An oasis at a difficult time
Posted Oct 23, 2016 on Hotels
We were at the hotel because of a death in the family. Every single staff member went out of his or her way to be extra helpful and to smooth out any problems we might face. In particular, Jorge, Behind the front desk helped us arrange rooms close together. He also suggested a particular suite so that we would have space for all of our out-of-town guests to congregate. Also, the housekeeping staff, especially Alma, made sure that we had plenty of towels and cheerfully worked around our odd hours and managed all of the trash from our nightly gatherings. Every detail of the resort was well-managed. Everything was clean, efficiently run and convenient. It was truly an oasis we could escape to after very difficult days.