Ratings based on 197 Verified Reviews

4.5 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2017
Staff there was superb ! Rooms very clean n their breakfast spread was awesome!! Little disappointed there was no hot tub n the wifi was terrible but other then those minor things a wonderful stay!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean hotel

Posted Dec 20, 2016
The hotel is nice and clean. Breakfast is great and the check in is quick. Nece people at 5he front desk.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to downtown

Posted Dec 16, 2016
Amazing service great hotel Clean rooms nice bed great tvs nice views huge shower! Only thing is no hot tub! But everything else was fine perfect
2 out of 5
by A verified traveler from US

Staff Problems

Posted Nov 21, 2016
Check in was a disaster!!! I'll never stay again!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Quick overnight San Antonio trip

Posted Nov 21, 2016
The hotel lobby was nice. Staff (Ruth) at check in very pleasant and helpful. Plenty of parking. Very safe area. Close to freeways and restaurants were plentiful and within 5 miles. Room was large and bed was one of the most comfortable I have ever slept on in a hotel. I highly recommend this Hyatt Place.
5 out of 5
Recommended
for Everyone
by A verified traveler from texas

Always stay at this hotel. Everything is great

Posted Nov 3, 2016
Pros: Staff is always friendly and helpful, clean and great location
Cons: As of yet have not found a dislike. Everything is sstisfactory
Location: Close to many shops restaurants, parks
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 20, 2016
Beautiful hotel, super comfy bed, spacious suite. The breakfast was great, the staff was friendly, and everything was so clean! Loved it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great modern Hotel!

Posted Oct 17, 2016
Pros: Reasonably priced!
Cons: Has indoor pool. Would prefer outdoor pool.
Location: Easy to find! Shopping close by!
Great location at US Hwy 281 and 1604! Easy in and exit from San Antonio! Walmart so close, you could walk to it! Some friends stayed at other nearby Hotels and they were not happy. Easy, FAST check out! Clean, modern and great service!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and new

Posted Oct 9, 2016
Hotel is new. It is very clean and the staff is very friendly and welcoming.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay. Family friendly.

Posted Sep 9, 2016
We loved it. But it's kinda hard to get into. Everything else was perfect. We will be going back for sure.