First impression was good but stay disappointed
Posted Sep 12, 2016
Our first impression was good, but we were disappointed by housekeeping. My husband inspected the sheets and mattresses before we went to sleep. There were several tiny black things and some strands of hair between the mattress and fitted sheet. We asked the front desk if sheets were changed daily and the staff said they are. On our second night, I found one of my nursing pads in the bed left there from the night before. Obviously, the sheets weren't changed. And it appears that housekeeping was working so fast they didn't notice the pad when they made the bed. If they are supposed to change the sheets and didn't, then I can have no confidence that housekeeping didn't cut other corners to save time. That thought makes me sick. We won't be back. Also, one of the sliding doors to the closet had come away from the tract on one side. We reported it to the front desk. They said someone would fix it while we were out the next day, but it wasn't fixed.