Get an overview of this hotel3-star hotel with restaurant and indoor pool

Location

Situated near the airport, this hotel is 1.7 mi (2.7 km) from Embassy Miniature Golf and 2.9 mi (4.6 km) from McAllister Park. Phil Hardberger Park and Texas Transportation Museum are also within 6 mi (10 km).

Hotel Features

A restaurant, an indoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite.

Room Amenities

All 117 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs. Room service, coffee makers, and free local calls are among the other amenities available to guests.

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4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
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Time to update rooms

3 out of 5
by
Posted Feb 12, 2017
Pros: Ease of access from highway, and great parking lot.
Cons: Old hotel needs upgrading and soundproofing.
Bed very uncomfortable, noisy due to rooms facing multi-story atrium. Bathroom in poor shape, tiles falling off, huge patches on ceiling, curtains stained, windows so filthy you can't see out of them, door locks don't work right, not very pleasing. Only there for one night due to high school sporting event nearby, like the ease of the parking lot and easy access from highway but that is about it.
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Nice hotel, great location, excellent service

5 out of 5
by
Posted Dec 11, 2016
Pros: The hotel has a very good services
Location: The location is very good, next to the 281 one of the principals highways of the city.
We were there for a medical treatment, the hotel has a very good cafeteria where we could had breakfast lunch and dinner. The hotel personal were very kind and helpful.
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5 out of 5
by
Posted Aug 1, 2016
This is an excellent option. Close to the highway and clean nice hotel.
Comment from Hotel Management
Oct 19, 2016 by LL
Thank you for the great recommendation of the Hilton Garden Inn San Antonio Airport. We will see you on your next San Antonio visit.
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4 out of 5
by from Houston
Posted Mar 23, 2016
Decent hotel, seemed old. Bed is not comfortable. Bathroom we weird, i think i had a handicap room.
Comment from Hotel Management
Mar 25, 2016 by Lisa L
Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We would like to apologize for the inconvenience you experienced while visiting us here. Our management team is working hard to get all rooms great for all of our guest stays. We do look forward to your return back with us.
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Great hotel close to friends

5 out of 5
by from L
Posted Mar 17, 2016
The hotel staff was very friendly. The room was very nice and quiet.
Comment from Hotel Management
Mar 21, 2016 by Lisa L
Thank you for your feedback on Hilton Garden Inn San Antonio Airport. Our staff does everything to ensure all of our guests feel welcomed. We look forward to your return back with us here.
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Enjoyable stay

4 out of 5
by from Atlanta
Posted Mar 17, 2016
Pros: The breakfast was nice & the pool seemed nice but I didn't like that it was in the middle of the building so I didn't partake.
Cons: Room lighting could be better. Even some can lights over the bed would brighten the space more than it was.
Location: Theres a small shopping center with Target and some food within walking distance. Your about a 10-15 minute drive from the Riverwalk area.
Overall it was a great experience. There was an issue with the office chair as it kept sinking after a little use and the manager on shift replaced it within about an hour of complaint. It was replaced with a nicer mesh style chair similar to the one I use at work. My only personal grievance was the size of the room and there's really nothing that can be done about that. I prefer large, open, well lit rooms and even with every light in the room turned on, it still felt like mood lighting. During the day I just opened the window and let the sun in but that only worked during the day. As far as size goes there was little more than walking room between the bed and the business desk and the length of the room was 2 queens, a nightstand, and a lounge chair.
Comment from Hotel Management
Mar 21, 2016 by Lisa L
Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We would like to apologize for the inconvenience you experienced while visiting us here. We are glad to hear our staff was able to assist you right away. Because we are not a full service hotel our pool is ok with our location , sorry you weren’t able to enjoy it. We do look forward to your return back with us here in San Antonio.
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Unpleasant, but I really can't say it's systemic!

