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Overview of Candlewood Suites San Antonio NW Medical Center

Photo gallery

Featured Image
Seasonal outdoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air Conditioning
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationSouth Texas Medical Center4 min drive
    Popular LocationNorth Star Mall7 min drive
    Popular LocationUniversity of Texas-San Antonio9 min drive
    AirportSan Antonio, TX (SAT-San Antonio Intl.)10 min drive

Choose dates to view prices

  • Suite, 1 Bedroom, Non Smoking (1 Queen Bed)

    Room amenities

    • 505 sq ft
    • Sleeps 4
    • 1 Queen Bed
    More detailsSuite, 1 Bedroom, Non Smoking (1 Queen Bed)
  • Suite, 1 Bedroom, Smoking (1 Queen Bed)

    Room amenities

    • 505 sq ft
    • Sleeps 4
    • 1 Queen Bed
    More detailsSuite, 1 Bedroom, Smoking (1 Queen Bed)
  • Studio Suite, 1 Queen Bed, Non Smoking

    4.9/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStudio Suite, 1 Queen Bed, Non Smoking
  • Studio Suite, 1 Queen Bed, Smoking

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStudio Suite, 1 Queen Bed, Smoking
  • Deluxe Suite

    Room amenities

    • 525 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Suite
  • Standard Suite

    4.3/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Suite

About this area

San Antonio

Candlewood Suites San Antonio NW Medical Center is located in San Antonio. North Star Mall and The Shops of La Cantera are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore River Walk and San Antonio Botanical Gardens. Check out an event or a game at Alamodome, and consider making time for Six Flags Fiesta Texas, a top attraction not to be missed.
Visit our San Antonio travel guide
Popular Location

What's nearby

  • South Texas Medical Center - 4 min drive
  • North Star Mall - 7 min drive
  • University of Texas-San Antonio - 9 min drive
  • Ingram Park Mall - 10 min drive
  • Alamo Quarry Market - 11 min drive

Getting around

  • San Antonio Station - 13 min drive
  • AirportSan Antonio Intl. Airport (SAT) - 10 min drive

Restaurants

  • Pasha — 8 min walk
  • Mama Margie's — 9 min walk
  • Sushi Zushi — 10 min walk
  • Yellowfish sushi — 11 min walk
  • Jason's Deli — 11 min walk

About this property

Candlewood Suites San Antonio NW Medical Center

Hotel in San Antonio with 24-hour fitness center and seasonal outdoor pool
Along with a 24-hour fitness center, this smoke-free hotel has a seasonal outdoor pool and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and free newspapers are onsite. All 112 rooms feature kitchens with refrigerators and microwaves, plus free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include sitting areas, DVD players, and coffee makers.
Candlewood Suites San Antonio NW Medical Center offers 112 accommodations with DVD players and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Street parking

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Dry cleaning service
  • DVD player
  • Free cribs/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English

Business services

  • 1 meeting room
  • Conference space (400 square feet)

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Pool hoist on site
  • Roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Shower/tub combination

Entertainment

  • DVD player
  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily until midnight
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
As of December 1, 2020, this property will no longer be an IHG-branded hotel but all reservations will continue to be honored by the property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation (varies based on length of stay)
Up to 80 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)

Property is also known as

Candlewood Suites San Antonio NW Hotel
Candlewood Suites NW Hotel San Antonio
Candlewood Suites San Antonio
Candlewood Suites San Antonio NW Medical Center Hotel
Candlewood Suites San Antonio NW Medical Center San Antonio

Frequently asked questions

Can I cancel my reservation for free at Candlewood Suites San Antonio NW Medical Center and receive a full refund?
Yes, Candlewood Suites San Antonio NW Medical Center offers free cancellation on select room rates, because flexibility matters! Please refer to Candlewood Suites San Antonio NW Medical Center cancellation policy on our site for more details about any exclusions or requirements.
Does Candlewood Suites San Antonio NW Medical Center have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 9 AM–10 PM.
Is Candlewood Suites San Antonio NW Medical Center pet-friendly?
Yes, this property allows pets with a maximum weight of up to 80 lbs per pet. There's a fee of USD 15 per accommodation.
How much is parking at Candlewood Suites San Antonio NW Medical Center?
Self parking is free at this property.
What time is check-in at Candlewood Suites San Antonio NW Medical Center?
Check-in is from 3 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Candlewood Suites San Antonio NW Medical Center?
Check-out is at noon.
Where is Candlewood Suites San Antonio NW Medical Center located?
Situated in San Antonio, this hotel is within 3 mi (5 km) of University of Texas Health and Science Center at San Antonio, South Texas Medical Center, and USAA Corporate Office Headquarters. Huebner Oaks and Wonderland of the Americas Mall are also within 3 mi (5 km).
3.8
Good
5 - Excellent
77
4 - Good
85
3 - Okay
40
2 - Poor
16
1 - Terrible
17

4.0/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Traveled with family
Sad face IconDisliked: Cleanliness, property conditions & facilities
Chairs where really old n beat down was not the cleanest!
Stayed 1 night in Oct 2020

4/5 Good

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I like the Pricing of the Room that allows me a private Bedroom from the Kids. I also Like that it is not very far to Six Flags. My only complaint was the Shower, or maybe pressure. the Shower head shot water out too fast and was painful to shower.
Stayed 1 night in Jun 2020

2/5 Poor

Traveled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Amenities
We had dirty towels still hanging in bathroom from previous guests. Coffee pot was broken and didn’t work. Room had no safe in it like said it would.
Stayed 2 nights in May 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short and sweet
Our first visit. Overall very satisfied
Stayed 1 night in Feb 2020

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