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关于吉布斯市中心河滨酒店的点评

3.5 out of 5
吉布斯市中心河滨酒店
105 N Alamo, San Antonio, TX

点评

9.0

非常棒

10 分 - 超赞。1808 条好评，共有 2755 条点评" "
8 分 - 还可以。624 条好评，共有 2755 条点评" "
6 分 - 一般。186 条好评，共有 2755 条点评" "
4 分 - 很差。87 条好评，共有 2755 条点评" "
2 分 - 糟糕。50 条好评，共有 2755 条点评" "

9.2/10

清洁度

9.4/10

员工和服务

8.6/10

服务设施

9.0/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Derrick

满意：住宿条件和设施，清洁度
Great hotel！
2024 年 3 月入住 1 晚
Heather R 于 2024 年 3 月 16 日 的回复
Thank you for staying with us, Derrick!

10/10 超赞

Jingtian

满意：清洁度、服务设施、住宿条件和设施
Wonderful experence. Good environment.
2023 年 11 月入住 2 晚
Heather R 于 2023 年 11 月 8 日 的回复
We are so happy to hear that you fully enjoyed your stay with us. Thank you so much for your feedback and we can't wait to welcome you back again!

8/10 还可以

YENHSUN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good location, building is old because it is a historical building. Breakfast is good. Water from the shower is too small. Overall it is a good hotel.
2019 年 6 月入住 2 晚
David Recknagel 于 2019 年 6 月 14 日 的回复
Thanks for staying with us. We appreciate your feedback! Thanks for letting us know about the shower our team will take a look at the issue.

10/10 超赞

Tiffany

满意：住宿条件和设施，清洁度
Great property! Would stay again anytime!
2024 年 4 月入住 1 晚

10/10 超赞

Gül

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
A nice historical building. It was really a nice location, close to everything in walking distance.
2024 年 4 月入住 1 晚
Heather R 于 2024 年 4 月 24 日 的回复
Thank you for your 5/5 star- rating. We are happy to hear you enjoyed your visit with us, thank you for staying with us!

10/10 超赞

Lisa

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Perfect location to explore San Antonio! Right across from the Alamo and walking distance to a majority of the major attractions in area. Friendly staff, free breakfast, and rooms with character. Will stay again!
2024 年 4 月入住 3 晚
Heather R 于 2024 年 4 月 24 日 的回复
Thank you for your 5/5 star- rating. We are happy to hear you enjoyed your visit with us, thank you for staying with us!

10/10 超赞

Raul

满意：清洁度、服务设施、住宿条件和设施
I loved the old style of the building
2024 年 4 月入住 1 晚
Heather R 于 2024 年 4 月 24 日 的回复
Raul, thank you for taking the time to leave us a review!

10/10 超赞

Debra，Redding

团体旅客, 商务旅客
满意：清洁度、服务设施、住宿条件和设施
I really enjoyed staying at this hotel. You can see The Alamo right outside the windows! The beds and the lighting were fantastic! The staff was really helpful. And the breakfast was fabulous!! It's a winner!
2024 年 4 月入住 1 晚
Heather R 于 2024 年 4 月 24 日 的回复
Thank you for your 5/5 star- rating. We are happy to hear you enjoyed your visit with us, thank you for staying with us!

8/10 还可以

Jennifer

与家人出行
满意：清洁度、服务设施、住宿条件和设施
The hotel location is great. It's a bit old, but clean and comfortable. The staff was very friendly and accommodating. I would definitely stay here again.
2024 年 4 月入住 1 晚
Heather 于 2024 年 4 月 23 日 的回复
Thank you for taking the time to leave us a review, Jennifer!

10/10 超赞

Kyle

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
It was not a large change hotel. Quiet, easy to get to River Walk, Alamo, and all of Houston Street. Lover the old look of the property but nice clean rooms.
2024 年 4 月入住 3 晚
Heather 于 2024 年 4 月 23 日 的回复
Thank you for your 5/5 rating, Kyle!

10/10 超赞

Michelle

满意：住宿条件和设施，清洁度
2024 年 4 月入住 1 晚
Heather 于 2024 年 4 月 23 日 的回复
Thank you for your 5/5 rating, Michelle!

10/10 超赞

Andrew

2024 年 3 月入住 2 晚
Heather 于 2024 年 4 月 23 日 的回复
Thank you for your 5/5 rating, Andrew!

10/10 超赞

Omar

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
El hotel es increible, conservan cosas del original cuando era oficinas en 1900 y tantos. Las habitaciones son pequeñas pero super bien acondicionadas y decoradas increible. El personal es muy atento, está a 2 pasos de river walk, una chulada
2024 年 4 月入住 1 晚
Heather 于 2024 年 4 月 23 日 的回复
gracias por la calificación perfecta, Omar!