4 out of 5
by from Austin, TX
Posted Feb 14, 2016
Pros: Good location for my need. Plenty of restaurants and entertainment nearby.
Cons: Plumbing that works correctly.
I should have known better than to book a room when it shows "Only 2 Rooms Left". When you open the room door the breakfast area was RIGHT THERE! Beginning at 6AM there were dishes clanging and I got to listen to everyone's breakfast conversation. It was the worst room location ever. I'd rather be sandwiched in between the ice machine and the elevator! The room was clean, as was the bathroom, EXCEPT for the tub; it was full of hair and other things (origin unknown). Well, the next morning, I learned why. The plumbing was back-washing into the tub and I watched in disbelief as the tub filled halfway with water (and the aforementioned hair and things of unknown origin) from the drain. GROSS! I didn't shower that morning, and waited until I got home. The staff were really nice about it, but never offered anything other than to have maintenance look at it. No offer of another room in which to shower or a refund of any sort. I'm not ready to blame the hotel, as I don't know if they knew about it. Stuff happens, so I don't sweat the small stuff. Still, I would have at least appreciated an offer of a place to shower.
Comment from Hotel Management
Feb 22, 2016 by Lisa L
Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We would like to apologize for the inconvenience you experienced while visiting us. We do hope you were able to speak with one of our management team members as they would have ensured your satisfaction. Unfortunately because our property is a little older we do from time to time have a couple of hiccups with our maintenance. However our maintenance team has been working really hard on ensuring all of our guest rooms are serviced and up to date.
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Not room reserved

1 out of 5
by
Posted Feb 14, 2016
Not provide room reserved , according with front desk, when reserved with a third party the room is,not guarantee, means you get what is available at that time
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Friendly staff. Convenient location to airport.

4 out of 5
by
Posted Feb 13, 2016
Pros: Beautiful lobby, and the complimentary coffee and tea is a nice touch.
The only downside is that the pool is in the artrium, and we were there on a night when it was filled with dozens of middle school girls screaming and playing in the pool all evening, and running up and down the halls. We were there on one of those nights ....
Comment from Hotel Management
Feb 19, 2016 by Lisa L
Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We would like to apologize for the young girls we had staying here during your visit. We hope you were able to let our front office staff know your concerns as they would have done something right away. We do hope this didn’t put a damper on you retuning back with us here in San Antonio, as we would love to have you back.
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4 out of 5
by
Posted Feb 9, 2016
Cons: The beds were not very comfortable and the bathrooms needed some updating and maintenance.
Staff was very nice and helpful. The lobby was very nice, updated and well maintained. The rooms could use a face lift or two as well as some updates.
Comment from Hotel Management
Feb 12, 2016 by Lisa L
Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We would like to apologize for the inconvenience on the guest room. Our staff is doing everything they can on working on any maintenance problems, as we are under new management. We do look forward to your return back with us here in San Antonio.
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Hilton Garden Inn San Antonio Airport

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Hilton Garden Inn San Antonio Airport provides a spa tub and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. 3 meeting rooms are available. This business-friendly hotel also offers multilingual staff, concierge services, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

  • Number of meeting rooms - 3 
  • Free WiFi 
  • Number of buildings/towers - 1 
  • Free newspapers in lobby 
  • Fitness facilities 
  • Coffee shop or café 
  • Breakfast available (surcharge) 
  • Business center 
  • Express check-out 
  • Express check-in 
  • 24-hour front desk 
  • Fireplace in lobby 
  • Number of floors - 4 
  • Bar/lounge 
  • Elevator/lift 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Laundry facilities 
  • Meeting rooms 
  • Multilingual staff 
  • Total number of rooms - 117 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Free long-term parking 
  • Area shuttle (surcharge) 
  • Free self parking 
  • Spa tub 
  • Indoor pool 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Refrigerator  
  • Microwave  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking, Free self parking

Room Amenities

  • Free cribs/infant beds 
  • Free WiFi 
  • Room service (limited hours) 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Free local calls 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • Microwave 
  • Premium TV channels 
  • Private bathroom 
  • Refrigerator 
  • Shower/tub combination 
  • Television 
  • Turndown service 
  • Video-game console 
  • Connecting/adjoining rooms available 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

The Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Breakfast

Start your morning with a full breakfast, available each day from 7 AM to 10 AM for a surcharge. You can order up room service during limited hours.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Minimum check-in age is 21

Check-in time ends at 6 AM

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: USD 10.95 per person (approximately)
  • Late check-out fee: USD 75.00
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hilton Garden Inn Hotel San Antonio Airport
  • Hilton Garden Inn San Antonio Airport
  • San Antonio Airport Hilton Garden Inn
  • Hilton Garden Inn San Antonio Airport Hotel
  • Hilton San Antonio
  • Hilton Garden Inn San Antonio Airport Hotel San Antonio

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Romance Promotion

Book a stay in a "Romance Package!" rate plan and receive the following:

  • One bottle of sparkling wine in guestroom upon arrival (one per room, per stay)
  • Daily breakfast for each guest
Must book "Romance Package!" rate plan. Guests receive breakfast vouchers upon check-in. Not valid with any other coupon, discount, or offer. Restrictions may apply. Valid anytime, subject to availability.