Dear Marivelisse, It was a pleasure receiving your fantastic rating for JW Marriott San Antonio Hill Country Resort & Spa. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit.David Cronin,Resort Manager

Dear Lacey, Thank you for your recent stay at JW Marriott San Antonio Hill Country Resort & Spa and also for your warm compliments. We thoughtfully craft each experience with our service and inspiring surroundings, and it is always wonderful to hear how much our guests enjoy our efforts. We will share your kind words with our team. We appreciate your comments about our stylish array of amenities. Thank you again, and we look forward to having the opportunity to welcome you back soon.David Cronin,Resort Manager

Dear Cabells, Thank you for the five-star rating. We are glad that your stay was well balanced with enriching experiences around every corner along with our commitment to giving seamless and intuitive service. It was our pleasure to have you here with us JW Marriott San Antonio Hill Country Resort & Spa; we hope to have the opportunity to accommodate you again soon.David Cronin,Resort Manager

Dear Luz, Thank you for sharing your rating with us. We are disappointed that you did not get to enjoy the exceptional experience that we are known for providing. We hope you will give us another opportunity to gain your trust in the future.David Cronin,Resort Manager

Dear Courtney, Thank you for choosing to stay with us and for taking the time to post a review. It is a pleasure to know you were able to relax and unwind at our tucked-away resort here in Texas. We enjoy knowing when our guests leave with replenished spirits and richer than when they arrived. We are delighted to have been a part of your journey, and we hope you will make us your home away from home whenever your travels bring you this way. David Cronin,Resort Manager

Dear Samantha, Thank you for taking the time to review our resort. We are glad your overall stay was satisfactory and that you loved our courteous associates as well as our artfully prepared culinary delights. However, we regret your disappointment with our parking fee. Everything we do aims to provide an enriching guest experience, and we are grateful for your feedback. We are also disappointed for the lack of housekeeping service you received during your visit. We have shared your comments with the appropriate individuals to improve our services going forward. We look forward to another opportunity to prove our commitment to crafting the seamless experience you deserve.David Cronin,Resort Manager

Dear Eddy, Thank you for your high rating and for choosing to visit us. We are delighted to know we could contribute to a moment of tranquility and well-being during your travels. Your satisfaction is our greatest reward. We look forward to welcoming you back to JW Marriott San Antonio Hill Country Resort & Spa for another exceptional and revitalizing experience.David Cronin,Resort Manager

Dear Maher, Thank you for being our guest at JW Marriott San Antonio Hill Country Resort & Spa and for such a generous rating. We are delighted your stay with us exceeded your expectations, and we hope that your enriching experience will bring you back soon.David Cronin,Resort Manager

Dear Awele, Thank you for taking the time to leave your kind rating. It is a pleasure to know you were able to relax and unwind at our tucked-away resort here in Texas. We are delighted to have been a part of your journey, and we hope you will make JW Marriott San Antonio Hill Country Resort & Spa your home away from home whenever your travels bring you this way. David Cronin,Resort Manager

Dear Lunka, Thank you for choosing us for your recent visit. We genuinely apologize for not delivering the exceptional stay you deserve. Everything we do aims to give each guest an enriching experience, so please accept our sincere apologies for not meeting these expectations. We want to regain your trust and hope you will give us another chance in the future.David Cronin,Resort Manager

Dear Laurence, Thank you for being our guest and for taking the time to share your comments. We are pleased you enjoyed your overall stay, but we regret not meeting your expectations in some areas. We want to extend our apologies, and we hope to have another opportunity to show you our commitment to providing elevated, quality experiences.David Cronin,Resort Manager

Dear Lydia, Thank you for choosing to stay at JW Marriott San Antonio Hill Country Resort & Spa and for taking the time to post a review. It is a pleasure to know you were able to relax and unwind at our tucked-away resort here in Texas. We enjoy knowing when our guests leave with replenished spirits and richer than when they arrived. We are delighted to have been a part of your journey, and we hope you will make us your home away from home whenever your travels bring you this way. We look forward to your next visit.David Cronin,Resort Manager

Dear Olajide, Thank you for the nice rating. We are glad that your stay was well balanced with enriching experiences around every corner, along with our commitment to giving seamless and intuitive service. We are so happy you loved our perfect ambiance. Thank you also for choosing JW Marriott San Antonio Hill Country Resort & Spa; we look forward to having the opportunity to accommodate you again soon.David Cronin,Resort Manager

