Ratings based on 2,091 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

family friendly and great location

Posted Sep 2, 2015
The staff is super customer oriented. If you have a young family this would be a great place to stay. We missed breakfast but the evening happy hour had hot dogs, popcorn, ball park nachos and pasta with red sauce which I think would keep the little ones fed for free. Not so enticing for adults without kids. For $175 per night I think I will find a place less kid oriented with real cotton sheets and soft towels - not polyester sheets with sand paper towels. The room was clean and staff was super helpful and location is within walking distance of many great sights.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2015
Air conditioner in room did not work well, staff was prompt in checking it but nothing was done to fix it. Eating schedule was confusing for all the places to eat.
5 out of 5
Recommended
for Everyone
by A verified traveler from McAllen, TX

Very nice Hotel

Posted Sep 1, 2015
Pros: The employees very courteous and helpful.
Cons: Parking to expensive.
Location: River Walk, Mall and The Alamo.
Very pleasant, food is real good, great coffee, all facilities are real good my daughters loved the pool and the Work out room.
4 out of 5
Recommended
for Couples
by A verified traveler from Greenville, SC

Great hotel close to Riverwalk

Posted Sep 1, 2015
Pros: Good condition, friendly staff, clean, good location
Cons: The desk and table in our room was not convenient to use. Space was too small
Location: The location was great, close by to Riverwalk, restaurants, Alamo, River center Mall, etc.
This hotel was clean and convenient to the Riverwalk which is what my wife and liked. Free breakfast available each morning, with sausage and eggs plus some nice bagels, bread,fruit and cereal. There were also free drinks and free popcorn offered. The Cathedral Terrace view was fantastic over in the tower. I would recommend to a friend
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome hotel next to Riverwalk

Posted Aug 31, 2015
It was an awesome hotel will book it again. The Riverwalk is right next to the hotel you can access it from the basement
5 out of 5
Recommended
for Everyone
by A verified traveler from houston tx

Excellent stay

Posted Aug 24, 2015
Excellent hotel on the river walk. Plus you get breakfast, dinner, and 3 complimentary alcohol beverages each day. Valet line was a bit long when checking out though. But overall stay was amazing.
5 out of 5
Recommended
for Everyone
by A verified traveler from pearland

Posted Aug 24, 2015
Beds were comfortable. A/C was great along with the ceiling fan. Dinning area runs out quick. Food is good beats having to pay for dinner for the whole fam. Walking distance to everything around riverwalk. We will definitely be back to stay
5 out of 5
Recommended
for Everyone
by A verified traveler from Katy, TX

We stay here every time!

Posted Aug 23, 2015
Great, unique hotel with great amenities. Love the free snack and drink time, awesome breakfast and rooftop pool.
2 out of 5
by A verified traveler from san antonio tx

Room description online does not match actual room

Posted Aug 23, 2015
Two room suite with foldout couch was very very small and couch was a love seat and did not fold out
2 out of 5
by A verified traveler from Houston, Texas

Posted Aug 22, 2015
Pros: The staff was very good.
Location: Poor location. Too far from activities on the riverwalk.
First room they gave us had a dirty bed. Afternoon happy hour food was not hot or very fresh. Breakfast was not hot. I can see why it is free. It is in a pretty bad area, lots of homeless hanging around outside.