Ratings based on 3,243 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from mexico city
Very nice hotel, great viewPosted Nov 29, 2015
Everything in this hotel is good, great view, great location but the bed is one of the most uncofortable I ever seen
for Everyoneby A verified traveler from San Francisco, Ca
Great location downtown in San AntonioPosted Nov 24, 2015
Pros: I loved the rooms and the bed! They're so big!
Cons: Looking your customer in the face when you talk to them. Computer screens don't give you money. :)
Location: 2 great bars within walking distance: Howl At The Moon and SoHo. The first has great music the second as great cocktails!
I had to quickly book a hotel room so honestly, I just went with the first thing Expedia recommended to me. It's interesting travelling when you work as a concierge!! The over all experience was great however when I checked in, my room wasn't actually ready. It wasn't the fault of the cleaning service because the nature of these things requires them to send in the rooms when they're done so they can become available. The person at the front desk was a little on the short and rude side; however the cleaning staff and room service really made up for the sour-service I got in the beginning. Also, props to the valet guys! While we were waiting for our car, they totally chatted us about about local places to go and each one offered directions which is a great, great way for a hotel to tell their customers how much they care, in my experience!
for Everyoneby A verified traveler from Corpus Christi, TX
Perfect for a romantic get awayPosted Nov 16, 2015
Pros: I loved everything about the hotel!
Cons: When I booked the hotel online, the valet parking said $30, but it was actually $34. I already contacted Expedia about possibly correcting.
Location: The location is on the edge of the riverwalk so you're able to walk pretty much everywhere downtown.
My husband and I decided to get away for our anniversary and we couldn't of asked for anything better. the room and the view were amazing. Its very close to the riverwalk so everything was conveniently located. This maybe very trivial, but worth noting I think...I was a little disappointed that girl was a little rude while checking in and it happened to the same girl as I was checking out. She did not seem very well trained and/or in a hurry, but to be fair she was working alone on a Sunday that several people were checking out all at noon. You'd think the hotel would take that into account when scheduling employees. But that's just my thoughts on it...
for Everyoneby A verified traveler from odessa, tx
Nice hotel, right on the river walk.Posted Nov 16, 2015
Nice/clean hotel, right on the river walk. Staff is very friendly. Valet is always great.
for Couplesby A verified traveler from Boston
Great bed and perfect locationPosted Nov 13, 2015
Perfect location for us to walk around San Antonio, loved the room , hotel lobby and the bed was amazon, very comfortable. We had some unexpected fun after dinner when we came back to find an awesome DJ in the bar.
for Everyoneby A verified traveler from San Antonio, Texas
Mr. & Mrs. Ruben & Elena GarciaPosted Nov 11, 2015
We enjoyed 3 awesome nights at the Downtown San Antonio Hotel Valencia! Great staff! Always friendly & eager to assist in any way to make our stay comfortable! The Hotel was clean and beautiful! We definitely highly recommend this Hotel to anyone wanting to enjoy our beautiful city of San Antonio!
for Everyoneby A verified traveler from toronto
Great locationPosted Nov 9, 2015
Was impressed with the hotel. The location was super and right on the river walk. Staff overall was great , my daughter left her kindle reader in the gym and staff returned it back to our room! Rooms are spacious bedding is great! The only two issues, housekeeping came too late to clean our room as it was late and we were getting ready to go out. The other was that in one occasion the bar was jammed and we could not get a seat or service. But would definitely stay again.
for Everyoneby A verified traveler
Hotel Valencia, San AntonioPosted Nov 7, 2015
Pros: Excellent amenities. Fine dining in the hotel's restaurant.
Cons: The rooms need more wall sockets to charge electronic devices.
Location: Adjacent to the River Walk. Four blocks from the Alamo.
Excellent hotel. Adjacent to San Antonio's "River Walk".
for Everyoneby A verified traveler
Posted Nov 3, 2015
Nice hotel, right on the riverwalk!!!!!!!!!!!!!!!!!!!!!!!!!!
for Everyoneby A verified traveler from Houston, TX
Another Good Riverwalk FindPosted Nov 3, 2015
Pros: Helpful staff, our rooms were very clean; loved the smell of the candles in the lobby and everywhere else. I saw celebrities autographs in lobby.
Cons: Offer express checkout, and DVD players in rooms. No Hallmark channel!! More restaurant items, update room service menus, no elevator from Riverwalk!
Location: It's in the heart of downtown, on the Riverwalk, so there's plenty to see and do. You'll have to find a gift shop or a little Riverwalk shop.
One of my best friends and I were in town for the Stevie Wonder concert, which was absolutely incredible. I found this charming hotel with panache and a wonderful ambiance. The staff was so courteous and kind, and extremely helpful, and our double bed room with a Riverwalk view was simply divine. It was great!