Ratings based on 650 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
79% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from US

Airport Hotel

Posted Nov 26, 2016
Good value for the price for an overnight stay. Carpets and furniture need a refresh. Bathroom shower/tub needs refurb. Although clean it looks very worn. Loads of chipped paint on walls and doors. The windows were absolutely dirty and in need of repair.
5 out of 5
by A verified traveler from US

Nice hotel and great location

Posted Nov 24, 2016
It's always a pleasure to stay here. I recommend this 100%
5 out of 5
by A verified traveler from US

Posted Nov 17, 2016
Great beds and pillows. Clean and friendly staff.
1 out of 5
by A verified traveler

El peor hotel en el que he estado

Posted Oct 20, 2016
Pros: Nada
Cons: Todo, está sucio, no tiene mantenimiento, mobiliario roto, la atención del personal pésima con muy mala actitud y sin poder resolver problemas
Hice check in a las 9 pm y a las 11 pm de ese mismo día hice el check out porque era imposible estar en ese hotel. Las cortinas estaban rotas, el closet tenía un gran hoyo, el baño tenía una fuga y comenzó a tirar agua por el piso, cuando hablé a recepción me dijeron que no tenían gente de mantenimiento, que si quería me prestaban con que limpiar.... pedí cambio de habitación y estaba en las mismas condiciones, sucia, con las cortinas rotas, etc. Tengo alergia al polvo y no podía parar de estornudar y llorarme los ojos por lo sucio de la habitación, tuve que cambiarme de hotel y además me dijeron que no podían regresarme el $$ de las 3 noches que había pagado porque la gerente lo tiene que autorizar pero nunca va al hotel porque tiene otro hotel a su cargo, hasta la fecha sigo pidiendo mi reembolso
4 out of 5
by Kevin

This traveler left a rating score only Posted Aug 29, 2016 on Hotels
4 out of 5
by Rosalinda

This traveler left a rating score only Posted Aug 25, 2016 on Hotels
5 out of 5
by A verified traveler

Close proximity to a lot of locations

Posted Aug 21, 2016 on Orbitz
Rooms looked clean and brand new and were spacious
2 out of 5
by Isaac from Dallas

Not sure if I'll stay here again

Posted Aug 16, 2016 on Hotels
I wasn't expecting to have the shower right beside the sofa instead of having it inside the restroom where most hotels do and couldn't change rooms because they were booked already, smell of the room was bad and the small not so clean pool (which I didn't use) was another disappointment. Breakfast was good and had variety plus the location & neighborhood wasn't too bad.
2 out of 5
by A verified traveler

HOTEL FEO

Posted Aug 7, 2016 on Hotels
HOTEL MUY FEO Y DETERIORADO BAÑO HORRIBLE VIEJO
2 out of 5
by Maria from mcallen,tx

One night only

Posted Aug 5, 2016 on Hotels
Good customer service. The bathtub was nasty and old.