Nice Hotel, Nice Staff
Posted Aug 1, 2016
The hotel was generally nice. My room didn't appear to be as clean as I would hope it would be for the hotel I stayed in when I initially arrived. Unfortunately, because the hotel is in the middle of the downtown area, at one point there was no parking in the hotel garage because the public is allowed to park in the garage. Despite the fact that I paid for parking, and the parking spaces were labeled to identify Vallet, Hotel, and Public parking there was not enough parking. With these exceptions, the hotel was nice. I notice the people in the city of San Antonio are very rude people and had terrible service in other businesses but it was nice to come to the hotel to friendly staff. Refreshing.
Comment from Hotel Management
Sep 6, 2016 by Allyson , Hotel Management
Thank you for taking the time to review your recent stay with us. We are pleased to hear you enjoyed our friendly and helpful staff. We appreciate your feedback and hope to see you again in the future.