool towels out at pool. Later discovered them in our room, in the closet. Just no information given. We’d gone to the resort website to figure out food options on site, etc. At 8:30 am, pounding at our door by a man in a polo with gloves on. No name tag, no polo identifying as a staff member. When my husband answered, he just walked away. Phone rang twice, first time no one on the other line. Second time, front desk asking if we’d changed rooms last night. No, we had not. Confusion over what room we were in, so they thought it was vacant? The pool hours begin at 10 am, we were told, when checkout is. For the size resort, outdoor pool very small. Wouldn’t stay here again. For anyone concerned about self-parking (we weren’t, but in case you are) only valet parking available. Pricey parking. Simply not worth it. Pick another hotel. Lots of great places in the area. This isn’t one of them.
Stayed 1 night in Jun 2024

2/10 Terrible

Vanessa

Stayed 1 night in May 2024

8/10 Good

Sharna

Traveled with group
Liked: Cleanliness, room comfort
Lovely ladies weekend
The hotel is beautiful and very nicely located. It has a lot of wonderful amenities and is surprisingly very quiet. The staff were very helpful and friendly and the room was very comfortable and a nice size. Upon arrival we discovered the only kind of parking was valet which was $39 dollars a day. That was a bit off putting. I also booked this as a hotel stay not realizing this is a time share property. Where were taken to a desk to try to sign us up for a presentation and tour. Which we politely declined. It is close to shops and restaurants and has lovely pools indoor and out that also have handicap access. The spa is beautiful and has lovely relaxation areas and even mixed and women areas only. The spa was a bit over priced for the types of services we received and they included their own 22% gratuity. Which having worked in the spa industry for 18 years I thought was a bit on the nose and should be at the discretion of the client based on service. The restaurant was nice but could use some updating to the decor and the menu. The cafe was nice and convenient with a little grocery store inside as well as Starbucks. Overall it’s a beautiful resort and has a lot of wonderful features just a few extra costs that seem excessive. Lovely place for a ladies weekend or celebrating something special. The entry is very grand and lots of great picture spots as well. Would definitely return.
Stayed 2 nights in May 2024

General hotel information

Reasons to Book
Onsite Restaurant/Bar & Outdoor Pool
Check-In Time
4:00 PM
Check-Out Time
10:00 AM
Star Rating
4.5