Ratings based on 408 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2017
Check in was quick. Room was very clean and spacious. Kitchen area was supplied well and had a lot of space.
5 out of 5
Recommended
for Everyone
by A verified traveler from texas

Easy to access Never been to SA before

Posted Feb 4, 2017
Great clean hotel easy access to San Antonio attractions
5 out of 5
by A verified traveler

Posted Nov 3, 2016 on Hotels
Great new renovations
5 out of 5
by A verified traveler

San Antonio 2Bdrm Suite

Posted Nov 1, 2016 on Hotels
Complimentary food, drinks, and adult beverages 5:30pm-7:30pm
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 12, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient Location

Posted Aug 24, 2016
Hotel needs to be updated, looking somewhat worn.
5 out of 5
by Brent from College Station

Best hotel stay ever!!!!

Posted Aug 16, 2016 on Hotels
This was the best hotel I have ever stayed at - we were there for four nights (family vacation). The room was awesome, hotel was top notch. The breakfast and dinners were the best part. That food staff was grade A at their job. All the staff was good. I will always look for a home wood suites from now on when we travel. Highly recommend this place for anyone - kitchen areas are a great bonus. Compared to other hotels and their prices, this one is the most bang for your buck by far!
1 out of 5
by Tonya

Posted Aug 13, 2016 on Hotels
I will be polite and honest I would never return to this hotel. First off our room was not ready when we got there. Check was at 3:00 p.m. and we were able to go to our room at 4:30 p.m. Our room was was not well cleaned and had a very strong odor of fish. The shower faucet did not want to turn off and leaked. The bed was as hard as a rock. Our A/C in our bedroom did not work. The customer service was poor to say the least. They shut the breakfast down 20 minutes early on Monday morning. The list goes on and on. We spent $550.00 to stay two nights in this hotel and it was the worst hotel experience I have ever had. I have stayed in at least 200 plus hotels in my life and this is the only one that I would never return to. I hate to give them this rating but I have stayed at other branches of this chain and never had a issue.
5 out of 5
by Patricia

This traveler left a rating score only Posted Aug 8, 2016 on Hotels
4 out of 5
by Javier

This traveler left a rating score only Posted Aug 8, 2016 on Hotels