Ratings based on 1,072 Verified Reviews

3.4 out of 5
66% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

First room smelled of smoke.

Posted Feb 21, 2017
We got another but it had two queens instead of a King, which is what we requested. We were told even though it was non-smoking sometimes people smoke anyway. Blankets were dirty and stained. Pool was not heated.
2 out of 5
by A verified traveler from san antonio texas

Posted Feb 21, 2017
Stiff air needed fresh sheets and designated smoking rooms
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2017
I would most defenetly stay there again. Great staff clean room great service..
Comment from Hotel Management
Feb 17, 2017 by Manager, Hotel Management
Thank you for letting us know that we have impressed you with the services and accommodation we provided you during your visit Thank you for staying here with us, we look forward to serving you again. Kind regards.
1 out of 5
by A verified traveler from Arizona

Motel of last resort

Posted Jan 12, 2017
Pros: Only the location - it is located in close proximity to Sea World and shopping.
Cons: Just about everything, starting with cleanliness.
Location: Sea World, Ingram Mall.
Unless you literally have no other choice, my advice regarding this establishment is to stay away. The rooms are a complete disaster - the carpets are sticky and caked with what appears to be years of dirt and grime buildup, there were ants coming OUT OF THE SINK (see photo) every night, cockroaches in the bathroom, there were large HOLES in the duvet on BOTH queen beds, and the staff were completely inattentive to guests needs. In all my years of traveling, this is the place that best fits the description of a roach motel.
Comment from Hotel Management
Jan 21, 2017 by Manager, Hotel Management
Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more attainable. It is our sincere hope that you will one day return to see how your comments have affected our direction in reaching our ultimate ambition of giving each guest a five star experience.
2 out of 5
by A verified traveler from Alabama

Close to Sea World

Posted Jan 5, 2017
Pros: Close to where I needed to go.
Cons: Updates on rooms
Location: Shopping and Sea World
Rooms were dingy. And bathrooms very outdated with a cracked toilet and what looked like paint in the tub. What they called a pool was so small,more like a hot tub
Comment from Hotel Management
Jan 9, 2017 by Manager, Hotel Management
thanks
1 out of 5
by A verified traveler from San Antonio, Tx

Roaches in room

Posted Dec 20, 2016
Pros: The lady at the front desk was nice
Cons: Yes, exterminate
Location: We never had a chance.
We were putting things away when my husband saw a live roach on the table between the beds. We immediately went to the office and let the lady at the desk know that we were leaving and couldn't stay there. She offered us another room but we left.
Comment from Hotel Management
Jan 13, 2017 by Manager, Hotel Management
It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. We have not found any evidence of a pest problem, but we thank you for alerting us to the possibility so that we can take immediate action. Thank you so much for bringing this matter to our attention.
3 out of 5
by A verified traveler

Posted Nov 28, 2016
Beat up room, smelled like cigarettes, staff was friendly, but the room was not good for the price
Comment from Hotel Management
Dec 6, 2016 by Guest Relations Manager, Hotel Management
Dear guest, We appreciate your feedback about your recent experience in our hotel. I regret however that we failed to meet your satisfaction following your visit here in our hotel. We will do our best to make your next visit a better experience. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great Hotel

Posted Nov 26, 2016
Pros: The customer service.
Cons: Nothing in regards to the hotel but it would be awesome if there was an overpass built to go to the other side of the freeway instead of the loop.
Location: There's a Shopping Center across the street but you have to go in a long loop to get there.
The employees were great especially the lady that booked us into our room. Our room was clean and the area was quiet.
Comment from Hotel Management
Dec 6, 2016 by Guest Relations Manager, Hotel Management
Dear some1, hank you for completing the survey regarding your recent stay at our property and for letting us know that we were able to meet your approval on the services and accommodation we provided you. We will do our best to make your next visit another great value experience. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Excellence

Posted Nov 26, 2016
I have done alot of traveling in my life and have stayed at over 6,000 hotels in my life and found this place and the staff to be among the top ten best.. Thank You Days Inn! Joel & Milly Baltimore, MD.
Comment from Hotel Management
Dec 6, 2016 by Guest Relations Manager, Hotel Management
Dear Joel, We thank you for your time in completing our survey and for giving us excellent rating. Thanks so much for the wonderful feedback for our team! We will work hard to make certain you and all of our valued guests will continue to enjoy staying here with us. Kind regards.
1 out of 5
by A verified traveler

Posted Nov 22, 2016 on Hotels
Big bed bugs hsir in food very rude
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Dear guest, Your review is truly concerning, I wish we have more details about your visit with us, I assure you that our key people will verify your stay in order to address your review accordingly. Kind regards.