Ratings based on 10 Verified Reviews

4.3 out of 5
100% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.5 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by Robert from San Antonio, Tx

Don't let the outside fool you....

Posted Aug 20, 2016 on Hotels
This hotel looks shabby on the outside, but the room was very good, clean and the bed was comfortable. I have used low to mid range hotels frequently over the last few months and this one rated better than some name brand hotels.
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Hi Robert! Thanks so much for leaving us feedback from your stay. We are still in the final stages of renovation and exterior is our next hurdle. In fact, our parking lot is being repaved and striped this week! We look forward to seeing you again on your next trip through San Antonio. But until then, Safe Travels, Chris Summers, General Manager
5 out of 5
by Larry from Roswell NM

good

Posted Aug 8, 2016 on Hotels
Good
5 out of 5
by carlton from Texarkana

Great stay

Posted Aug 7, 2016 on Hotels
Love it
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Hi Carlton, My apologies for the delayed response, but we are thrilled that you enjoyed your stay with us! Come back anytime. Until then, Safe Travels, Chris Summers, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Very nice rooms

Posted Jun 27, 2016
We loved it, very close to SeaWorld. Hotel from the outside seems like nothing great, but rooms are pretty, spacious and cute decoration
Comment from Hotel Management
Sep 3, 2016 by Chris Summers, General Manager, Hotel Management
Thank you so much for your kind words. We hope to see you again very soon!
5 out of 5
by Eric P from Pinn St

This place is awesome!

Posted Jun 24, 2016 on Hotels
loved it. new ownership is outstanding.
Comment from Hotel Management
Jun 28, 2016
Thanks so much Eric! We look forward to seeing you and your family again very soon. Until then, Safe Travels!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 20, 2016 on Hotels
5 out of 5
by Cherjuana from Florida/Georgia

Looks are deceiving

Posted Jun 13, 2016 on Hotels
Had a great time.... Close to everything
Comment from Hotel Management
Jun 28, 2016
I am so glad that your family enjoyed the trip to San Antonio and that we could do our part to satisfy your needs. We look forward to seeing you guys again on the next trip! Until then, Safe Travels!
4 out of 5
by Melanie from ATX

San Antonio Getaway

Posted May 30, 2016 on Hotels
Hotel was quiet and clean. Overall stay was very nice.
Comment from Hotel Management
Jun 28, 2016
Thanks Melanie! We look forward to seeing you guys again very soon. Until then, safe travels!
1 out of 5
by A verified traveler

Not satisified

Posted Mar 15, 2016 on Hotels
I was not satisfied with the service. We had to ask for soap for the room, and it was in an un-favorable neighborhood. It seemed as if they were still doing renovation and no attendant after 11pm.
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Hello, We are so sorry that you didn't enjoy your stay with us. You are in fact correct that we were just in opening stages in March and we may have jumped the gun on that. Again, my apologies for your stay and also the delayed response to your review. We are almost 100% complete and would love to invite you back to see all that we have added! Sincerely, Chris Summers, General Manager
5 out of 5
by A verified traveler

Personal amable

Posted Sep 5, 2016 on Hotels
Muy buena atención del personal
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Mil gracias por sus palabras buenas Robert! El gusto fue de nosotros! Esperamos verte de nuevo! Sinceramente, Chris Summers, General Manager