10/10 超赞

Karee

与配偶出行
满意：住宿条件和设施，清洁度
A neat historic hotel. Rooms are small but comfortable and to be expected for landmarks such as this.
2024 年 4 月入住 1 晚
Heather 于 2024 年 4 月 23 日 的回复
Thank you for a 5/5 rating, Karee!

10/10 超赞

Lisa

满意：清洁度
2024 年 4 月入住 1 晚
Heather 于 2024 年 4 月 23 日 的回复
Thank you for a 5/5 rating, Lisa!

10/10 超赞

Eduardo

与家人及幼儿出行, 与家人出行
满意：清洁度
It so pretty in the property. But parking is limited and expensive. Also so many homeless literally right out the door
2024 年 4 月入住 1 晚
Heather 于 2024 年 4 月 23 日 的回复
Thank you for a 5/5 rating, Eduardo!

10/10 超赞

angelina

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
very nice rooms & amazing breakfast
2024 年 4 月入住 1 晚
Heather 于 2024 年 4 月 23 日 的回复
Thank you for a 5/5 rating, angelina!

10/10 超赞

Brianna

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Love the rooms perfect size for us and just a few minute walk to the river walk!!
2024 年 4 月入住 2 晚
Heather 于 2024 年 4 月 23 日 的回复
Thank you for a 5/5 rating, Brianna!

10/10 超赞

Mendell

满意：住宿条件和设施，清洁度
2024 年 4 月入住 1 晚
Heather 于 2024 年 4 月 23 日 的回复
Thank you for a 5/5 rating, Mendell!

4/10 很差

MARIA

与配偶出行
不满意：住宿条件和设施，清洁度
Our room has some kinda fly’s or mosquitoes also our rental vehicle was vandalized
2024 年 4 月入住 3 晚
Heather R 于 2024 年 4 月 17 日 的回复
Thank you for your feedback. We do apologize for the insects you found. This will be shared with our team, we also are not aware of any vandalized vehicles, please give us a call so we can know what occurred. Thank you!

6/10 一般

Christyn

满意：清洁度、服务设施、住宿条件和设施
Property is historic, beautiful, and well kept. Parking is horrible, expensive, and incredible unsafe.
2024 年 4 月入住 4 晚
Heather R 于 2024 年 4 月 17 日 的回复
Hello Christyn, thank you for your 3/5-star rating! we do have the valet service listed for 42.00 nightly plus taxes. This service offers in and out privileges that nearby lots do not offer, we do apologize for any inconveniences. Thank you for staying with us!

6/10 一般

Nellia

与配偶出行
满意：住宿条件和设施
The Hotels location was great. Close to everything downtown. Pictures of room online do not reflect what they actually look like. Very tiny and need a bit of repair and updating. Bed is comfortable, staff very nice and helpful. Daily breakfast which is a plus. Pricey parking. Overall it was an enjoyable stay.
2024 年 4 月入住 4 晚
Heather R 于 2024 年 4 月 17 日 的回复
Thank you for staying with us we appreciate the rating!

6/10 一般

Stuart

与家人出行
满意：住宿条件和设施，清洁度
The hotel is a lovely, historical building one minute walk from The Alamo and two minutes to Riverwalk. The staff were very friendly. What we didn't like was the unexpected, pricey valet service; there is no hotel parking. Also, room service was poor. On our first morning, it was non-existent, but we did sleep in late. On the second morning, I requested room service, but they only made the bed; no clean towels, no bins emptied, no coffee refill, no new TP.
2024 年 4 月入住 3 晚
Heather R 于 2024 年 4 月 17 日 的回复
Thank you for your feedback. We are happy to hear you enjoyed your visit with us, we do apologize for the service you experienced. We do only offer valet service with ins and out privileges, you can find this information under hotel services and amenities. Thank you for staying with us.

8/10 还可以

Vivian

与家人出行
满意：清洁度
Very old building converted to modern needs.
2024 年 4 月入住 1 晚
Heather R 于 2024 年 4 月 16 日 的回复
Thank you for staying with us we appreciate the rating!

10/10 超赞

Heather

满意：住宿条件和设施，清洁度
2024 年 3 月入住 1 晚
Heather R 于 2024 年 4 月 17 日 的回复
Thank you for staying with us we appreciate the rating!

10/10 超赞

Bilma

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Close to Riverwalk, restaurants, other tourist attractions. Could see the Alamo from my window.
2024 年 4 月入住 4 晚
Heather R 于 2024 年 4 月 16 日 的回复
Thank you for your 5/5 star- rating. We are happy to hear you enjoyed your visit with us, thank you for staying with us!

10/10 超赞

Bashar

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
The valet option is amazing!
2024 年 4 月入住 2 晚
Heather 于 2024 年 4 月 23 日 的回复
Thank you for your 5/5 rating, Bashar!

