Ratings based on 3,112 Verified Reviews

3.5 out of 5
68% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Within walking distance of the river walk

Posted May 22, 2017
Semi good location. Have to be cautious at night. Poor lighting and homeless walking around at night. Hotel itself great. Stay there sometime.
5 out of 5
Recommended
for Everyone
by A verified traveler from dallas tx

Beautiful hotel right on the riverwalk

Posted May 10, 2017
The hotel itself is in an excellent location. Right on the riverwalk with a rio riverwalk taxi directly outside. The lobby is spacious and beautiful. Every staff member we met was outstanding with their customer service and knowledge of the area. The rooms were spotless and spacious. Thank you for a great vacation
4 out of 5
Recommended
for Everyone
by A verified traveler from c. c. tx

Stay ok, I didn't like having to pay for parking

Posted May 8, 2017
Hotel staff was friendly. Stay was good. Rooms were clean. Bathroom was a little small.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 8, 2017
The staff was friendly and very helpful. Hotel was a little out of the way as far as shops and restaurants. However it was a beautiful walk.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best night sleep

Posted May 6, 2017
The room was awesome. air-conditioning is great. The bed was perfect. I slept wonderfully. My employee who was sleeping next-door said it was the best night sleep he had in months. The staff was very helpful and very prompt. It has that sunny beach feel to it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fredericton, NB

On Riverwalk

Posted May 3, 2017
Pros: Location.
Cons: Speed of in-room Internet and more variety in breakfast buffet.
Location: Riverwalk, Tobin Performing Arts Center, downtown churches, bus tour stop.
Conveniently located, comfortable. Hotel on bus tour route and on Riverwalk. Very slow Internet in room. Breakfast buffet good, but somewhat lacking in variety. City bus from airport goes right past hotel so that it costs only $1.30.
4 out of 5
Recommended
for Couples
by A verified traveler from California

Small but Functional, Not Pretentious

Posted May 3, 2017
Pros: Hotel staff, all amenities of a larger hotel but on a smaller scale, the open setting, on the Riverwalk.
Cons: If there are remodeling plans, perhaps larger rooms? Updated computers?
Location: On the Riverwalk, easy access to the freeway, water taxis available nearby. Hop on, hop off tour buses available across the street.
We were in San Antonio for a conference and all downtown hotels were booked. El Tropicano met all of our needs. It was on the Riverwalk but away from the noise! The hotel staff were wonderful. If you don't mind an older hotel, this one was great. The rooms are small but functional. The hotel cafe offered breakfast, lunch and dinner. We sat in the outside area often and enjoyed the Riverwalk. There was a happy hour in the bar every evening. The business center and laundry room were nice surprises. Getting to the conference was not a problem. We used Uber although water taxis were nearby. A very functional, but not pretentious hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from L, CA

You can listen to the birds from the terrace

Posted May 2, 2017
A great place to watch the river and feel the cool breeze.
3 out of 5
Recommended
for Everyone
by A verified traveler from san antonio

Hotel was nice.

Posted May 2, 2017
Had a problem with room keys. Beds were a bit small as well as the pillows.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey (Brooklyn Native)

El Paso Riverwalk by El Tropicano

Posted Apr 28, 2017
Pros: Location is perfect. Close to Downtown and The Pearl (must see).
Cons: The hotel should add a safe to the rooms to put away personal items (money, passport, jewelry, etc).
Location: Close to the Tobin Center, The Pearl, Downtown, Alamo, Market Square
Hotel is very clean and professional staff. The hotel is in a great location between downtown and north (The Pearl Springs). The Riverwalk is steps away from the hotel. You can walk to Downtown or The Pearl. Also the Riverwalk Taxi is available.