Ratings based on 3,412 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel within walking distance of river walk

Posted Feb 4, 2016
Had an excellent stay. Timing was a little off with champagne delivery. Miscommunication between day and night staff but other than that excellent stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Beautiful hotel right on the river.

Posted Feb 3, 2016
I loved staying at the Valencia Riverwalk Hotel. It was beautiful, quiet and peaceful. the room was lovely and spacious. There is a very nice restaurant in the hotel itself, serving 3 meals daily. There are many other restaurants on the Riverwalk, giving customers many choices. I was very comfortable at this hotel and would recommend it.
3 out of 5
Recommended
for Everyone
by A verified traveler

28th Wedding Anniversary

Posted Feb 2, 2016
Pros: Location
Cons: The air conditioning in the room was awful... It was not comfortable at all.
The Hotel Valencia is located on the riverwalk but not in a high traffic area. That was nice. I used Expedia twice now for hotel booking. Both times I have gotten a handicap room... I have no idea why...
3 out of 5
Recommended
for Everyone
by A verified traveler from iowa

Nice hotel?

Posted Jan 31, 2016
Nice hotel? Yes it is. 4 star not there yet. Great bar. Great food. The room, just ok. Strange layout. Average bathroom and a bed frame I busted my leg on two times.
5 out of 5
Recommended
for Everyone
by A verified traveler

San Antonio Riverwalk

Posted Jan 31, 2016
The hotel staff was very involved with their guest. Always pleasant and talkative in the hallways, courtyard, lobby and outside the hotel. The courtyard was a great place to relax and read in the evening.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel right on the river

Posted Jan 31, 2016
I thought the Valencia Hotel was wonderful. My room was spacious and beautiful. It was quiet and peaceful. The staff was helpful and positive. The front lobby with its fountain and candles at night really stands out. My friends stayed next door at the Holiday Inn. When they saw my room, they couldn't believe the difference. It's no wonder the President of Mexico stayed at the Valencia when he was in San Antonio.
3 out of 5
Recommended
for Everyone
by A verified traveler from Eden, Texas

Beware the valet parking at the Valencia

Posted Jan 27, 2016
Pros: The employees were pleasant
Cons: Valet Parking is too expensive
Location: This is located on the River Walk.
The parking per day is $34. I was charged for 2 days though it could have been higher as I arrived at 1830 on Friday and left Sunday 0900. There is a Starbucks around the corner so avoid the minibar, water, and snacks. I am scheduled to return the San Antonio in 2 weeks but I will stay at a different hotel.
3 out of 5
by A verified traveler from Austin

Valet parking was slow

Posted Jan 26, 2016
Pros: Nothing in particular.
Cons: Valet parking. It took too long to remove vehicles. I didn't like my car hanging out in the street for long stretches of time.
Location: The location on the Riverwalk was fine.
The floor in my room was not adequately vacuumed. There was a swizzle stick near the bed on the floor. Leading me to wonder if it had been vacuumed at all.
2 out of 5
by A verified traveler

Nice Hotel Uncomfortable bed

Posted Jan 26, 2016
Pros: Close to the event I was attending.
The Hotel was nice but the sheets felt like they had not used fabric softener on them in years. The rob felt like I rolled around on a gravel road for two days. I booked a Superior King Bed Room and then when I got there they gave me a room with two full beds. They would not refund me the difference for their mistake. And they only have valet parking and don't have a parking garage.
4 out of 5
Recommended
for Everyone
by A verified traveler

beautiful hotel on the river walk

Posted Jan 25, 2016
Great staff, very helpful and friendly. Hotel was beautiful, room was very comfy. Was hoping for an indoor pool and spa but guess you can't have everything. Was very convenient walk to the best dinner ever at Bohanans