10/10 超赞

Valerie

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Beautiful place to stay and so historic. Would definitely go back
2024 年 4 月入住 1 晚
Heather R 于 2024 年 4 月 15 日 的回复
Thank you for your 5/5 star- rating. We are happy to hear you enjoyed your visit with us, thank you for staying with us!

10/10 超赞

Sara

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
This location is very conveniently located for parking and walking to the Alamo and the River walk. The happy hour , within the hotel for a beer or glass of wine is really nice and the breakfast buffet in the morning was great. This was a great spot to stay while visiting San Antonio.
2024 年 4 月入住 1 晚
Heather R 于 2024 年 4 月 15 日 的回复
Thank you for your 5/5 star- rating. We are happy to hear you enjoyed your visit with us, thank you for staying with us!

8/10 还可以

Cheryl

与配偶出行
满意：清洁度
Loved the atmosphere of the Hotel Gibbs. Staff was friendly. I am disappointed in the cleanliness of the room. I reported hair on the shampoo bottle and makeup splatters on the frame of the bathroom mirror, light switches had not been cleaned. The front desk clerk noted it for the cleaning staff and apologized. Honestly underwhelmed with that response.
2024 年 4 月入住 1 晚
Heather R 于 2024 年 4 月 15 日 的回复
Thank you for your 4/5 star- rating. We are happy to hear you enjoyed your visit with us, we do apologize for the cleanliness you experienced. This was shared with our team to ensure it does not occur again. Thank you for staying with us!

8/10 还可以

Joanne

满意：住宿条件和设施，清洁度
2024 年 4 月入住 2 晚
Heather R 于 2024 年 4 月 15 日 的回复
Thank you for staying with us we appreciate the rating!

10/10 超赞

Debora

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Liked the uniqueness of the hotel. How that they kept the era. It almost felt like going back in time.
2024 年 3 月入住 1 晚
Heather R 于 2024 年 4 月 15 日 的回复
Thank you for your 5/5 star- rating. We are happy to hear you enjoyed your visit with us, thank you for staying with us!

2/10 糟糕

Javier

不满意：住宿条件和设施，清洁度
Old and dirty. Got the executive room got a dungeon instead. One window faced a dark spooky wall the other window faced the roof.
2024 年 4 月入住 2 晚
Heather R 于 2024 年 4 月 15 日 的回复
Thank you for staying with us. I'm sorry you had some issues during your stay. Please give us a call so we can understand what occurred, thank you!

10/10 超赞

Joshua

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Located across from the Alamo this historic hotel was amazing. Super clean and friendly staff. We can't wait to stay here again!
2024 年 4 月入住 1 晚
Heather R 于 2024 年 4 月 15 日 的回复
Thank you for your 5/5 star- rating. We are happy to hear you enjoyed your visit with us, thank you for staying with us!

10/10 超赞

Bob

与配偶出行
满意：住宿条件和设施，清洁度
Great place to stay for The Alamo and Riverwalk
2024 年 4 月入住 1 晚
Heather R 于 2024 年 4 月 11 日 的回复
Thank you for staying with us we appreciate the rating!

10/10 超赞

Norma

满意：服务设施
Great place
2024 年 4 月入住 1 晚
Heather R 于 2024 年 4 月 15 日 的回复
Thank you for staying with us we appreciate the rating!

10/10 超赞

Dulcie

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Great hotel, cool interior once an office building and they left a lot of the old charm. Could see Alamo from room, close to everything you need. Full breakfast which was great. Would come back.
2024 年 4 月入住 2 晚
Heather R 于 2024 年 4 月 11 日 的回复
Thank you for your 5/5 star- rating. We are happy to hear you enjoyed your visit with us, thank you for staying with us!

8/10 还可以

Norris

2024 年 4 月入住 3 晚
Heather R 于 2024 年 4 月 15 日 的回复
Thank you for staying with us we appreciate the rating!

10/10 超赞

Azyanna

与家人出行
满意：清洁度、服务设施、住宿条件和设施
I don’t really write reviews but we loved it here. I came here with my 4m/o and two friends of mine. All of the staff were so nice and always helped out when needed. My favorite was the valet (Jose) who is just amazing. I even got to take a Little walk w him! I hope I get to see him again cause I didn’t get to say bye! The rooms were nice and a good size. I loved how big the big the windows were. I could see the Alamo right outside.this is getting a little long so 10/10 I loved it.
2024 年 4 月入住 2 晚
Heather R 于 2024 年 4 月 10 日 的回复
Thank you for your 5/5 star- rating. We are happy to hear you enjoyed your visit with us, thank you for staying with us!

2/10 糟糕

Javier

不满意：住宿条件和设施，清洁度
2024 年 4 月入住 2 晚
Heather R 于 2024 年 4 月 11 日 的回复
Thank you for staying with us. I'm sorry you had some issues during your stay. Please give us a call so we can understand what occurred, thank you!

