Ratings based on 3,775 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Wisconsin

Posted Dec 3, 2016
Pros: everything!
Location: Located right next to the Alamo and across the street from the Riverwalk. Trollies and buses were right in the square and very reasonably priced.
Great hotel with old world ambiance. The staff was kind and very helpful...when I couldn't get my flight tickets to print, Edwardo took it upon himself, figured it out and got it done for us. The room was clean and housekeeping was prompt each day. A complimentary hot breakfast was included each morning with scrambled eggs, hard boiled eggs, sausages, bacon, waffles, cereal, fresh fruit and more...
Comment from Hotel Management
Dec 5, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler

Cozy & Comfortable

Posted Dec 1, 2016
We visited the Crockett during a holiday weekend. Through all the hustle of the Alamo/ Riverwalk/ and shopping center, The Crockett was a quiet escape. My wife and I enjoyed the stay, and the breakfast was an added plus.
Comment from Hotel Management
Dec 3, 2016 by General manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback
4 out of 5
by A verified traveler from Sherwood Park, Alberta, Canada

Great hotel, close to the River Walk

Posted Nov 30, 2016
Pros: I liked the history associated with the hotel and the fact it was over 100 years old! It was with in walking distance of all the attractions.
Location: The riverwalk is 5 min. away! Great ambiance and good food. The Alamo is right next door! The outdoor market is about a 20 min. walk.
Perfect Location! Staff were very helpful and really endearing. The hotel is over 100 years old. Stayed on the 7th floor with a spectacular view of the River Walk lit up at night! Right next to The Alamo! River Walk is 5 minutes away.
Comment from Hotel Management
Dec 3, 2016 by General manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback
4 out of 5
by A verified traveler

Great location

Posted Nov 29, 2016
Stayed 3 nights - it is right around the corner from the Alamo and a few minutes walk to the Riverwalk. Room on the 2nd floor was a little noisy due to sidewalk traffic - go for higher room. Good breakfast.
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler from US

Convenient except for self-parking.

Posted Nov 28, 2016
Pros: Great location for Christmas Tree lighting and river parade.
Cons: Sound attenuation.
Location: Alamo next door, with River Walk, etc.
Pleasant for a two night stay and visit to downtown. Plus.
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler

Posted Nov 28, 2016
Good hotel overall. Friendly staff and historic feel with renovated interior. Good location close to the Alamo and other attractions in middle of town.
Comment from Hotel Management
Dec 3, 2016 by Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback
5 out of 5
by A verified traveler from US

loved it

Posted Nov 26, 2016
Pros: everything
Location: perfect
loved seeing the tops of buildings lit up with flags on top. Alamo view beautiful.
Comment from Hotel Management
Nov 27, 2016 by GM, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler from US

Great location and service

Posted Nov 26, 2016
The hotel is in the center of town, right behind the Alamo. It's walking distance to almost everything. I loved it. In addition, complimentary breakfast is included.
Comment from Hotel Management
Nov 27, 2016 by GM, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler from Vineland, NJ

Perfect location for a San Antonio vacation

Posted Nov 22, 2016
Pros: We loved the location. We liked the way we were accommodated for early check in and late check out. The breakfast was a plus also.
Cons: The room was very nice. I did find it a little difficult to read in bed with the lighting. There was no much drawer space. These were minor details
Location: It's a great location for sightseeing. Located right next to The Alamo and easy access to The Riverwalk. Public transportation is available nearby.
The Crockett Hotel is located within easy access to the Riverwalk and right next to The Alamo. It is easy to get public transportation or several available tours. Upon early arrival, my friend and I were able to check in. It was smooth and easy and the clerk provided us with a map and an idea of where things were located. The room was near the elevator which concerned us a little but it was very quiet for the 4 nights of our stay. It was spacious with 2 double beds. There was not much drawer space if you want to unpack for a long stay. I also would have liked a little brighter lighting. The included breakfast had many choices and was more than continental. There was always scrambled eggs, bacon or sausage, refried beans, tortillas, and Texas shaped waffles, besides typical breakfast fare. We had a late flight on our last day and were accommodated with a late check out as well as luggage storage until we were ready to leave for the airport. That made a hectic last day of vacation so worry free. We were very impressed by the level of service provided. We would highly recommend The Crockett Hotel to anyone planning a vacation to San Antonio.
Comment from Hotel Management
Nov 25, 2016 by General Manager, Hotel Management
Thanks for staying with us and providing a very thorough and positive reivew. We work hard to make our guests happy and appreciate your feedback! Hope to see you again, soon.
5 out of 5
by A verified traveler from US

Great location

Posted Nov 21, 2016
The staff was so helpful. The breakfast was very good especially the Texas waffles and fresh fruit The coffee was the only thing. Too weak. The location is very central. The room was really big and the beds were so comfortable.
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
Thank you so much for your review after being our recent guest.