Dear Mark, We appreciate you leaving your outstanding rating regarding your recent visit to the JW Marriott San Antonio Hill Country Resort & Spa. It is a pleasure to know you enjoyed all we offer. We hope that we will have a chance to serve you again in the future. David Cronin,Resort Manager

Dear Rebecca, We are delighted you had an outstanding stay at JW Marriott San Antonio Hill Country Resort & Spa and that you loved all aspects of our resort. Thank you for the excellent rating, and we look forward to hosting you again soon. Happy Holidays and Happy New Year!David Cronin,Resort Manager

Dear Nicole, Thank you for choosing JW Marriott San Antonio Hill Country Resort & Spa. We strive to craft personal, quality experiences to help you and your whole family leave richer than when you arrived and with replenished spirits. The River Bluff Water Experience provides an invigorating respite that appeals to children and adults alike. Thank you once more for recognizing our passion for exceptional hospitality, and we are equally excited to see you again soon. Wishing you a delightful holiday season and a Happy New Year.David Cronin,Resort Manager

Dear James, Thank you for taking the time to share your rating. We are happy that your stay overall was pleasant, but we want it to be perfect. We strive to provide distinctive experiences through our attention to craft and detail, and we genuinely apologize for not doing so during your time with us. Thank you again for choosing us for your time in the city, and we hope you will give us another opportunity to welcome you to the perfect stay you deserve.David Cronin,Resort Manager

Dear Shavonna, Thank you for being our guest at JW Marriott San Antonio Hill Country Resort & Spa and for appreciating the unique vibes. We strive to craft personal, quality experiences to help you and your whole family leave richer than when you arrived, with replenished spirits. We are delighted to have been a part of your journey, and we hope you will consider us your home away from home whenever your travels bring you this way. We wish you Happy Holidays and a Happy New Year.David Cronin,Resort Manager

Dear Glen, Thank you for choosing JW Marriott San Antonio Hill Country Resort & Spa and also for the kind review. We are delighted that you found a true wellness experience, achieving balance and rejuvenation at our tucked-away modern luxury resort. It was a pleasure hosting your visit, and we hope to be your home away from home anytime your travels bring you to San Antonio.David Cronin,Resort Manager

Dear Magdalena, Thank you for sharing your thoughts with us. We are truly sorry for the unfortunate injury your son had and for the lack of empathy shown by us. We certainly understand your disappointment and the frustration you must have felt. We continually strive to improve our accommodations and guest experience as genuine care and comfort of our guests are our top priority. We hope your son is doing well and that you will give us another chance to provide you with the seamless stay you deserve. David Cronin,Resort Manager

Dear Cindy, Thank you for taking the time to share your feedback with us. We hope your overall stay was pleasant. However, we are sorry to hear about your disappointment with certain amenities and activities. We strive to balance providing unique and enjoyable offerings with ensuring fair pricing. Your feedback is invaluable to us as it helps us continually enhance our guests' experience. We hope to have the opportunity to welcome you back in the future, offering an experience that not only meets but exceeds your expectations.David Cronin,Resort Manager

Dear Debra, Thank you for sharing your review. It is disheartening to hear about your experience with us and sincerely apologize for the injury you endured in the shower. Guest safety and well-being are one of our top priorities; so I appreciate you bringing this to my attention. All your concerns have our full attention, and we're committed to investigating the matter thoroughly. We appreciate your patience as we work to make things right.Regards,David Cronin,Resort Manager

Dear Annette, Thank you for choosing to stay with us and for taking the time to share your review. We are thrilled that our elevated and elegant resort served as a haven, creating magical holiday memories for you. It was truly our pleasure to accommodate you, and we hope you will make JW Marriott San Antonio Hill Country Resort & Spa your home away from home whenever your travels bring you to our city. We look forward to your next visit.David Cronin,Resort Manager

Dear Ann, Thank you for choosing JW Marriott San Antonio Hill Country Resort & Spa. We strive to craft personal, quality experiences to help you and your whole family leave richer than when you arrived and with replenished spirits. We look forward to seeing you all again soon.David Cronin,Resort Manager

Dear Michelle, Thank you for being our guest at JW Marriott San Antonio Hill Country Resort & Spa. We want to tailor each guest's visit so they can leave richer than when they arrived, and we are pleased to know how much you enjoyed your time with us. We are particularly glad you loved our friendly associates and comfortable accommodations. We look forward to having you as our guest again.David Cronin,Resort Manager