Great service, nice hotel and good location
Posted Jan 5, 2017
We booked a suite for a family of 5. We had some issues with our initial room at check-in. We worked with the manager on duty, Jeremy. He listened to our concerns, addressed our concerns, ensured we were happy and followed up later in our stay to ensure all was well. Overall the stay exceeded our expectations. We have 3 teen boys and had an excellent experience with Scooter Power Tours. The highlight of the trip for the family. Acenar, a tex-mex restaurant is very close to the hotel and not be missed. A drive to the Smoke Shack for BBQ is well worth your time as well.
Comment from Hotel Management
Jan 10, 2017 by Joe Melton, General Manager, Hotel Management
Thanks for the great feedback regarding your recent stay experience. We strive to be a part of great memories made while visiting San Antonio and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to San Antonio.