4/10 很差

Joshua

与家人及幼儿出行, 与配偶出行
不满意：住宿条件和设施，清洁度
The rooms are filthy, there is dirt buildup on the doors, what appeaered to be urine that had dripped down the wall in the batroom, shower had soap scum buildup all alond the outter tiles, the sheets and pillowcases had stains, the headboard had stains (very nasty) the rooms smell they are hot as ac didn't work, the beds are NOT pillowtop as described they are lumpy prison mattresses on a piece of plywood and all of this after the man at the front desk spent 15 minutes being extra rude yelling from the desk in our face and down the lobby complaining and chastising us because we arrive after midnight despite numerous attempts to phone the hotel with no one answering but he wouldnt stop yelling to hear that he did it to another couple right after us, al.ost as if he rook pride in it and im sorry if you take pride in anything thats hurting your guests that have driven 6-7 hours to arrive you are definitely falling behind in the hospitality industry because there are places within the same block that will treat you above and beyond hospitality expectations. I do not recommend staying here. Save your money and stay at a hotel that is nice. The photos online are a dupe. Stay at the Westin, the Drury or Courtyard for the same price and they are not like the Gibbs.
2024 年 4 月入住 1 晚
Heather R 于 2024 年 4 月 10 日 的回复
We truly apologize for not meeting your expectations and appreciate your feedback. You will be reached by management. Thank you!

8/10 还可以

Carlos

满意：住宿条件和设施，清洁度
2024 年 4 月入住 1 晚
Heather R 于 2024 年 4 月 10 日 的回复
Thank you for staying with us we appreciate the rating!

10/10 超赞

Olga

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
The Gibbs Hotel is definitely a place I want to visit again. It was a quiet area, very close to the Alamo and riverwalk, the hotel had a nice modern style, while still holding on to restore items from when the hotel open. 10/10.
2024 年 4 月入住 1 晚
Heather R 于 2024 年 4 月 10 日 的回复
Thank you for your 5/5 star- rating. We are happy to hear you enjoyed your visit with us, thank you for staying with us!

10/10 超赞

Kendrik

满意：住宿条件和设施，清洁度
The decor was very nice
2024 年 4 月入住 1 晚
Heather R 于 2024 年 4 月 10 日 的回复
Thank you for staying with us we appreciate the rating!

10/10 超赞

Kley

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
It was walking distance to everything we wanted to do! The staff in the front were kind and helpful. We will be going back again!
2024 年 4 月入住 1 晚
Heather R 于 2024 年 4 月 10 日 的回复
Thank you for your 5/5 star- rating. We are happy to hear you enjoyed your visit with us, thank you for staying with us!

10/10 超赞

Kenneth，Raleigh

团体旅客
满意：清洁度、服务设施、住宿条件和设施
Everything is great
2024 年 4 月入住 1 晚
Heather R 于 2024 年 4 月 8 日 的回复
Thank you for staying with us we appreciate the rating!

10/10 超赞

Gustavo

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Great hotel to stay at. The breakfast was incredible. Will be staying there again.
2024 年 4 月入住 2 晚
Heather R 于 2024 年 4 月 8 日 的回复
Thank you for staying with us we appreciate the 5/5-star rating!

10/10 超赞

Rhonda

团体旅客
满意：清洁度、服务设施、住宿条件和设施
We enjoyed the beautiful property. Great breakfast and refreshing fruit infused water at the front desk. Old fashioned flair from preserved parts of hotel, but absolutely loved the updated, comfortable accommodations. Was a fabulous stay!
2024 年 4 月入住 1 晚
Heather R 于 2024 年 4 月 8 日 的回复
Thank you for your 5/5 star- rating. We are happy to hear you enjoyed your visit with us, thank you for staying with us!

10/10 超赞

Stephanie

与配偶出行
满意：住宿条件和设施，清洁度
Stayed here for wine fest even though we’re local. Great location right next to the alamo and short walk to riverwalk for dining and drinks. Bed was a little uncomfortable but overall the hotel and room was super clean. No major complaints. We attempted the breakfast but wasn’t very appealing so we opted out.
2024 年 4 月入住 1 晚
Heather R 于 2024 年 4 月 8 日 的回复
Thank you for your 5/5 star- rating. We are happy to hear you enjoyed your visit with us, thank you for staying with us!

10/10 超赞

Abigail

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Had a great stay. Staff were friendly and room was clean. Very cool vibe to the hotel as well. Very much appreciated the complimentary shampoo and conditioner!
2024 年 4 月入住 1 晚
Heather R 于 2024 年 4 月 8 日 的回复
Thank you for your 5/5 star- rating. We are happy to hear you enjoyed your visit with us, thank you for staying with us!