Ratings based on 440 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by JESSICA

Posted Apr 10, 2017 on Hotels
Comment from Hotel Management
Apr 21, 2017
Glad you enjoyed your stay! We hope to welcome you again soon!
1 out of 5
by Gerardo

Posted Apr 3, 2017 on Hotels
We were charged more than we expected. It was supposed to be 254.00 and we were charged additional 134.00.
Comment from Hotel Management
Apr 28, 2017
We apologize for any inconvenience. Please contact the hotel directly and we will be happy to clarify and/or correct any billing questions.
5 out of 5
by Ricardo

Good choice

Posted Apr 3, 2017 on Hotels
Best hotel ever! Great facilities, great location, excellent customer service
Comment from Hotel Management
Apr 21, 2017
Thank you for sharing comments on your recent stay! We are delighted you enjoyed the hotel and location.
5 out of 5
by A verified traveler

Posted Apr 3, 2017 on Hotels
Comment from Hotel Management
May 1, 2017
Thank you!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 2, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Posted Mar 29, 2017
The room was clean and confy only problem I had was i reserved 3 rooms and 1 of them was on a different floor. A little of an inconvenience had to be going back and forth with luggage😣
Comment from Hotel Management
Apr 28, 2017 by Manager, Hotel Management
Thank you for sharing feedback on your recent stay. We are very happy to hear you found the room clean and comfortable. We apologize we weren't able to block all three rooms on the same floor. We try to accommodate all special requests but sometimes, due to availability, it is not always possible. Thank you for your understanding. We hope to welcome you again to Homewood Suites San Antonio Northwest.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio TX

Perfect Stay!

Posted Mar 22, 2017
So relaxing. Hotel was spotless. Beds were perfect. Hot Breakfast was AMAZING! Staff kept everything filled to the last minute of schedule. It is my go to hotel from now on.
Comment from Hotel Management
Apr 28, 2017 by Manager, Hotel Management
Thank you! We are so happy you enjoyed your recent stay and our complimentary hot breakfast buffet. We look forward to seeing you again soon!
5 out of 5
by kejuana

Loved the Stay and Food

Posted Mar 17, 2017 on Hotels
The hotel was great. They even fed us twice on one day. The only thing missing was blackout curtains.
Comment from Hotel Management
Apr 28, 2017
We are delighted to hear you enjoyed your recent stay and the value added amenities included in the rate. Following our recent renovation all rooms have blackout curtains. Thank you for choosing Homewood Suites San Antonio Northwest we hope to welcome you again soon.
4 out of 5
by Natalia

This traveler left a rating score only Posted Mar 15, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2017
Check in was quick. Room was very clean and spacious. Kitchen area was supplied well and had a lot of space.