Read the Warnings!
Posted Aug 10, 2016
I read the reviews online about the construction going on and still booked this hotel! Beleive me DONT BOOK HERE! Save your money for something nicer. Construction was a big turnoff, initial room and and second room smelled musty, hotel bed was very uncomfortable, dinner snacks were tuna sanwiches and pasta, drinks were super loaded with liquor, breakfast was ok and the staff was nice. Overall....save your money...spend it somewhere nice.
Comment from Hotel Management
Aug 22, 2016 by Mariela B, Hotel Management
Firstly, please accept our most sincere apologies for the inconveniences you faced during your stay with us. It is our goal to ensure each guest has a memorable stay at our property, and it is apparent that we fell short in ensuring this during your stay. Our hotel's priority has always been the comfort of our guests and their happiness. Our property strives for an overall exceeding experience for each guest, each day. I am very sorry for the level of service and accommodations you received during your visit with us. We are always looking for ways to improve our guest experience as your satisfaction is very important to us. As well we are taking your comments very seriously and have been relayed to our staff to ensure this situation does not repeat itself. I do hope you will come back in the future once all the renovations are finished, that way we can make it right.